Distinction (unit 8- 2025) social and health
care
Study guide questions and verified answers
Key terms
Safeguarding - ✔✔✔proactive measures to reduce the risks of harm and abuse
Need to know basis - ✔✔✔when information is given to people only if and when it is needed
Safeguarding alert - ✔✔✔concern that an individual is or might be at risk from harm or abuse
Duty of care - ✔✔✔legal obligation professionals have to safeguard individuals who they care for
Physical abuse definition - ✔✔✔harm caused to an individual with the intention of hurting or injuring them
through hitting, punching etc.
Symptoms of emotional abuse - ✔✔✔lack of self-belief (telling people they are "not worthy"), being fearful
or anxious about surroundings or people, avoidance of eye contact
Low self-esteem, increase or removal in a display of emotions, changes in eating and sleeping patterns
Neglect definition - ✔✔✔the persistent failure to meet the needs (physical and psychological) of the
individual whether that be food and drink provisions, protection from harm etc.
Signs of neglect
Symptoms of neglect - ✔✔✔poor personal hygiene (including self-neglect), lack of attention from carers to
injuries (like cuts and sores), malnourishment, dehydration
Loss of interest in themselves and their own welfare, withdrawal, becoming passive around others
Financial abuse definition - ✔✔✔abuse that includes theft, fraud or coercion related to an individuals
possessions, financial arrangements or affairs such as inheritance or wills, financial transactions etc.
Signs of financial abuse
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, Safeguarding social and health care 2025
Symptoms of financial abuse - ✔✔✔unexplained lack of money, sudden/unexpected changes to spending
habits, the occurrence of debts or unpaid bills
Increase focus on finances and money, worried about being unable to afford things or pay bills
Institutional abuse definition - ✔✔✔abuse that involves an institution or service putting the needs of
themselves before the needs of the service users resulting in harm or neglect to the individual
Signs of institutional abuse
Symptoms of institutional abuse - ✔✔✔low standards of care and support within the service, failure to
uphold individuals rights (choice, respect, dignity etc.), inadequate staffing
Isolation, withdrawal, lack of interest in themselves (personal care and welfare), fearful or anxious of service
providers/careers
bullying definition - ✔✔✔(no legal definition) behavior that is repeated, targeted and intended to cause harm
whether emotional, physical or mental such as physical assault, threats etc. (can also include online activity)
Signs of bullying
Symptoms of bullying - ✔✔✔unexplained physical injuries, want for money (to give to bully), self-harming
such as cuts, bruising, and scratching
Low self-esteem, disinterest in activities or people the individual likes, fearful around certain places or people
Discrimination definition - ✔✔✔involves treating a individuals less favorably due to a protected
characteristic such as religion, race etc.
Signs of discrimination
Symptoms of discrimination - ✔✔✔failure to respect an individual's needs, exclusion from activities or
services, intolerance to features from another person's characteristics (race, religion, etc.)
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