LPM (chapter 11) Exam Questions And
Correct Answers 100% Verified.
What is the purpose of a system? - Answer✔To streamline a task so that members of the legal
team do not do unnecessary work, waste firm resources or make a mistake
What are a systems goal? - Answer✔To maximize productivity, minimize waste, conserve
resources, reduce errors, and produce high-quality work
What are the four types of systems? - Answer✔Macrosystem, microsystem, minisystem and
subsystem
What is a macrosystem? - Answer✔A large system in which contains microsystems
What types of systems are found in law firms? - Answer✔Macrosystem, two microsystems
(substantive and administrative), many minisystems and many subsystems
What does a law firm's macrosystems consist of? - Answer✔Affiliated industries within which a
firm operates
What are the three main elements that affect a firm's macrosystem? - Answer✔Technology,
economy, and government laws and regulations
How many microsystems does a law firm have? - Answer✔Two
What are the two microsystems in a law firm? - Answer✔Substantive and administrative
What does a law firm's administrative microsystem consist of? - Answer✔The firm's goals and
objectives, resources, culture and management style
What is the purpose of a firm's substantive microsystem? - Answer✔It's responsible for
delivering legal services to a client
What determines the number of substantive microsystems in a law firm? - Answer✔Area of law
in which the firm practices
What are the three methods of acquiring substantive microsystems? - Answer✔Developing,
evolving, and buying
What is a minisystem? - Answer✔System within a microsystem
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