Exam NEWEST ACTUAL EXAM QUESTIONS AND
CORRECT DETAILED ANSWERS (VERIFIED
ANSWERS) |ALREADY GRADED A+
Explain the tools utilized to clarify and validate
organizational problems. - CORRECT ANSWER Strategic
Alignment & Deployment (SA&D) is the method used to
ensure everyone in the organization understands the
priorities and goals identified by senior leadership.
Go and See problem solving tool, leaders should physically
go to the actual place/source of the problem and observe
first-hand what is taking place.
VOC process is a structured method of gathering the needs,
wants, experiences, and expectations of the customer.
Value Stream Maps or Process Maps can be used to
visualize unclear processes and identify areas of
improvement.
Strengths, Weaknesses, Opportunities, and Threats (SWOT)
Analysis Provides an objective means to identify strengths
and weaknesses, opportunities, or threats that may need to
be addressed.
Describe each state of Value Stream Mapping - CORRECT
ANSWER Current-State Map (Where you are.)
This map is a visual display of the current process. It
identifies all steps, provides information/data for each step
from start to end.
, Ideal-State Map (Where you want to be.)
This map shows how the process should look based on
requirements, standards, design, or vision. This is what the
process "could be" if there were no limitations.
Future-State Map (How you're going to get there.)
This map shows incremental changes you want to make to
the Current-State process to get it closer to the Ideal-State
process.
Describe the stages of a SWOT analysis - CORRECT
ANSWER 1. Gather the Right People
Gather people from different parts of your organization or
involvement in a process.
2. Draw your SWOT Chart
A typical SWOT chart has four quadrants with each segment
labeled. Additionally, you will want to identify the type of
factors you want to look at Internally
(Strengths/Weaknesses) and Externally
(Opportunities/Threats).
3. Brainstorm
The SWOT analysis is a brainstorming tool.
4. Sort and Rank the Ideas
For each section of the SWOT, sort and prioritize ideas.