In order to become a successful emergency Telecommunicator, a combination
of the following is required:
A. training and temperament
B. vision and values
C. Time and interest - ....🔰VERIFIED ANSWERS.... ✔✔A. training and
temperament
If a field unit needs a certain type of assistance, it is usually up to that field
unit to locate, notify, and coordinate the additional resources.
A. True
B. False - ....🔰VERIFIED ANSWERS.... ✔✔B. False
The IAED enforces the code of ethics by withholding or revoking the
certifications of those who fail to agree, uphold, the standards.
A. True
B. False - ....🔰VERIFIED ANSWERS.... ✔✔A. True
When face with an ethical dilemma in the communication center, the ETC
should FIRST:
A. ask the nearest coworker for help
B. consult his or her attorney
C. follow establish protocol procedure and policy
,D. follow his or her instincts - ....🔰VERIFIED ANSWERS.... ✔✔C. follow
establish protocol procedure and policy
A procedure that has been highly defined, structured, and placed into a
reference system is known as a:
A. protocol
B. Guideline
C. Logarithm
D. policy - ....🔰VERIFIED ANSWERS.... ✔✔A. protocol
In this course, the "three P's" is referred to:
A. politeness, privilege, and politics
B. Professionalism, priorities, and Public service
C. Protocol, procedure, and policy
D. party (the caller), pre-arrival instructions, and post dispatch instructions
- ....🔰VERIFIED ANSWERS.... ✔✔C. Protocol, procedure, and policy
Wireless Internet devices connect to the Internet using:
A. Fiber- optic cables
B. wi-Fi
C. copper wires
D. operators - ....🔰VERIFIED ANSWERS.... ✔✔B. wi-Fi
Cell phone networks are divided into specific areas called cells, each with its
own:
,A. Internet server
B. Antenna
C. Cell phone company/provider
D.Wi-Fi router - ....🔰VERIFIED ANSWERS.... ✔✔B. antenna
Prior to the development of emergency number technology, either the caller or
the operator had to try to figure out which agency or department emergency
calls should go to, based on the callers location.
A. True
B. False - ....🔰VERIFIED ANSWERS.... ✔✔A. True
What does the acronym TDD stand for?
A.Telecommunication device for the death
B. Telecommunicator dial-up dispatch
C. text to dispatch data
D. total disaster danger - ....🔰VERIFIED ANSWERS.... ✔✔A.
Telecommunication device for death
what does the acronym VoIP stand for?
A. Victim of a internal prejudice
B. Video over immobile phones
C.Value of information privacy
D.Voice over Internet protocol - ....🔰VERIFIED ANSWERS.... ✔✔D.Voice
over Internet protocol
, The technology that allows and ETC to take an automatic number
identification number and "dip" it into an address database is called:
A. ALI (automatic location identification)
B. ALI (accurate location identification)
C. ELI(every location identified)
D. ELI (emergency location identified) - ....🔰VERIFIED ANSWERS.... ✔✔A.
ALI (automatic location identification)
what does the acronym CAD stand for?
A.Caller advisement documentation
B. Communications after disaster
C. Computer animated device
D. Computer aided dispatch - ....🔰VERIFIED ANSWERS.... ✔✔D. Computer
aided dispatch
The total number of emergency calls has increased dramatically due to
wireless technology.
A. True
B. False - ....🔰VERIFIED ANSWERS.... ✔✔A. True
In the context of the communication process, the "medium" is:
A. The volume that is not too loud and not soft
B. The center of the message
C. The message