REC 2100 Final Exam Questions and
Correct Verified Answers
bilateral agreement
✓ international agreements made between two countries; can include restrictions
on airports that can be served by flights, flight frequency, and size and seat
capacity of airplanes
charter (motor coach)
✓ pre-existing group secures the services of the bus at a reduced price; group
members may belong to a particular club or organization, or may simply form as
the result of a common interest in travelling to a destination at a reduced cost
e-ticket
✓ mobile friendly ticket on a mobile device that can be scanned by many ticket
readers
commercial food service
✓ serves the public and is available to anyone wanting to eat out; e.g. include
restaurants, clubs, bars, and fast food places
non-commercial food service
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✓ is found in places where food service isn't the main business and there is a
captive audience for these services; e.g. inclujde sports arenas, museums,
historic sites, special events, recreational camps, airlines, and movie theatres
how is non-commercial different from commercial food service?
✓ 1. more regular working hours in non-commercial vs commercial food services
jobs
✓ 2. non-commercial food service workers receive holidays off
full-service restaurant
✓ customers sit down, have their orders taken and then are served; includes Haute
cuisine, fine dining and dining
Haute cuisine
✓ elegant expensive style of restaurant, staff is well-trained and plentiful, fresh
ingredients are used and usually there is a wine cellar
fine dining
✓ elegant service just not has fancy as a haute cuisine restaurant; don't have as
many levels of wait staff
dining
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✓ growing category due to increasing demand for more casual dining and fresh
eclectic or fusion foods; this is the largest grouping of full service restaurants
that includes bistros, cafes, tratorrias, pubs, family style, speciality, ethnic,
theme, and buffet
limited service restaurants
✓ food service that involves little or no table service available; customers order
and pick up their own food and often clear their own table; commonly these are
fast food restaurants but this grouping also includes cafeterias, takeout, and
food courts, the key is usually self service
fast food restaurants
✓ high speed service, high customer turnover, disposable utensils/plates/cups,
etc., limited menus, controlled portion sizes, customers serve themselves, many
are franchises, and assembly line food production occurs
drinking establishments
✓ includes bars, taverns, pubs, cocktail lounges, and nightclubs; some of these
may be self service while others may be full service
main factors that have led to the success of fast foods
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✓ 1. the discovery of frozen foods
✓ 2. the rise in automobile ownership and travel by same
✓ 3. franchising
✓ 4. the faster pace of life and the time poverty we experience regularly
tourism sales dependent
✓ earn more than 50% of their sales revenue from tourists; if the tourist business
dried up, these restaurants wouldn't be profitable
tourism profit dependent
✓ earn 20-50% of their sales revenue from tourists so they couldn't be profitable
without tourists; most restaurants fit into this category
resident sales dependent
✓ earn less than 20% of their sales revenue from tourists; these restaurants may
profit from tourist dollars but can operate without them; success is easier in big
cities than smaller ones due to the high number of potential customers to draw
from
environmental concerns (food & bev industry)
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