Smart documentation forms - ANS: forms that are tailored based on patient data to emphasize data
elements pertinent to the patient's conditions and healthcare needs.
Order sets, care plans and protocols - ANS: Structured approaches to encourage correct and efficient
ordering, promote evidence-based best practices, and provide different management recommendations
for different patient situations.
Parameter guideline - ANS: algorithms to promote correct entry of orders and documentation.
Critiques and "immediate warnings" - ANS: Alerts that are presented just after a user has entered an
order, a prescription or a documentation item, to show a potential hazard or a recommendation for
further information.
Relevant data summaries - ANS: A single-patient view that summarizes, organizes and filters a patient's
information to highlight important management issues.
Multiple monitors - ANS: a display of activity among all patients on a care unit, which helps providers
prioritize tasks and ensures that important activities are not omitted while providers are multitasking
among patients.
Predictive and retrospective analytics: - ANS: Analytic methods that combine multiple factors using
statistical and artificial intelligence techniques to provide risk predictions, stratify patients and measure
progress on broad initiatives.
"Info" buttons - ANS: filtered reference information and knowledge resources within fields or "buttons"
where info is provided to the end user in the context of the current data display also referred to as
metadata, or "data about data".
,Expert workup and management advisers - ANS: Diagnostic and expert systems that track and advise a
patient workup and management of the patient based on evidence-based protocols.
Event-triggered alerts - ANS: Warnings triggered within the system based on data that alert the clinical
user to a new event occurring asynchronously, such as an abnormal lab result.
Reminders - ANS: Time-triggered events within the system reminding the clinical user of a task needed to
be based on predetermined time within the system.
clinical transformation - ANS: relative to workflow redesign; it is a complete alteration of the clinical
environment and should be used cautiously to describe redesign efforts; transformation is defined as "a
radical change approach that produces a more responsive organization that is more capable of
performing in unstable and changing environments that organizations continue to be faced with";
- this would imply that the manner in which work is carried out and the outcomes achieved are
completely different from the prior state. which is not always true when the change involves
implementing technology
- technology can be used to launch or in conjunction with a clinical transformation initiative but the
implementation of technology alone is not considered transformational.
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Optimization - ANS: - when workflow analysis occurs post implementation, it is often referred to as
________________
- it is the process of moving conditions past their current states and into more efficient and effective
methods of performing tasks.
-it is considered to be the act, process, or methodology of making something (as a design, system or
decision) as fully perfect, functional, and effective as possible.
Process Analysis - ANS: breaking down the work process into a sequential series of steps that can be
examined and assessed to improve effectiveness and efficiency; explains how work takes place, gets
done, or how it can be done.
, Workflow analysis - ANS: observation and documentation of workflow to better understand what is
happening in the current environment and how it can be altered is referred to as this process.
- it requires careful attention to detail and the ability to moderate group discussions, organize concepts,
and generate solutions.
- this is part of every functional area the INS engages in.
Process Map - ANS: a typical output of workflow analysis is a visual depiction of the process called a
______ ________; this provides an excellent tool to identify specific steps in the workflow analysis
process.
- it also provides a vehicle for communication and a tool upon which to build educational material,
procedures and policies.
- an example is the swim-lane technique
workflow - ANS: - a term used to describe the action or execution of a series of tasks in a prescribed
sequence.
- a progression of steps (tasks, events, interactions) that consitute:
1) a work process
2) involves two or more persons
3) creates and adds value to the organizations activities.
- also known as a process or process flow particularly in the context of implementation.
swim-lane technique - ANS: because workflow crosses many different care providers, it may be useful to
construct the process map using this technique, which uses categories such as functional work groups
and roles to visually depict groups of work and to indicate who performs the work.
Value-added activity - ANS: - is a step that brings the process closer to completion or changes the
product or service for the better.
- an example is placing a label or name tag on a specimen sample, The name tag is necessary for the
laboratory personnel to identify the specimen.