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Salesforce Administrator Certification Exam
Questions And Answers 100% Verified And
Updated.
Change Set - Answer✔Allows an administrator to send customizations from one Salesforce org
to another. For example, you can create and test a new object in a sandbox org, then send it to
your production org using this feature. The feature can only contain modifications you can make
through the Setup menu.
Web-to-lead - Answer✔generates a contact form that can be integrated within an existing
website. Each form submission creates a lead record in Salesforce. It does have several
limitations; so long as those limitations do not hinder its usage, it is the easiest way to generate a
lead capture form for Salesforce.
Report - Answer✔a list of records that meet the criteria you define.
Dashboard - Answer✔a visual display of key metrics and trends for records in your org.
Dynamic dashboard - Answer✔dashboard for which the running user is always the logged-in
user. This way, each user sees the dashboard according to his or her own access level.
Report builder - Answer✔drag-and-drop visual editor for reports.
Boolean - Answer✔Data type that has two values--usually true or false.
Filter Logic - Answer✔Allows an administratior to conditionally apply filters to reports.
My unresolved items - Answer✔When you sync items or emails to SF with Salesforce for
Outlook, Lightning Sync, or Email to Salesforce, items that can't be automatically synced go
here.
Workflow Queue - Answer✔Used to view (or delete) pending actions triggered on workflow
rules that have time dependent actions.
Record Type - Answer✔A __________ lets you offer different business processes, picklist
values, and page layouts to different users. You might create record types to differentiate your
regular sales deals from your professional services engagements, offering different picklist
values for each. Or you might display different page layouts for your customer support cases
versus your billing cases.
1|Page
Salesforce Administrator Certification Exam
Questions And Answers 100% Verified And
Updated.
Change Set - Answer✔Allows an administrator to send customizations from one Salesforce org
to another. For example, you can create and test a new object in a sandbox org, then send it to
your production org using this feature. The feature can only contain modifications you can make
through the Setup menu.
Web-to-lead - Answer✔generates a contact form that can be integrated within an existing
website. Each form submission creates a lead record in Salesforce. It does have several
limitations; so long as those limitations do not hinder its usage, it is the easiest way to generate a
lead capture form for Salesforce.
Report - Answer✔a list of records that meet the criteria you define.
Dashboard - Answer✔a visual display of key metrics and trends for records in your org.
Dynamic dashboard - Answer✔dashboard for which the running user is always the logged-in
user. This way, each user sees the dashboard according to his or her own access level.
Report builder - Answer✔drag-and-drop visual editor for reports.
Boolean - Answer✔Data type that has two values--usually true or false.
Filter Logic - Answer✔Allows an administratior to conditionally apply filters to reports.
My unresolved items - Answer✔When you sync items or emails to SF with Salesforce for
Outlook, Lightning Sync, or Email to Salesforce, items that can't be automatically synced go
here.
Workflow Queue - Answer✔Used to view (or delete) pending actions triggered on workflow
rules that have time dependent actions.
Record Type - Answer✔A __________ lets you offer different business processes, picklist
values, and page layouts to different users. You might create record types to differentiate your
regular sales deals from your professional services engagements, offering different picklist
values for each. Or you might display different page layouts for your customer support cases
versus your billing cases.
1|Page
