©FYNDLAY 2024/2025 ALL RIGHTS RESERVED.
Salesforce Administrator Certification Prep
Questions And Answers 100% Verified And
Updated.
Ursa Major Solar (UMS) is using the workflow field update.
Which two actions can UMS complete with this feature?
Choose 2 options.
A. Apply a specific value to a field.
B. Modify the record type of a record.
C. Update the value of a field on a child object.
D. Choose a formula field for a field update. - Answer✔A. Apply a specific value to a field.
Correct. Use a field update action to apply the value.
B. Modify the record type of a record.
Correct. Use a field update action to change the record type.
Ursa Major Solar tracks both user issues and customer issues.
A user issue can be logged as: new, waiting for reply, closed
A customer issue can be logged as: new, working, closed
An administrator needs to track both case types. Which features should be used?
A. Record Types and Support Processes
B. Workflows and Automated Case Users
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, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED.
C. Page Layouts and Process Builder
D. Page Layouts and Record Types - Answer✔A. Record Types and Support Processes
Correct. Record types let you offer different business processes, picklist values, and page layouts
to different users.
Which two actions allow the System Administrator to limit Chatter access during roll-out to a
subset of Salesforce users?
Choose 2 options.
A. Create a Permission Set with the "Enable Chatter" permission for the subset of users.
B. Create an email invitation for the subset of users.
C. Add the subset of users to the company-wide Chatter group.
D. Edit a Profile to "Enable Chatter" for the subset of users. - Answer✔A. Create a Permission
Set with the "Enable Chatter" permission for the subset of users.
Correct. Control access to Chatter with a profile or permission set.
D. Edit a Profile to "Enable Chatter" for the subset of users.
Correct. Control access to Chatter with a profile or permission set.
Universal Containers has a complex sales process with multiple record types, each shared with
all Profiles. Some users complain about the Record Type selection screen when creating new
Opportunities.
Which two actions should the System Administrator take to allow these users to bypass choosing
a Record Type?
Choose 2 options.
A. Instruct users to update the Default Record Type in My Settings.
B. Remove the Record Type field from the users' Page Layout.
C. Remove Record Types from the users' Profiles.
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D. Remove Record Types from the users' Sales Process. - Answer✔A. Instruct users to update
the Default Record Type in My Settings.
Correct. Set an option to automatically insert your default record type when you create records.
C. Remove Record Types from the users' Profiles.
Correct. Each profile is associated with a single record type; users will never be prompted to
select a record type when creating records.
A System Administrator enables Case Feed Actions and Feed Items in Support Settings.
With the appropriate Profile permissions enabled, what change will users see?
A. Case Feeds will no longer be hidden on standard Page Layouts.
B. All Case fields will be added to the Chatter Feed Tracking.
C. All Case buttons will be converted to Actions in the Case Feed.
D. Cases will use Feed Layouts rather than standard Page Layouts. - Answer✔D. Cases will use
Feed Layouts rather than standard Page Layouts.
Correct. When you enable case feed-specific actions and feed items, existing cases are upgraded
to the case feed user interface.
The administrator at Cloud Kicks want to update the Account with the number of records on a
custom object.
How should the administrator fulfill this requirement?
A. Create a Process
B. Create a Flow
C. Create a Formula
D. Create a Workflow Rule - Answer✔B. Create a Flow
Correct. Use the debug option in Flow Builder to test a new flow or troubleshoot a flow that
fails.
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Ursa Major Solar customers are starting to request custom-sized solar panels, which are currently
unavailable in the standard inventory. Management has decided to add custom sizing as an add-
on item in Salesforce.
The administrator needs to allow sales users to add custom sizing to the total opportunity sale.
What should the administrator do to achieve this goal?
A. Add a new field on the opportunity labeled custom sizing.
B. Add custom sizing as a new product in an order.
C. Add custom sizing as a new product in a pricebook.
D. Make a new custom object related to opportunities for custom sizing. - Answer✔C. Add
custom sizing as a new product in a pricebook.
Correct. Use products and pricebooks to track what is being sold.
Ursa Major Solar uses Validation Rule Fields.
What are two of these fields?
Choose 2 options.
A. Error Message
B. Active Date
C. Owner
D. Error Condition Formula - Answer✔A. Error Message
Correct. An error message displays to the user when a field fails the validation rule.
D. Error Condition Formula
Correct. An error Condition Formula is the expression used to validate the field
An administrator at Ursa Major Solar is using sharing rules to grant record access to users.
Which two types of record access can the administrator grant?
Choose 2 options.
4|Page
Salesforce Administrator Certification Prep
Questions And Answers 100% Verified And
Updated.
Ursa Major Solar (UMS) is using the workflow field update.
Which two actions can UMS complete with this feature?
Choose 2 options.
A. Apply a specific value to a field.
B. Modify the record type of a record.
C. Update the value of a field on a child object.
D. Choose a formula field for a field update. - Answer✔A. Apply a specific value to a field.
Correct. Use a field update action to apply the value.
B. Modify the record type of a record.
Correct. Use a field update action to change the record type.
Ursa Major Solar tracks both user issues and customer issues.
A user issue can be logged as: new, waiting for reply, closed
A customer issue can be logged as: new, working, closed
An administrator needs to track both case types. Which features should be used?
A. Record Types and Support Processes
B. Workflows and Automated Case Users
1|Page
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED.
C. Page Layouts and Process Builder
D. Page Layouts and Record Types - Answer✔A. Record Types and Support Processes
Correct. Record types let you offer different business processes, picklist values, and page layouts
to different users.
Which two actions allow the System Administrator to limit Chatter access during roll-out to a
subset of Salesforce users?
Choose 2 options.
A. Create a Permission Set with the "Enable Chatter" permission for the subset of users.
B. Create an email invitation for the subset of users.
C. Add the subset of users to the company-wide Chatter group.
D. Edit a Profile to "Enable Chatter" for the subset of users. - Answer✔A. Create a Permission
Set with the "Enable Chatter" permission for the subset of users.
Correct. Control access to Chatter with a profile or permission set.
D. Edit a Profile to "Enable Chatter" for the subset of users.
Correct. Control access to Chatter with a profile or permission set.
Universal Containers has a complex sales process with multiple record types, each shared with
all Profiles. Some users complain about the Record Type selection screen when creating new
Opportunities.
Which two actions should the System Administrator take to allow these users to bypass choosing
a Record Type?
Choose 2 options.
A. Instruct users to update the Default Record Type in My Settings.
B. Remove the Record Type field from the users' Page Layout.
C. Remove Record Types from the users' Profiles.
2|Page
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED.
D. Remove Record Types from the users' Sales Process. - Answer✔A. Instruct users to update
the Default Record Type in My Settings.
Correct. Set an option to automatically insert your default record type when you create records.
C. Remove Record Types from the users' Profiles.
Correct. Each profile is associated with a single record type; users will never be prompted to
select a record type when creating records.
A System Administrator enables Case Feed Actions and Feed Items in Support Settings.
With the appropriate Profile permissions enabled, what change will users see?
A. Case Feeds will no longer be hidden on standard Page Layouts.
B. All Case fields will be added to the Chatter Feed Tracking.
C. All Case buttons will be converted to Actions in the Case Feed.
D. Cases will use Feed Layouts rather than standard Page Layouts. - Answer✔D. Cases will use
Feed Layouts rather than standard Page Layouts.
Correct. When you enable case feed-specific actions and feed items, existing cases are upgraded
to the case feed user interface.
The administrator at Cloud Kicks want to update the Account with the number of records on a
custom object.
How should the administrator fulfill this requirement?
A. Create a Process
B. Create a Flow
C. Create a Formula
D. Create a Workflow Rule - Answer✔B. Create a Flow
Correct. Use the debug option in Flow Builder to test a new flow or troubleshoot a flow that
fails.
3|Page
, ©FYNDLAY 2024/2025 ALL RIGHTS RESERVED.
Ursa Major Solar customers are starting to request custom-sized solar panels, which are currently
unavailable in the standard inventory. Management has decided to add custom sizing as an add-
on item in Salesforce.
The administrator needs to allow sales users to add custom sizing to the total opportunity sale.
What should the administrator do to achieve this goal?
A. Add a new field on the opportunity labeled custom sizing.
B. Add custom sizing as a new product in an order.
C. Add custom sizing as a new product in a pricebook.
D. Make a new custom object related to opportunities for custom sizing. - Answer✔C. Add
custom sizing as a new product in a pricebook.
Correct. Use products and pricebooks to track what is being sold.
Ursa Major Solar uses Validation Rule Fields.
What are two of these fields?
Choose 2 options.
A. Error Message
B. Active Date
C. Owner
D. Error Condition Formula - Answer✔A. Error Message
Correct. An error message displays to the user when a field fails the validation rule.
D. Error Condition Formula
Correct. An error Condition Formula is the expression used to validate the field
An administrator at Ursa Major Solar is using sharing rules to grant record access to users.
Which two types of record access can the administrator grant?
Choose 2 options.
4|Page
