SALESFORCE ADMIN 201 SD EXAM LATEST
TESTBANK WITH 308 ACTUAL QUESTIONS AND
CORRECT VERIFIED ANSWERS ALREADY GRADED A+
What should a system administrator use to disable access to a custom application for a
group of users?
Choose one answer
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts - ✔✔ANSW✔✔..A
Universal Containers needs to track the manufacturer and model for specific car
companies.
How can the system administrator ensure that the manufacturer selected influences the
values available
for the model?
Choose one answer
A. Create the manufacturer field as a dependent picklist and the model as a controlling
picklist.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a dependent
picklist.
D. Create a multi-select picklist field that includes both manufacturers and models. -
✔✔ANSW✔✔..C
Which is a capability of the new Service Cloud console?
**Choose 3 answers.**
A) It provides data visibility by combining a list view and related records on one screen.
B) It allows agents to view key record information in the highlights panel.
C) It preserves the context of calls using primary tabs and subtabs.
D) It allows access to data by opening each record in a new window.
E) It allows agents to take notes in an interaction log while in a call. -
✔✔ANSW✔✔..ABE
User A modifies a record. This modification triggers a workflow rule for immediate
execution that includes a
field update on the current record. After the execution is complete, what user will be
listed under the Last Modified
field of this record?
,A. User A
B. The designated workflow user
C. The default workflow user
D. The last user to modify the record prior to User A - ✔✔ANSW✔✔..A
How does Locale settings affect your exported CSV file?
A) It doesn't affect anything.
B) It determines the delimiter.
C) It determines the encoding.
D) It determines the encryption. - ✔✔ANSW✔✔..B
What are two sources from which cases can be created.
**Choose 2 answers.**
A) Web-to-Lead
B) Web-to-Web
C) Email-to-Case
D) Connect for Outlook - ✔✔ANSW✔✔..CD
Which report format summarizes data in a grid against horizontal and vertical criteria
and provides totals for
both rows and columns?
A) Summary
B) Matrix
C) Tabular - ✔✔ANSW✔✔..B
Every profile, including profiles associated with Customer Portal users must have at
least one visible app.
A) True
B) False - ✔✔ANSW✔✔..B
Which statements are true about Cloud Scheduler?
**Choose 3 answers.**
A) It is available in Group, Professional, Enterprise, Unlimited, and Developer Editions
only.
B) Cloud Scheduler is now enabled by default for all organizations.
C) You can automatically see the New Meeting Request button on all eligible contact,
lead, and person account
detail pages.
D) Meeting organizers can not use Cloud Scheduler to request meetings with
customers, and have customers
,select preferred times before confirming the meeting.
E) Administrators can add or remove the New Meeting Request button on multiple page
layouts using the new
Cloud Scheduler quick setup method. - ✔✔ANSW✔✔..BCE
Clients do not have to enable Customizable forecasting before they can ask salesforce
to activate Territory
Management.
A) True
B) False - ✔✔ANSW✔✔..B
What happens when you convert a Lead and an existing account and contact have the
same name as the one
specified on the lead?
A) The account and contact will automatically be overwritten.
B) A new account and contact will be created with different Salesforce ID.
C) You can choose to update the existing account and contact.
D) The records will automattically update.
E) The conversion will fail. - ✔✔ANSW✔✔..C
Sales representatives at Universal Containers need assistance from product managers
when selling
certain products. Product managers do not have access to opportunities, but need to
gain access when
they are assisting with a specific deal.
How can a system administrator accomplish this?
Choose one answer
A. Notify the product manager using opportunity update reminders.
B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product manager.
D. Enable account teams and allow users to add the product manager -
✔✔ANSW✔✔..B
What should a system administrator consider before importing a set of records into
Salesforce?
**Choose 2 answers**
A. The import file should include a record owner for each record.
B. Currency field values will default to the personal currency of the record owner.
C. Data should be de-duplicated in the import file prior to import.
D. Validation rules are not triggered when importing data using the import wizard. -
✔✔ANSW✔✔..AC
Which statement about custom summary formulas in reports is true?
Choose two answers
, A. Reports can be grouped by a custom summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can reference another custom summary formula.
D. Custom summary formulas can be used in a report built from a custom report type -
✔✔ANSW✔✔..BD
How can a user customize his or her view in Saleforce? (Select 2)
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
C. He or she can customize Salesforce on a mobile device
D. All of the above - ✔✔ANSW✔✔..AB
The user interface (UI) settings are "global," and therefore apply to all users in an org.
A. True
B. False - ✔✔ANSW✔✔..A
The Company Information page can tell you which of the following?
**(Select 3)**
A. Organization edition
B. Number of Salesforce licenses
C. Salesforce Organization ID
D. Number of inactive users
E. Number of System Administrators - ✔✔ANSW✔✔..ABC
Which of the following actions cannot be completed on the Company Information page?
(Select 2)
A. Edit the city in which your organization is located
B. Modify the type of licenses your organization has
C. Edit the default locale for your organization
D. Restrict access to currency settings
E. Add or remove licenses - ✔✔ANSW✔✔..BD
Locale settings control which of the following? (Select 1)
A. Time Zone
B. Number format
C. Name order
D. All of the above - ✔✔ANSW✔✔..D
It is possible to switch to a standard fiscal year from a custom fiscal year.
A. True
B. False - ✔✔ANSW✔✔..B
Once enabled, which of the following features cannot be disabled? (Select 1)
A. Chatter
TESTBANK WITH 308 ACTUAL QUESTIONS AND
CORRECT VERIFIED ANSWERS ALREADY GRADED A+
What should a system administrator use to disable access to a custom application for a
group of users?
Choose one answer
A. Profiles
B. Sharing rules
C. Web tabs
D. Page layouts - ✔✔ANSW✔✔..A
Universal Containers needs to track the manufacturer and model for specific car
companies.
How can the system administrator ensure that the manufacturer selected influences the
values available
for the model?
Choose one answer
A. Create the manufacturer field as a dependent picklist and the model as a controlling
picklist.
B. Create a lookup field from the manufacturer object to the model object.
C. Create the manufacturer field as a controlling picklist and the model as a dependent
picklist.
D. Create a multi-select picklist field that includes both manufacturers and models. -
✔✔ANSW✔✔..C
Which is a capability of the new Service Cloud console?
**Choose 3 answers.**
A) It provides data visibility by combining a list view and related records on one screen.
B) It allows agents to view key record information in the highlights panel.
C) It preserves the context of calls using primary tabs and subtabs.
D) It allows access to data by opening each record in a new window.
E) It allows agents to take notes in an interaction log while in a call. -
✔✔ANSW✔✔..ABE
User A modifies a record. This modification triggers a workflow rule for immediate
execution that includes a
field update on the current record. After the execution is complete, what user will be
listed under the Last Modified
field of this record?
,A. User A
B. The designated workflow user
C. The default workflow user
D. The last user to modify the record prior to User A - ✔✔ANSW✔✔..A
How does Locale settings affect your exported CSV file?
A) It doesn't affect anything.
B) It determines the delimiter.
C) It determines the encoding.
D) It determines the encryption. - ✔✔ANSW✔✔..B
What are two sources from which cases can be created.
**Choose 2 answers.**
A) Web-to-Lead
B) Web-to-Web
C) Email-to-Case
D) Connect for Outlook - ✔✔ANSW✔✔..CD
Which report format summarizes data in a grid against horizontal and vertical criteria
and provides totals for
both rows and columns?
A) Summary
B) Matrix
C) Tabular - ✔✔ANSW✔✔..B
Every profile, including profiles associated with Customer Portal users must have at
least one visible app.
A) True
B) False - ✔✔ANSW✔✔..B
Which statements are true about Cloud Scheduler?
**Choose 3 answers.**
A) It is available in Group, Professional, Enterprise, Unlimited, and Developer Editions
only.
B) Cloud Scheduler is now enabled by default for all organizations.
C) You can automatically see the New Meeting Request button on all eligible contact,
lead, and person account
detail pages.
D) Meeting organizers can not use Cloud Scheduler to request meetings with
customers, and have customers
,select preferred times before confirming the meeting.
E) Administrators can add or remove the New Meeting Request button on multiple page
layouts using the new
Cloud Scheduler quick setup method. - ✔✔ANSW✔✔..BCE
Clients do not have to enable Customizable forecasting before they can ask salesforce
to activate Territory
Management.
A) True
B) False - ✔✔ANSW✔✔..B
What happens when you convert a Lead and an existing account and contact have the
same name as the one
specified on the lead?
A) The account and contact will automatically be overwritten.
B) A new account and contact will be created with different Salesforce ID.
C) You can choose to update the existing account and contact.
D) The records will automattically update.
E) The conversion will fail. - ✔✔ANSW✔✔..C
Sales representatives at Universal Containers need assistance from product managers
when selling
certain products. Product managers do not have access to opportunities, but need to
gain access when
they are assisting with a specific deal.
How can a system administrator accomplish this?
Choose one answer
A. Notify the product manager using opportunity update reminders.
B. Enable opportunity teams and allow users to add the product manager.
C. Use similar opportunities to show opportunities related to the product manager.
D. Enable account teams and allow users to add the product manager -
✔✔ANSW✔✔..B
What should a system administrator consider before importing a set of records into
Salesforce?
**Choose 2 answers**
A. The import file should include a record owner for each record.
B. Currency field values will default to the personal currency of the record owner.
C. Data should be de-duplicated in the import file prior to import.
D. Validation rules are not triggered when importing data using the import wizard. -
✔✔ANSW✔✔..AC
Which statement about custom summary formulas in reports is true?
Choose two answers
, A. Reports can be grouped by a custom summary formula result.
B. Custom summary formulas can reference a formula field within a report.
C. Custom summary formulas can reference another custom summary formula.
D. Custom summary formulas can be used in a report built from a custom report type -
✔✔ANSW✔✔..BD
How can a user customize his or her view in Saleforce? (Select 2)
A. He or she can customize the tabs that are shown
B. He or she can customize how related lists on a page look
C. He or she can customize Salesforce on a mobile device
D. All of the above - ✔✔ANSW✔✔..AB
The user interface (UI) settings are "global," and therefore apply to all users in an org.
A. True
B. False - ✔✔ANSW✔✔..A
The Company Information page can tell you which of the following?
**(Select 3)**
A. Organization edition
B. Number of Salesforce licenses
C. Salesforce Organization ID
D. Number of inactive users
E. Number of System Administrators - ✔✔ANSW✔✔..ABC
Which of the following actions cannot be completed on the Company Information page?
(Select 2)
A. Edit the city in which your organization is located
B. Modify the type of licenses your organization has
C. Edit the default locale for your organization
D. Restrict access to currency settings
E. Add or remove licenses - ✔✔ANSW✔✔..BD
Locale settings control which of the following? (Select 1)
A. Time Zone
B. Number format
C. Name order
D. All of the above - ✔✔ANSW✔✔..D
It is possible to switch to a standard fiscal year from a custom fiscal year.
A. True
B. False - ✔✔ANSW✔✔..B
Once enabled, which of the following features cannot be disabled? (Select 1)
A. Chatter
