Exam Questions and CORRECT Answers
All of the follow are major disadvantages of the matrix structure EXCEPT: - CORRECT
ANSWER - enlarged tasks for employees.
Strategy defines _____ to do (it) while organizing defines ____ to do (it). - CORRECT
ANSWER - what; how
The pure functional structure does not enable the organization to be: - CORRECT
ANSWER - flexible
Which of the following characteristics distinguishes authority? - CORRECT ANSWER -
Subordinates accept it.
A(n) _____ is responsible for coordinating the activities of several departments. - CORRECT
ANSWER - project manager
The formal and legitimate right of a manager to make decisions is ______________. -
CORRECT ANSWER - authority.
Which of the following refers to the number of employees reporting to a supervisor? -
CORRECT ANSWER - The span of management
__________ is the trend in recent years. - CORRECT ANSWER - Wider spans of
management
Typically, project managers have authority over _______ but not over _______ assigned to it. -
CORRECT ANSWER - the project; the people
, A task force is _______________ committee(s) formed to solve a specific problem. - CORRECT
ANSWER - temporary
Organizational development specialists identify three distinct steps or achieving behavioral and
attitudinal changes. These are - CORRECT ANSWER - Unfreezing, changing, and
refreezing.
All of the following are characteristics of creative organizations EXCEPT: - CORRECT
ANSWER - Centralization
Vivian is the vice-president of marketing for a Flight to Go, a large airplane manufacturer. Vivian
wants to improve innovations by purchasing the small operation of an innovative airline
mechanic. Vivian is considering: - CORRECT ANSWER - Innovation by acquisition
Which of the following refers to a major shift in the norms, values, attitudes, and mindset of the
entire organization? - CORRECT ANSWER - Culture change
What is force field analysis? - CORRECT ANSWER - The process of determining which
forces drive and which resist a proposed change
Today's most successful companies are including _______ directly in the product and service
department process. - CORRECT ANSWER - Customers
_______ indicates a disparity between existing and desired performance levels. - CORRECT
ANSWER - Need for change.
Successful change requires that organizations be capable of both creating and implementing
ideas, which means the organization must learn to be ________ - CORRECT ANSWER -
ambidextrous
A _______ system schedules materials to arrive at a company just as they are needed on the
production line. - CORRECT ANSWER - Just-in-time inventory