VA Study Guide Exam Questions And All
Correct Answers.
Which president made this pledged to Veterans "To care for him who shall have borne the battle and for
his widow, and his orphan."? - Answer President Lincoln
How does the VA assess the satisfaction of Veteran care? - Answer A.Through direct patient interviews
B.from mystery shoppers
C.From data collected by surveys
D.All of the above
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence reflects VA's: -
Answer A.Core values and service standards
B.Treatment of Veterans, their families, VA employees, volunteers, contractors, and trainees
C.Commitment to President Lincoln's promise, "To care for him who shall have borne the battle and for
his widow, and his orphan."
D.All the above
Patient satisfaction with VA care and services is often reported to be at what percentage? - Answer
85%
What is the signature injury in Veterans who served in the Operation Enduring Freedom (OEF)/Operation
Iraqi Freedom (OIF)/Operation New Dawn (OND)? - Answer Traumatic brain injury
Which of the following are VA customers? - Answer A.Patients
B.Patients' families
C.Co-workers
D.All of the above
, Which of the following health risks is associated with military service in Vietnam? - Answer Only those
who served in the active duty military
What are symptoms of Post Traumatic Stress Disorder (PTSD)? - Answer A.Nightmares
B.Numbing of emotions
C.Hyperarousal
D.All the above
Which of the following best describes higher level HPTs? - Answer They have increasing levels of
responsibility, but are still supervised
What is the key benefit of telehealth? - Answer Improves access to care, especially in rural locations
While at a VA facility, HPTs are subject to what level of supervision? - Answer Have a named supervising
practitioner and operate under their supervision at all times
What are important differences between telehealth and in-person care? - Answer A.Your background
and clothing can be more distracting in video conferencing than in-person visits.
B.Looking at the camera and allowing for audio delays can have a big impact on the Veteran's perception
of visit quality
C.You must verify the Veteran's location and how to contact local emergency services at the onset
D.All of the above
What is an HPT's supervising practitioner ultimately responsible for? - Answer The care of the patient
HPT education programs operate under standard guidance or policies from the Office of Academic
Affiliations.
These can be found in written VA Handbooks available online and/or in your VA service or departmental
office. - Answer true
Correct Answers.
Which president made this pledged to Veterans "To care for him who shall have borne the battle and for
his widow, and his orphan."? - Answer President Lincoln
How does the VA assess the satisfaction of Veteran care? - Answer A.Through direct patient interviews
B.from mystery shoppers
C.From data collected by surveys
D.All of the above
The I CARE principles of Integrity, Commitment, Advocacy, Respect, and Excellence reflects VA's: -
Answer A.Core values and service standards
B.Treatment of Veterans, their families, VA employees, volunteers, contractors, and trainees
C.Commitment to President Lincoln's promise, "To care for him who shall have borne the battle and for
his widow, and his orphan."
D.All the above
Patient satisfaction with VA care and services is often reported to be at what percentage? - Answer
85%
What is the signature injury in Veterans who served in the Operation Enduring Freedom (OEF)/Operation
Iraqi Freedom (OIF)/Operation New Dawn (OND)? - Answer Traumatic brain injury
Which of the following are VA customers? - Answer A.Patients
B.Patients' families
C.Co-workers
D.All of the above
, Which of the following health risks is associated with military service in Vietnam? - Answer Only those
who served in the active duty military
What are symptoms of Post Traumatic Stress Disorder (PTSD)? - Answer A.Nightmares
B.Numbing of emotions
C.Hyperarousal
D.All the above
Which of the following best describes higher level HPTs? - Answer They have increasing levels of
responsibility, but are still supervised
What is the key benefit of telehealth? - Answer Improves access to care, especially in rural locations
While at a VA facility, HPTs are subject to what level of supervision? - Answer Have a named supervising
practitioner and operate under their supervision at all times
What are important differences between telehealth and in-person care? - Answer A.Your background
and clothing can be more distracting in video conferencing than in-person visits.
B.Looking at the camera and allowing for audio delays can have a big impact on the Veteran's perception
of visit quality
C.You must verify the Veteran's location and how to contact local emergency services at the onset
D.All of the above
What is an HPT's supervising practitioner ultimately responsible for? - Answer The care of the patient
HPT education programs operate under standard guidance or policies from the Office of Academic
Affiliations.
These can be found in written VA Handbooks available online and/or in your VA service or departmental
office. - Answer true
