TEST BANK
Operations Management,14th Edition
by William Stevenson Chapters 1 - 19
,TablewofwContents
Chapterw01wIntroductionwtowOperationswManagementwCh
apterw02wCompetitiveness,wStrategy,wandwProductivitywC
hapterw03wForecasting
Chapterw04wProductwandwServicewDesig
nwChapterw04SwReliability
Chapterw05wStrategicwCapacitywPlanningwforwProductswandwServic
eswChapterw05SwDecisionwTheory
Chapterw06wProcesswSelectionwandwFacilitywLayoutw
Chapterw07wWorkwDesignwandwMeasurementwCha
pterw07SwLearningwCurves
Chapterw08wLocationwPlanningwandwAnalysisw
Chapterw08SwThewTransportationwModelwCh
apterw09wManagementwofwQualitywChapter
w10wQualitywControl
Chapterw10SwAcceptancewSampling
Chapterw11wAggregatewPlanningwandwMasterwSchedulin
gwChapterw12wMRPwandwERP
Chapterw13wInventorywManagementw
Chapterw14wJITwandwLeanwOperation
swChapterw14SwMaintenance
Chapterw15wSupplywChainwManagemen
twChapterw16wScheduling
Chapterw17wProjectwManagement
,Chapterw18wManagementwofwWaitingwLine
swChapterw19wLinearwProgramming
Chapter 01 Introduction to Operations Management
w w w w w
Student:
1. Operationswmanagerswarewresponsiblewforwassessingwconsumerwwantswandwneedswandwsellingwa
ndwpromotingwtheworganization'swgoodsworwservices.
True False
2. Often,wthewcollectivewsuccessworwfailurewofwcompanies'woperationswfunctionswwillwimpactwthew
abilitywofwawnationwtowcompetewwithwotherwnations.
True False
3. Companieswareweitherwproducingwgoodsworwdeliveringwservices.wThiswmeanswthatwonlywonewofwth
ewtwowtypeswofwoperationswmanagementwstrategieswarewused.
True False
4. Operations,wmarketing,wandwfinancewfunctionwindependentlywofweachwotherwinwmos
tworganizations.
True False
5. Thewgreaterwthewdegreewofwcustomerwinvolvement,wthewmorewchallengingwthewdesignwan
dwmanagementwofwoperations.
True False
, 6. Goodswproducingworganizationswarewnotwinvolvedwinwservicewactivities.
wTrue False
7. Servicewoperationswrequirewadditionalwinventorywbecausewofwthewunpredictabilitywofwconsume
rwdemand.
True False
8. Thewvaluewofwoutputswiswmeasuredwbywthewpriceswcustomerswarewwillingwtowpaywforwgoodsw
orwservices.
True False
9. Thewusewofwmodelswwillwguaranteewthewbestwpossiblewdecisions
.wTrue False
10. Peoplewwhowworkwinwthewfieldwofwoperationswshouldwhavewskillswthatwincludewbothwknowledg
ewandwpeoplewskills.
True False
11. Assemblywlineswachievedwproductivitywbutwatwthewexpensewofwstandardwofwlivin
g.wTrue False
12. Thewoperationswmanagerwhaswprimarywresponsibilitywforwmakingwoperationswsystemwdesig
nwdecisions,wsuchwaswsystemwcapacitywandwlocationwofwfacilities.
True False
13. Thewwordw"technology"wiswusedwonlywtowreferwtow"informationwtechnology".
True False
Operations Management,14th Edition
by William Stevenson Chapters 1 - 19
,TablewofwContents
Chapterw01wIntroductionwtowOperationswManagementwCh
apterw02wCompetitiveness,wStrategy,wandwProductivitywC
hapterw03wForecasting
Chapterw04wProductwandwServicewDesig
nwChapterw04SwReliability
Chapterw05wStrategicwCapacitywPlanningwforwProductswandwServic
eswChapterw05SwDecisionwTheory
Chapterw06wProcesswSelectionwandwFacilitywLayoutw
Chapterw07wWorkwDesignwandwMeasurementwCha
pterw07SwLearningwCurves
Chapterw08wLocationwPlanningwandwAnalysisw
Chapterw08SwThewTransportationwModelwCh
apterw09wManagementwofwQualitywChapter
w10wQualitywControl
Chapterw10SwAcceptancewSampling
Chapterw11wAggregatewPlanningwandwMasterwSchedulin
gwChapterw12wMRPwandwERP
Chapterw13wInventorywManagementw
Chapterw14wJITwandwLeanwOperation
swChapterw14SwMaintenance
Chapterw15wSupplywChainwManagemen
twChapterw16wScheduling
Chapterw17wProjectwManagement
,Chapterw18wManagementwofwWaitingwLine
swChapterw19wLinearwProgramming
Chapter 01 Introduction to Operations Management
w w w w w
Student:
1. Operationswmanagerswarewresponsiblewforwassessingwconsumerwwantswandwneedswandwsellingwa
ndwpromotingwtheworganization'swgoodsworwservices.
True False
2. Often,wthewcollectivewsuccessworwfailurewofwcompanies'woperationswfunctionswwillwimpactwthew
abilitywofwawnationwtowcompetewwithwotherwnations.
True False
3. Companieswareweitherwproducingwgoodsworwdeliveringwservices.wThiswmeanswthatwonlywonewofwth
ewtwowtypeswofwoperationswmanagementwstrategieswarewused.
True False
4. Operations,wmarketing,wandwfinancewfunctionwindependentlywofweachwotherwinwmos
tworganizations.
True False
5. Thewgreaterwthewdegreewofwcustomerwinvolvement,wthewmorewchallengingwthewdesignwan
dwmanagementwofwoperations.
True False
, 6. Goodswproducingworganizationswarewnotwinvolvedwinwservicewactivities.
wTrue False
7. Servicewoperationswrequirewadditionalwinventorywbecausewofwthewunpredictabilitywofwconsume
rwdemand.
True False
8. Thewvaluewofwoutputswiswmeasuredwbywthewpriceswcustomerswarewwillingwtowpaywforwgoodsw
orwservices.
True False
9. Thewusewofwmodelswwillwguaranteewthewbestwpossiblewdecisions
.wTrue False
10. Peoplewwhowworkwinwthewfieldwofwoperationswshouldwhavewskillswthatwincludewbothwknowledg
ewandwpeoplewskills.
True False
11. Assemblywlineswachievedwproductivitywbutwatwthewexpensewofwstandardwofwlivin
g.wTrue False
12. Thewoperationswmanagerwhaswprimarywresponsibilitywforwmakingwoperationswsystemwdesig
nwdecisions,wsuchwaswsystemwcapacitywandwlocationwofwfacilities.
True False
13. Thewwordw"technology"wiswusedwonlywtowreferwtow"informationwtechnology".
True False
