©BRIGHSTARS 2024/2025 ALL RIGHTS RESERVED.
COM 260 Final Exam Questions With
Correct Answers.
Difference between nonverbal and verbal communication - Answer✔- Nonverbal
communication: any communication without words
- Verbal communication: use of language
Functions of Nonverbal communication - Answer✔- repeating
- Complementing
-Substitution
- Accenting
- Regulating
- Contradicting
Leakage - Answer✔Inadvertent signals of deception, such as facial expressions, pupil dilation,
speech patterns
Kinesics - Answer✔the study of the way in which certain body movements and gestures serve as
a form of nonverbal communication
Mindful/mindless - Answer✔- Mindless: occurs when we react to others' messages automatically
and routinely
- Mindful: involves giving careful and thoughtful attention to the messages we receive.
5 elements of listening - Answer✔Hearing
Attending
Understanding
Responding
Remembering
The avoider - Answer✔refuses to fight
1|Page
, ©BRIGHSTARS 2024/2025 ALL RIGHTS RESERVED.
The Psuedoaccomodator - Answer✔refuses to face up to a conflict and pretends to give in
The guilt maker - Answer✔tries to manipulate a partner's behavior by making their partner feel
responsible for their pain
The distractor - Answer✔attacks other parts of their partner's life rather than the real issue
The mind reader - Answer✔requires the partner to guess about what is bothering her
The trapper - Answer✔sets up their partner asking them to have a desired behavior, then attacks
them for it
The gunny sacker - Answer✔bottles up problems then explodes over something small
The trivial tyrant - Answer✔does things they know will drive the partner crazy
The beltliner - Answer✔everyone has a psychological beltline and below it are subjects that are
too sensitive to approach without damaging the relationship, these people attack these sensitive
areas
The blamer - Answer✔is more interested in finding fault than in solving a conflict
The withholder - Answer✔punishes her partner by withholding something desirable
The Benedict Arnold - Answer✔desires to humiliate his or her partner and even strikes below the
psychological beltline in public to encourage ridicule
You messages-
Directing - Answer✔For Heaven's Sake, Linda, stop leaving your brochures on the cabinet in
everyone's way! Were your raised in a barn?
You messages-
Warning/threatening - Answer✔- If you don't start coming on time, you are going to have
everyone mad at you.
You messages-
Moralizing/Preaching - Answer✔It's simply good manners to let us know where you can be
reached.
You messages-
Lecturing - Answer✔Live and learn. The next time you'll be sure to lock the equipment up. I
always do.
You messages-
2|Page
COM 260 Final Exam Questions With
Correct Answers.
Difference between nonverbal and verbal communication - Answer✔- Nonverbal
communication: any communication without words
- Verbal communication: use of language
Functions of Nonverbal communication - Answer✔- repeating
- Complementing
-Substitution
- Accenting
- Regulating
- Contradicting
Leakage - Answer✔Inadvertent signals of deception, such as facial expressions, pupil dilation,
speech patterns
Kinesics - Answer✔the study of the way in which certain body movements and gestures serve as
a form of nonverbal communication
Mindful/mindless - Answer✔- Mindless: occurs when we react to others' messages automatically
and routinely
- Mindful: involves giving careful and thoughtful attention to the messages we receive.
5 elements of listening - Answer✔Hearing
Attending
Understanding
Responding
Remembering
The avoider - Answer✔refuses to fight
1|Page
, ©BRIGHSTARS 2024/2025 ALL RIGHTS RESERVED.
The Psuedoaccomodator - Answer✔refuses to face up to a conflict and pretends to give in
The guilt maker - Answer✔tries to manipulate a partner's behavior by making their partner feel
responsible for their pain
The distractor - Answer✔attacks other parts of their partner's life rather than the real issue
The mind reader - Answer✔requires the partner to guess about what is bothering her
The trapper - Answer✔sets up their partner asking them to have a desired behavior, then attacks
them for it
The gunny sacker - Answer✔bottles up problems then explodes over something small
The trivial tyrant - Answer✔does things they know will drive the partner crazy
The beltliner - Answer✔everyone has a psychological beltline and below it are subjects that are
too sensitive to approach without damaging the relationship, these people attack these sensitive
areas
The blamer - Answer✔is more interested in finding fault than in solving a conflict
The withholder - Answer✔punishes her partner by withholding something desirable
The Benedict Arnold - Answer✔desires to humiliate his or her partner and even strikes below the
psychological beltline in public to encourage ridicule
You messages-
Directing - Answer✔For Heaven's Sake, Linda, stop leaving your brochures on the cabinet in
everyone's way! Were your raised in a barn?
You messages-
Warning/threatening - Answer✔- If you don't start coming on time, you are going to have
everyone mad at you.
You messages-
Moralizing/Preaching - Answer✔It's simply good manners to let us know where you can be
reached.
You messages-
Lecturing - Answer✔Live and learn. The next time you'll be sure to lock the equipment up. I
always do.
You messages-
2|Page
