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Paradigm - (ANSWER)a model; an example
Theory X - (ANSWER)assumes that workers are basically lazy, error-prone, and extrinsically motivated
by money and, thus, should be directed from above.
Organizational Behavior Approach - (ANSWER)Employees are complex, and theoretical understanding
supported by research is needed before applications are made to manage employees
One-eighth Situation - (ANSWER)Only 1/8 of organizations buy into importance and value of human
resources, incorporate high performance work practices, and stick with these practices
knowing-doing gap - (ANSWER)the gap between what people know and what they actually do
evidence-based management - (ANSWER)Using hard facts and empirical evidence to make decisions
Hawthorne studies - (ANSWER)A series of studies during the 1920s and 1930s that provided new
insights into individual and group behavior
Hawthorne effect - (ANSWER)productivity increases when workers are given special attention and were
enjoying a novel, interesting experienced
meta-analysis - (ANSWER)A research technique that combines the statistical results of many studies of
the same question, yielding an estimate of the size and consistency of a variable's effects.
Theory - (ANSWER)simplification of reality; why something occurs
Research design - (ANSWER)Primary aim is to establish a cause-and-effect relationship; survey studies,
case studies, and experimental design