UNITED AIRLINES FINAL EXAM
QUESTIONS WITH CORRECT ANSWERS
What are some examples for a silent review? - Answer-Factors may influence an
emergency
Potential ABA
Brace position
Commands
Dedicated assist space
Evacuation responsibilities
Where can you locate the MedLink Patch Checklist? - Answer-Inflight Customer kit
(ICK)
Manuals app
What does T.E.S.T stand for? - Answer-Type of emergency
Evacuation necessary
Special instructions
Time until landing
What are the ABAs responsibilities when a flight attendant leads a land evacuation? -
Answer-Assist by holding customers back
Exit aircraft first and assist with customers coming off the slides Direct customers away
from the aircraft
What are the duties of the flight attendant following evacuation during the GET AWAY
phase? - Answer-Ensure there is no smoking
Get a safe distance distance away from the aircraft
Get a headcount
What are the four principles of flight deck entry and exit procedure? - Answer-
Preparation
Positive Control
3 Seconds
Door, Door, Door
When the captain over the PA says, "Remain Seated, Remain Seated" what are the
flight attendant's responsibilities? - Answer-Asses conditions at assigned exits while
commanding passengers to remain seated until there are further Instructions from the
pilot
What is Class B fire? - Answer-BOOM-Fire is fueled by flammable liquids and gases,
such as gasoline, oil, grease,
solvents, propane...etc
, During crew briefing with the captain and other flight attendants, what CRM skill
is being utilized? - Answer-Communication
What are flight attendants' responsibilities during unwarranted evacuation? - Answer-
One flight attendant obtains a megaphone and exits the aircraft to assist evacuated
customers
What should you do when you arrived at gate and are about to exit the aircraft? -
Answer-Cabin Sweep
What are some physical phenomena followed with a rapid/explosive
decompression? - Answer-Explosive noise followed by rapid movement of cabin air
towards the hole Rush of air will carry paper, loose clothing, dirt and other light objects
lying in its
path
when are the CSR and crewmember verification procedures? - Answer-Before boarding
aircraft, flight attendant presents their company issue ID Badge to CSR and scan badge
at gate reader
When is the only time flight attendants can contact the flight deck when the sterile flight
deck light is on? - Answer-Smoke/fire visible
Unusual odors/sounds
Passenger is not seated during taxi/take off
How does the captain alert the purser or other flight attendants - Answer-Contacts thru
the interphone or PA system
What are the visible and audible indications of customers in a lavatory who needs
assistance? - Answer-Amber light and a single chime
What does HAM stand for? - Answer-History, Allergies, Medications
What are flight attendant duties for a disabled passenger? - Answer-Provide an
individual briefing
What are the 3 firefighting role - Answer-Fire Fighter
Communicator
Assist/Runner
What is the primary mission of a F.A.M? - Answer-to protect the flight deck
Who has the authority to remove a customer from the aircraft to engage the safety or
comfort of others, the decision will be made by? - Answer-The captain working with the
GSC (Ground Security Coordinator
QUESTIONS WITH CORRECT ANSWERS
What are some examples for a silent review? - Answer-Factors may influence an
emergency
Potential ABA
Brace position
Commands
Dedicated assist space
Evacuation responsibilities
Where can you locate the MedLink Patch Checklist? - Answer-Inflight Customer kit
(ICK)
Manuals app
What does T.E.S.T stand for? - Answer-Type of emergency
Evacuation necessary
Special instructions
Time until landing
What are the ABAs responsibilities when a flight attendant leads a land evacuation? -
Answer-Assist by holding customers back
Exit aircraft first and assist with customers coming off the slides Direct customers away
from the aircraft
What are the duties of the flight attendant following evacuation during the GET AWAY
phase? - Answer-Ensure there is no smoking
Get a safe distance distance away from the aircraft
Get a headcount
What are the four principles of flight deck entry and exit procedure? - Answer-
Preparation
Positive Control
3 Seconds
Door, Door, Door
When the captain over the PA says, "Remain Seated, Remain Seated" what are the
flight attendant's responsibilities? - Answer-Asses conditions at assigned exits while
commanding passengers to remain seated until there are further Instructions from the
pilot
What is Class B fire? - Answer-BOOM-Fire is fueled by flammable liquids and gases,
such as gasoline, oil, grease,
solvents, propane...etc
, During crew briefing with the captain and other flight attendants, what CRM skill
is being utilized? - Answer-Communication
What are flight attendants' responsibilities during unwarranted evacuation? - Answer-
One flight attendant obtains a megaphone and exits the aircraft to assist evacuated
customers
What should you do when you arrived at gate and are about to exit the aircraft? -
Answer-Cabin Sweep
What are some physical phenomena followed with a rapid/explosive
decompression? - Answer-Explosive noise followed by rapid movement of cabin air
towards the hole Rush of air will carry paper, loose clothing, dirt and other light objects
lying in its
path
when are the CSR and crewmember verification procedures? - Answer-Before boarding
aircraft, flight attendant presents their company issue ID Badge to CSR and scan badge
at gate reader
When is the only time flight attendants can contact the flight deck when the sterile flight
deck light is on? - Answer-Smoke/fire visible
Unusual odors/sounds
Passenger is not seated during taxi/take off
How does the captain alert the purser or other flight attendants - Answer-Contacts thru
the interphone or PA system
What are the visible and audible indications of customers in a lavatory who needs
assistance? - Answer-Amber light and a single chime
What does HAM stand for? - Answer-History, Allergies, Medications
What are flight attendant duties for a disabled passenger? - Answer-Provide an
individual briefing
What are the 3 firefighting role - Answer-Fire Fighter
Communicator
Assist/Runner
What is the primary mission of a F.A.M? - Answer-to protect the flight deck
Who has the authority to remove a customer from the aircraft to engage the safety or
comfort of others, the decision will be made by? - Answer-The captain working with the
GSC (Ground Security Coordinator
