CMA EXAM PRACTICE QUESTIONS
AND ANSWERS.
Which of the following is an OSHA regulation that must be reviewed yearly to ensure
compliance?
-workplace violence prevention plan
-emergency action plan
-needlestick and sharp injuries report
-bloodborne pathogens standard - CORRECT ANSWER✅✅✅bloodborne pathogens
standard
A medical administrative assistant is scheduling a patient for a procedure. Which of the
following actions should the assistant take first?
-Provide test preparation instructions
-ensure that a signed consent form is filed in the patients chart
-verify the patients insurance
-obtain a written prescription from the provider - CORRECT ANSWER✅✅✅obtain a
written prescription from the provider
A patient who has Medicare and had an annual wellness visit (AWV) 10 months ago calls to
schedule their next one within the week. Which of the following actions is appropriate for the
medical administrative assistant to take ?
-Explain that the AWV cannot be scheduled for another 2 months
-Schedule the AWV within the week
-Record the appointment as an office visit rather than as a AWV
-Submit a preauthorization form to Medicare before scheduling the AWV - CORRECT
ANSWER✅✅✅Explain that the AWV cannot be scheduled for another 2 months
,A provider asks a medical administrative assistant to schedule a surgery to remove a patient's
gallbladder. The assistant should schedule the patient for which of the following?
-Cholecystography
-Cholecystogram
-Cholecystitis
-Cholecystectomy - CORRECT ANSWER✅✅✅Cholecystectomy
Which of the following colors indicates a biohazardous waste container?
-Black
-Purple
-Red
-Blue - CORRECT ANSWER✅✅✅Red
After opening a report from the patient's previous provider, which of the following is the medical
administrative assistant's next step?
-File the report in the patient's chart
-Return the report to the provider who supplied it
-Make a copy of the report to give to the patient
-Give the report to the patient's current provider for review - CORRECT
ANSWER✅✅✅Give the report to the patient's current provider for review
When a provider requests a patient to have a diagnostic test at a hospital, which of the following
actions should medical administrative assistant take
-Collect the coinsurance for the procedure
,-Have the provider call the hospital and give orders for the test
-Advise the patient to obtain preauthorization
-Schedule the test with the hospital - CORRECT ANSWER✅✅✅Schedule the test with the
hospital
A medical administrative assistant is asked to schedule a CXR for a patient. The assistant should
make an appointment for which of the following?
-An x-ray of the carpals
-An x-ray of the chest
-An x-ray of the cranium
- An x-ray of the coccyx - CORRECT ANSWER✅✅✅An x-ray of the chest
Which of the following types of referrals is used in an emergent situation
-Regular
-Urgent
-Stat
-Self - CORRECT ANSWER✅✅✅Stat
Several patients cancel their appointments for the day. Which of the following is the first action
for the medical administrative assistant to take?
-Call the last patient of the day to see if they can come in earlier
-contact the patients who are on the waiting list
-Bill the patients for the missed appointments
-Document patients as no-shows - CORRECT ANSWER✅✅✅Contact the patients on the
waiting list
, When a medical administrative assistant makes arrangements for a staff member to attend a
conference, which of the following is the most important step for keeping the office informed?
-Evaluate the continuing education unit's value
-Determine the conference enrollment deadline
-Calculate the expense of the conference
-Distribute the travel itinerary - CORRECT ANSWER✅✅✅Distribute the travel itinerary
Which of the following methods organize patient records in chronological order according to the
department that provided the care?
-CHEDDAR
-POMAR
-SOAP
-SOMR - CORRECT ANSWER✅✅✅SOMR
Sealed or unsealed typed or handwritten material, including letters, postal cards, postcards, and
business reply mail
-first class mail
-priority mail
-standard mail
-insured mail - CORRECT ANSWER✅✅✅First-class mail
First-class mail that weighs more than 13 ounces.
-first class mail
-priority mail
-standard mail
AND ANSWERS.
Which of the following is an OSHA regulation that must be reviewed yearly to ensure
compliance?
-workplace violence prevention plan
-emergency action plan
-needlestick and sharp injuries report
-bloodborne pathogens standard - CORRECT ANSWER✅✅✅bloodborne pathogens
standard
A medical administrative assistant is scheduling a patient for a procedure. Which of the
following actions should the assistant take first?
-Provide test preparation instructions
-ensure that a signed consent form is filed in the patients chart
-verify the patients insurance
-obtain a written prescription from the provider - CORRECT ANSWER✅✅✅obtain a
written prescription from the provider
A patient who has Medicare and had an annual wellness visit (AWV) 10 months ago calls to
schedule their next one within the week. Which of the following actions is appropriate for the
medical administrative assistant to take ?
-Explain that the AWV cannot be scheduled for another 2 months
-Schedule the AWV within the week
-Record the appointment as an office visit rather than as a AWV
-Submit a preauthorization form to Medicare before scheduling the AWV - CORRECT
ANSWER✅✅✅Explain that the AWV cannot be scheduled for another 2 months
,A provider asks a medical administrative assistant to schedule a surgery to remove a patient's
gallbladder. The assistant should schedule the patient for which of the following?
-Cholecystography
-Cholecystogram
-Cholecystitis
-Cholecystectomy - CORRECT ANSWER✅✅✅Cholecystectomy
Which of the following colors indicates a biohazardous waste container?
-Black
-Purple
-Red
-Blue - CORRECT ANSWER✅✅✅Red
After opening a report from the patient's previous provider, which of the following is the medical
administrative assistant's next step?
-File the report in the patient's chart
-Return the report to the provider who supplied it
-Make a copy of the report to give to the patient
-Give the report to the patient's current provider for review - CORRECT
ANSWER✅✅✅Give the report to the patient's current provider for review
When a provider requests a patient to have a diagnostic test at a hospital, which of the following
actions should medical administrative assistant take
-Collect the coinsurance for the procedure
,-Have the provider call the hospital and give orders for the test
-Advise the patient to obtain preauthorization
-Schedule the test with the hospital - CORRECT ANSWER✅✅✅Schedule the test with the
hospital
A medical administrative assistant is asked to schedule a CXR for a patient. The assistant should
make an appointment for which of the following?
-An x-ray of the carpals
-An x-ray of the chest
-An x-ray of the cranium
- An x-ray of the coccyx - CORRECT ANSWER✅✅✅An x-ray of the chest
Which of the following types of referrals is used in an emergent situation
-Regular
-Urgent
-Stat
-Self - CORRECT ANSWER✅✅✅Stat
Several patients cancel their appointments for the day. Which of the following is the first action
for the medical administrative assistant to take?
-Call the last patient of the day to see if they can come in earlier
-contact the patients who are on the waiting list
-Bill the patients for the missed appointments
-Document patients as no-shows - CORRECT ANSWER✅✅✅Contact the patients on the
waiting list
, When a medical administrative assistant makes arrangements for a staff member to attend a
conference, which of the following is the most important step for keeping the office informed?
-Evaluate the continuing education unit's value
-Determine the conference enrollment deadline
-Calculate the expense of the conference
-Distribute the travel itinerary - CORRECT ANSWER✅✅✅Distribute the travel itinerary
Which of the following methods organize patient records in chronological order according to the
department that provided the care?
-CHEDDAR
-POMAR
-SOAP
-SOMR - CORRECT ANSWER✅✅✅SOMR
Sealed or unsealed typed or handwritten material, including letters, postal cards, postcards, and
business reply mail
-first class mail
-priority mail
-standard mail
-insured mail - CORRECT ANSWER✅✅✅First-class mail
First-class mail that weighs more than 13 ounces.
-first class mail
-priority mail
-standard mail
