IPMA-HR Everything Actual Exam Questions And Correct answer s Latest Updated
Training - correct answer Process whereby people acquire capabilities to perform jobs
Knowledge Management - correct answer The way an organization identifies and leverages
knowledge to be competitive
20% - correct answer Average percentage that a learner retains one month after training
Types of Training - correct answer -Legally Required
-Basic and Remedial Skills
-Job and Technical Training
-Soft Skills
Orientation - correct answer Planned introduction of new employees to their jobs, coworkers,
and the organization
Effective Orientation - correct answer -establishes favorable employee impression of the
organization
-provides organization and job information
-enhances interpersonal acceptance by coworkers and builds new network of resources
-accelerates socialization and integration of new employee
-ensures that employee performance and productivity begin more quickly
Elements of Effective Onboarding - correct answer -establish clear goals
-know what new hires want
-start before "day one" on the job
-provide multiple short sessions
-create connections and networks
-make it enjoyable
Orientation Measurement of Success - correct answer -tenure turnover rate
-new hire failure factor
-employee upgrade rate
-development program participation rate
Instructional Systems Design (ISD) - correct answer A step-by-step process to ensure that the
right learning materials are provided to the right people at the right time.
,IPMA-HR Everything Actual Exam Questions And Correct answer s Latest Updated
ADDIE Model - 5 Phases of Training - correct answer Assessment, Design, Development,
Implementation, Evaluation
Key to Training Assessment - correct answer Identifying gaps in performance
Effective Training Planning - correct answer -is there really a need for the training?
-who needs to be trained?
-who will do the training?
-what form will the training take?
-how will knowledge be transferred to the job?
-how will the training be evaluated?
4 Ways to Effectively Train Employees - correct answer 1-Blend in-person training and online
training
2-Provide hands-on training
3-Incorporate mobile training apps
4-Allow employees to learn at their own pace
How to Diagnose Training - correct answer Analyze organizational outcomes and look at future
organizational needs
4 Ways to Measure Training Effectiveness - correct answer 1-Learner reaction
2-Measuring gain in knowledge or skill
3-Measuring increased performance back in the workplace
4-Impact on the organization itself
Sources of Information for Needs Assessment - correct answer -organizational analysis
-job/task analysis
-individual analysis
Organizational Analysis - correct answer Grievances, accidents, waste/scrap, training
observations, customer complaints, exit interviews, equipment use, attitude surveys
Job/Task Analysis - correct answer Employee KSAs, benchmarks, effectiveness, job specs,
efficiency data, employee surveys
Individual Analysis - correct answer Performance appraisals, tests, records, assessment centers,
questionnaires, surveys, job knowledge tools
,IPMA-HR Everything Actual Exam Questions And Correct answer s Latest Updated
Focuses for Training Objectives - correct answer -knowledge
-skill
-attitude
Training Design Elements - correct answer -learner characteristics
-training transfer
-instructional strategies
Learner Characteristics - correct answer Ability to learn, motivation to learn, self-efficacy,
perceived utility/value, learning styles
Training Transfer - correct answer Overview of training content, strategic link, supervisor
support, opportunity, accountability
Instructional Strategies - correct answer Practice/feedback, over-learning, behavioral modeling,
error-based examples, reinforcement/immediate confirmation
Self-Efficacy - correct answer People's belief that they can successfully learn the training
program content
Andragogy - correct answer Adult learning; ways in which adults learn differently than do
younger people.
5 Principles for Designing Training for Adults - correct answer -need to know why they are
learning something
-need to be self-directed
-bring more work-related experiences into the learning process
-enter into a learning experience with a problem-centered approach to learning
-are motivated to learn by both extrinsic and intrinsic factors
Active Practice - correct answer Trainees perform job-related tasks and duties during training
Behavioral Modeling - correct answer Copying someone else's behavior
Reinforcement - correct answer Based on the idea that people tend to repeat responses that
give them some type of positive reward and to avoid actions associated with negative
consequences
Immediate Confirmation - correct answer Based on the idea that people learn best if they
receive reinforcement and feedback as soon as possible after training
Training Delivery Options - correct answer -internal to the organization
, IPMA-HR Everything Actual Exam Questions And Correct answer s Latest Updated
-external to the organization
Internal Training Options - correct answer Traditional classes, on-the-job training, self-guided
training at company portal, mentoring/coaching, job shadowing, developing teachers internally,
cross training, training projects, group-based classroom
External Training Options - correct answer Third-party delivered training, web conferences,
training at outside location, podcasts, educational leave, blended training, teleconferencing
Advantages to External Training - correct answer Less expensive, less time to develop internal
training, staff may not have the level of expertise needed, employees can learn from other
companies
Informal Training - correct answer Training that occurs through interactions and feedback
among employees
Common Forms of Instructional Techniques - correct answer -on-the-job training
-apprenticeships
-simulations
-case studies
-games and activities
-role play
-behavior modeling
-computer-based training
On-The-Job Training - correct answer The most common training because it is flexible and
relevant
Cross-Training - correct answer Training people to do more than one job
Apprentice Training - correct answer Provides employee with on-the-job experience under the
guidance of a skilled and certified worker
Case Studies - correct answer Focus upon stories about individuals, organizations, processes,
projects or events and the consequence of decisions or actions that were taken
Role Play - correct answer Enables the practice of new skills in a safe environment, open
communication among participants, mandate active involvement, build individual and group
confidence, develop camaraderie among participants and enable the correcting of errors while
still in the classroom
Training - correct answer Process whereby people acquire capabilities to perform jobs
Knowledge Management - correct answer The way an organization identifies and leverages
knowledge to be competitive
20% - correct answer Average percentage that a learner retains one month after training
Types of Training - correct answer -Legally Required
-Basic and Remedial Skills
-Job and Technical Training
-Soft Skills
Orientation - correct answer Planned introduction of new employees to their jobs, coworkers,
and the organization
Effective Orientation - correct answer -establishes favorable employee impression of the
organization
-provides organization and job information
-enhances interpersonal acceptance by coworkers and builds new network of resources
-accelerates socialization and integration of new employee
-ensures that employee performance and productivity begin more quickly
Elements of Effective Onboarding - correct answer -establish clear goals
-know what new hires want
-start before "day one" on the job
-provide multiple short sessions
-create connections and networks
-make it enjoyable
Orientation Measurement of Success - correct answer -tenure turnover rate
-new hire failure factor
-employee upgrade rate
-development program participation rate
Instructional Systems Design (ISD) - correct answer A step-by-step process to ensure that the
right learning materials are provided to the right people at the right time.
,IPMA-HR Everything Actual Exam Questions And Correct answer s Latest Updated
ADDIE Model - 5 Phases of Training - correct answer Assessment, Design, Development,
Implementation, Evaluation
Key to Training Assessment - correct answer Identifying gaps in performance
Effective Training Planning - correct answer -is there really a need for the training?
-who needs to be trained?
-who will do the training?
-what form will the training take?
-how will knowledge be transferred to the job?
-how will the training be evaluated?
4 Ways to Effectively Train Employees - correct answer 1-Blend in-person training and online
training
2-Provide hands-on training
3-Incorporate mobile training apps
4-Allow employees to learn at their own pace
How to Diagnose Training - correct answer Analyze organizational outcomes and look at future
organizational needs
4 Ways to Measure Training Effectiveness - correct answer 1-Learner reaction
2-Measuring gain in knowledge or skill
3-Measuring increased performance back in the workplace
4-Impact on the organization itself
Sources of Information for Needs Assessment - correct answer -organizational analysis
-job/task analysis
-individual analysis
Organizational Analysis - correct answer Grievances, accidents, waste/scrap, training
observations, customer complaints, exit interviews, equipment use, attitude surveys
Job/Task Analysis - correct answer Employee KSAs, benchmarks, effectiveness, job specs,
efficiency data, employee surveys
Individual Analysis - correct answer Performance appraisals, tests, records, assessment centers,
questionnaires, surveys, job knowledge tools
,IPMA-HR Everything Actual Exam Questions And Correct answer s Latest Updated
Focuses for Training Objectives - correct answer -knowledge
-skill
-attitude
Training Design Elements - correct answer -learner characteristics
-training transfer
-instructional strategies
Learner Characteristics - correct answer Ability to learn, motivation to learn, self-efficacy,
perceived utility/value, learning styles
Training Transfer - correct answer Overview of training content, strategic link, supervisor
support, opportunity, accountability
Instructional Strategies - correct answer Practice/feedback, over-learning, behavioral modeling,
error-based examples, reinforcement/immediate confirmation
Self-Efficacy - correct answer People's belief that they can successfully learn the training
program content
Andragogy - correct answer Adult learning; ways in which adults learn differently than do
younger people.
5 Principles for Designing Training for Adults - correct answer -need to know why they are
learning something
-need to be self-directed
-bring more work-related experiences into the learning process
-enter into a learning experience with a problem-centered approach to learning
-are motivated to learn by both extrinsic and intrinsic factors
Active Practice - correct answer Trainees perform job-related tasks and duties during training
Behavioral Modeling - correct answer Copying someone else's behavior
Reinforcement - correct answer Based on the idea that people tend to repeat responses that
give them some type of positive reward and to avoid actions associated with negative
consequences
Immediate Confirmation - correct answer Based on the idea that people learn best if they
receive reinforcement and feedback as soon as possible after training
Training Delivery Options - correct answer -internal to the organization
, IPMA-HR Everything Actual Exam Questions And Correct answer s Latest Updated
-external to the organization
Internal Training Options - correct answer Traditional classes, on-the-job training, self-guided
training at company portal, mentoring/coaching, job shadowing, developing teachers internally,
cross training, training projects, group-based classroom
External Training Options - correct answer Third-party delivered training, web conferences,
training at outside location, podcasts, educational leave, blended training, teleconferencing
Advantages to External Training - correct answer Less expensive, less time to develop internal
training, staff may not have the level of expertise needed, employees can learn from other
companies
Informal Training - correct answer Training that occurs through interactions and feedback
among employees
Common Forms of Instructional Techniques - correct answer -on-the-job training
-apprenticeships
-simulations
-case studies
-games and activities
-role play
-behavior modeling
-computer-based training
On-The-Job Training - correct answer The most common training because it is flexible and
relevant
Cross-Training - correct answer Training people to do more than one job
Apprentice Training - correct answer Provides employee with on-the-job experience under the
guidance of a skilled and certified worker
Case Studies - correct answer Focus upon stories about individuals, organizations, processes,
projects or events and the consequence of decisions or actions that were taken
Role Play - correct answer Enables the practice of new skills in a safe environment, open
communication among participants, mandate active involvement, build individual and group
confidence, develop camaraderie among participants and enable the correcting of errors while
still in the classroom
