MGMT 3180 Final ExaM STudy GuidE wiTh
anSwErS GradEd a+
What are the roles of a manager ✔✔ -plan and budget
-organize and staff
control and problem solve
What is the skill set required for senior leadership ✔✔ create strategy of organization
-high conceptual skills
-some interpersonal skills
-less technical skills
What are the 3 pillars of Management ✔✔ 1.) Strategic Positioning
2.) Organizational Design
3.) Individual Leadership
Role of a manager: ✔✔ working with a group of people to accomplish a desired goal in an efficient and
effective maner
What is Leadership ✔✔ drive change and innovation through inspiration and motivation
What are the roles of a leader ✔✔ -set direction
-align people
-motivate and inspire
What is the skill set required for middle managers ✔✔ -high interpersonal skills
-some conceptual skills
-some technical skills
What is the skill set required for frontline supervisors ✔✔ -more technical skills
-some interpersonal skills
-less conceptual skills
Bureaucratic organization structure ✔✔ vertical separation of planning and execution. Planning made in
upper rans, executed in lower ranks
*ex.) military
Scientific Managment ✔✔ (business is like a well oiled machine)
, -organizations are a big machine, tweek things and make adjustments for machine to run smoothly
Human Relation Movement: ✔✔ emphasized importance of informal social relations at work and to
treat employees better.
*emphasis on human beings and social networks at work
Contingency View ✔✔ organizations should fit contextual factors to perform efficiently or organization
structure should fit firm environment.
What was the managerial view? ✔✔ Key Focus was production
Up to 1960's
Shareholder view ✔✔ Key focus was financial performance and profitability for shareholders
1960's-1990's
Stakeholder view ✔✔ Key Focus: Serving multiple constituencies
1990-present
What is a stake holder: ✔✔ any group/individual who can be affecty by the achievement of the
organizations purpose
Stake holder Map ✔✔ map out the different stakeholders and how they affect or are affected by the
firm.
Chapter 2 Global Business Environment ✔✔
Theory of Comparative Advantage ✔✔ countries should specialize in producing the goods that they the
lowest opportunity cost in producing
*specialization creates effeciency
General Environment Factors: ✔✔ *effects firms external environment
-technology:
-socialculture: values and culture of countries
-Economic
-political/legal: contantly changing
Of the 4 general environment factors, which one is contantly changing?
- technological
- socialculture
-economic
-political/legal ✔✔ -politcal/legal
anSwErS GradEd a+
What are the roles of a manager ✔✔ -plan and budget
-organize and staff
control and problem solve
What is the skill set required for senior leadership ✔✔ create strategy of organization
-high conceptual skills
-some interpersonal skills
-less technical skills
What are the 3 pillars of Management ✔✔ 1.) Strategic Positioning
2.) Organizational Design
3.) Individual Leadership
Role of a manager: ✔✔ working with a group of people to accomplish a desired goal in an efficient and
effective maner
What is Leadership ✔✔ drive change and innovation through inspiration and motivation
What are the roles of a leader ✔✔ -set direction
-align people
-motivate and inspire
What is the skill set required for middle managers ✔✔ -high interpersonal skills
-some conceptual skills
-some technical skills
What is the skill set required for frontline supervisors ✔✔ -more technical skills
-some interpersonal skills
-less conceptual skills
Bureaucratic organization structure ✔✔ vertical separation of planning and execution. Planning made in
upper rans, executed in lower ranks
*ex.) military
Scientific Managment ✔✔ (business is like a well oiled machine)
, -organizations are a big machine, tweek things and make adjustments for machine to run smoothly
Human Relation Movement: ✔✔ emphasized importance of informal social relations at work and to
treat employees better.
*emphasis on human beings and social networks at work
Contingency View ✔✔ organizations should fit contextual factors to perform efficiently or organization
structure should fit firm environment.
What was the managerial view? ✔✔ Key Focus was production
Up to 1960's
Shareholder view ✔✔ Key focus was financial performance and profitability for shareholders
1960's-1990's
Stakeholder view ✔✔ Key Focus: Serving multiple constituencies
1990-present
What is a stake holder: ✔✔ any group/individual who can be affecty by the achievement of the
organizations purpose
Stake holder Map ✔✔ map out the different stakeholders and how they affect or are affected by the
firm.
Chapter 2 Global Business Environment ✔✔
Theory of Comparative Advantage ✔✔ countries should specialize in producing the goods that they the
lowest opportunity cost in producing
*specialization creates effeciency
General Environment Factors: ✔✔ *effects firms external environment
-technology:
-socialculture: values and culture of countries
-Economic
-political/legal: contantly changing
Of the 4 general environment factors, which one is contantly changing?
- technological
- socialculture
-economic
-political/legal ✔✔ -politcal/legal
