MGMT 3180 ParT 1 QuesTions wiTh answers
verified raTed a+
The functions approach to describing what managers do says that managers perform what 4 functions?
✔✔ Planning, Organizing, Leading, and Controlling
Mintzberg's managerial roles approach says that what managers do is based on the 10 roles they use at
work, which are grouped around __________________ relationships, the transfer of
__________________, and __________________ making. ✔✔ interpersonal; information; decision
T/F The skills/competencies approach looks at what managers do in terms of the skills and competencies
they need and use. ✔✔ True
What are 4 critical management skills? ✔✔ Conceptual, interpersonal, technical, and political
What are some additional managerial competencies? ✔✔ Dependability, personal orientation,
emotional control, communication, etc.
Explain why it's important to study management. ✔✔ 1) All of us interact with organizations daily so we
have a vested interest in seeing that organizations are well managed
2) The reality that in your career you will either manage or be managed; can gain insights into the way
your boss and fellow employees behave and how organizations function
What are 4 factors that are reshaping and redefining management? ✔✔ Changing workplaces, changing
workforce, global economic and political uncertainties, and changing technology
__________________ are individuals in an organization who direct the activities of others. ✔✔
Managers
__________________ __________________ are individuals who are responsible for making decisions
about the direction of the organization and establishing policies that affect all of organizational members
(higher in organizing and planning) ✔✔ Top managers
, __________________ __________________ are individuals who are typically responsible for translating
goals set by top managers into specific details that lower-level managers will see get done (higher in
organizing and leading). ✔✔ Middle managers
__________________ __________________ is the use of scientific methods to define the "one best
way" for a job to be done. ✔✔ Scientific management
__________________ __________________ are supervisors responsible for directing the day-to-day
activities of nonmanagerial employees (higher in leading and organizing). ✔✔ First-line managers
__________________ __________________ are individuals who are responsible for managing and
facilitating the activities of a work team. ✔✔ Team leaders
__________________ is the process of getting things done, effectively and efficiently, through and with
other people. ✔✔ Management
__________________ means doing things right, or getting the most output from the least amount of
inputs (low waste) ✔✔ Efficiency
__________________ means doing the right things, or completing activities so that organizational goals
are attained (high attainment). ✔✔ Effectiveness
__________________ refers to defining goals, establishing strategy, and developing plans to coordinate
activities ✔✔ Planning
__________________ refers to determining what needs to be done, how it will be done, and who is to
do it. ✔✔ Organizing
__________________ __________________ theory refers to descriptions of what managers do and
what constitutes good management practice. ✔✔ General administrative
verified raTed a+
The functions approach to describing what managers do says that managers perform what 4 functions?
✔✔ Planning, Organizing, Leading, and Controlling
Mintzberg's managerial roles approach says that what managers do is based on the 10 roles they use at
work, which are grouped around __________________ relationships, the transfer of
__________________, and __________________ making. ✔✔ interpersonal; information; decision
T/F The skills/competencies approach looks at what managers do in terms of the skills and competencies
they need and use. ✔✔ True
What are 4 critical management skills? ✔✔ Conceptual, interpersonal, technical, and political
What are some additional managerial competencies? ✔✔ Dependability, personal orientation,
emotional control, communication, etc.
Explain why it's important to study management. ✔✔ 1) All of us interact with organizations daily so we
have a vested interest in seeing that organizations are well managed
2) The reality that in your career you will either manage or be managed; can gain insights into the way
your boss and fellow employees behave and how organizations function
What are 4 factors that are reshaping and redefining management? ✔✔ Changing workplaces, changing
workforce, global economic and political uncertainties, and changing technology
__________________ are individuals in an organization who direct the activities of others. ✔✔
Managers
__________________ __________________ are individuals who are responsible for making decisions
about the direction of the organization and establishing policies that affect all of organizational members
(higher in organizing and planning) ✔✔ Top managers
, __________________ __________________ are individuals who are typically responsible for translating
goals set by top managers into specific details that lower-level managers will see get done (higher in
organizing and leading). ✔✔ Middle managers
__________________ __________________ is the use of scientific methods to define the "one best
way" for a job to be done. ✔✔ Scientific management
__________________ __________________ are supervisors responsible for directing the day-to-day
activities of nonmanagerial employees (higher in leading and organizing). ✔✔ First-line managers
__________________ __________________ are individuals who are responsible for managing and
facilitating the activities of a work team. ✔✔ Team leaders
__________________ is the process of getting things done, effectively and efficiently, through and with
other people. ✔✔ Management
__________________ means doing things right, or getting the most output from the least amount of
inputs (low waste) ✔✔ Efficiency
__________________ means doing the right things, or completing activities so that organizational goals
are attained (high attainment). ✔✔ Effectiveness
__________________ refers to defining goals, establishing strategy, and developing plans to coordinate
activities ✔✔ Planning
__________________ refers to determining what needs to be done, how it will be done, and who is to
do it. ✔✔ Organizing
__________________ __________________ theory refers to descriptions of what managers do and
what constitutes good management practice. ✔✔ General administrative
