C716 BUS 2600 Business Communication (WGU) FA Review Qns & Ans 2025

C716 BUS 2600

Business Communication

Final Assessment Review (Qns & Ans)

2025



1. Which of the following is a key element of effective business
communication?
- A. Ambiguity
- B. Clarity
- C. Complexity
- D. Redundancy
- ANS: B. Clarity
- Rationale: Effective business communication requires
clarity to ensure the message is understood correctly.
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,2. What is the primary purpose of a communication audit?
- A. To evaluate financial performance
- B. To assess communication effectiveness
- C. To develop marketing campaigns
- D. To identify new markets
- ANS: B. To assess communication effectiveness
- Rationale: A communication audit evaluates the
effectiveness of an organization's communication strategies and
practices.


3. Which communication channel is most suitable for conveying
sensitive information?
- A. Email
- B. Social media
- C. Face-to-face meeting
- D. Public announcement
- ANS: C. Face-to-face meeting
- Rationale: Face-to-face meetings are preferred for sensitive
information as they allow for immediate feedback and
clarification.


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, 4. What is the primary goal of active listening in business
communication?
- A. To prepare a response
- B. To understand the speaker's message
- C. To interrupt the speaker
- D. To dominate the conversation
- ANS: B. To understand the speaker's message
- Rationale: Active listening focuses on fully understanding
the speaker's message before responding.


5. Which of the following is an example of nonverbal
communication?
- A. Written report
- B. Email
- C. Facial expressions
- D. Telephone call
- ANS: C. Facial expressions
- Rationale: Nonverbal communication includes body
language, facial expressions, and gestures.


Fill-in-the-Blank Questions


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