BSN 111 - Final Exams Questions with Revised
Answers| Verified 100% Correct
Effective communication - ✔✔A two-way exchange of information among persons
and health care providers
Communication - ✔✔Communication is an exchange of information, sharing of ideas,
seeing things from multiple perspectives
Metacommunication - ✔✔describes all factors on how messages are perceived
Person centered communication - ✔✔Focuses on health issues, but also considers
the person's social care influenced by cultural contexts, values, family, diversity, social
circumstances, and lifestyles
Basic elements of communication process: Linear Model - ✔✔- sender
- message
- receiver
- channels of communication
- context
Transactional model - ✔✔- complex
- reciprocal interaction process
Therapeutic communication - ✔✔- words/expression
- exchange of information
,- shared decisions
- documentation
- behaviours
Nontherapeutic communication - ✔✔- incongruency in tone, voice
- using medical jargon
- Inappropriate touch
- avoiding eye contact
- Interruptive
- dismissing patient perspectives, values
Elements of person-centred communication - ✔✔- honesty, empathy
- nonverbal communication supports
- verbal responses
- health-related purpose
- active listenting
Active listening (SOLER) - ✔✔S = Sit facing the person
O = Keep an open posture
L = Lean toward the person
E = Initiate and maintain eye contact
R = Relax
Verbal responses - ✔✔•Matching responses
•Using plain language
,•Focusing
•Presenting reality
•Giving feedback
•Validation
Verbal styles of communication - ✔✔•Paralanguage: moderate pitch and tone in
vocalization
•Vary vocalization
•Encourage involvement by the person receiving care
•Validate the person's worth
•Advocate for the person when necessary
Provide information appropriately
Observing nonverbal cues - ✔✔- body language
- facial expressions
- physical characteristics
- environmental cues
Clients with special communication needs - ✔✔low vision: screen reader device with
low synthesizer
speech language disorder: visual aids
mental health conditions: avoid lengthy convos, nodding while listening
Nursing theory - ✔✔•Knowledge about nursing organized for nurses to use in a
professional and accountable manner
, •A perspective for viewing clients' situations, a way to organize data, and a method of
analyzing and interpreting information, to render nursing practice coherent and
informed
Theory - ✔✔•Purposeful set of assumptions or propositions that identify the
relationships between concepts
•Provides a systematic view for explaining, predicting, and prescribing phenomena
Nursing process - ✔✔Assessment: assess the issue
Diagnosis: what's the problem
Planning: takes place along with the patient
Intervention: what can be done to work on the issue
Evaluation: make sure interventions are effective
Why are theories in nursing important? - ✔✔They provide a systematic view of
explaining, predicting, and describing phenomena.
Types of theories - ✔✔Grand: offer broad framework for addressing complex
theories and concepts for nursing
Middle range: address narrow defined phenomenon - less abstract
Descriptive: attempt to describe a phenomenon - why they occur, consequences
Prescriptive: addresses nursing interventions - action oriented
Metaparadigm - ✔✔concepts of a person, environment, health, nursing
Major theoretical models - ✔✔-Practice based theory guides and shapes nursing
practice
Answers| Verified 100% Correct
Effective communication - ✔✔A two-way exchange of information among persons
and health care providers
Communication - ✔✔Communication is an exchange of information, sharing of ideas,
seeing things from multiple perspectives
Metacommunication - ✔✔describes all factors on how messages are perceived
Person centered communication - ✔✔Focuses on health issues, but also considers
the person's social care influenced by cultural contexts, values, family, diversity, social
circumstances, and lifestyles
Basic elements of communication process: Linear Model - ✔✔- sender
- message
- receiver
- channels of communication
- context
Transactional model - ✔✔- complex
- reciprocal interaction process
Therapeutic communication - ✔✔- words/expression
- exchange of information
,- shared decisions
- documentation
- behaviours
Nontherapeutic communication - ✔✔- incongruency in tone, voice
- using medical jargon
- Inappropriate touch
- avoiding eye contact
- Interruptive
- dismissing patient perspectives, values
Elements of person-centred communication - ✔✔- honesty, empathy
- nonverbal communication supports
- verbal responses
- health-related purpose
- active listenting
Active listening (SOLER) - ✔✔S = Sit facing the person
O = Keep an open posture
L = Lean toward the person
E = Initiate and maintain eye contact
R = Relax
Verbal responses - ✔✔•Matching responses
•Using plain language
,•Focusing
•Presenting reality
•Giving feedback
•Validation
Verbal styles of communication - ✔✔•Paralanguage: moderate pitch and tone in
vocalization
•Vary vocalization
•Encourage involvement by the person receiving care
•Validate the person's worth
•Advocate for the person when necessary
Provide information appropriately
Observing nonverbal cues - ✔✔- body language
- facial expressions
- physical characteristics
- environmental cues
Clients with special communication needs - ✔✔low vision: screen reader device with
low synthesizer
speech language disorder: visual aids
mental health conditions: avoid lengthy convos, nodding while listening
Nursing theory - ✔✔•Knowledge about nursing organized for nurses to use in a
professional and accountable manner
, •A perspective for viewing clients' situations, a way to organize data, and a method of
analyzing and interpreting information, to render nursing practice coherent and
informed
Theory - ✔✔•Purposeful set of assumptions or propositions that identify the
relationships between concepts
•Provides a systematic view for explaining, predicting, and prescribing phenomena
Nursing process - ✔✔Assessment: assess the issue
Diagnosis: what's the problem
Planning: takes place along with the patient
Intervention: what can be done to work on the issue
Evaluation: make sure interventions are effective
Why are theories in nursing important? - ✔✔They provide a systematic view of
explaining, predicting, and describing phenomena.
Types of theories - ✔✔Grand: offer broad framework for addressing complex
theories and concepts for nursing
Middle range: address narrow defined phenomenon - less abstract
Descriptive: attempt to describe a phenomenon - why they occur, consequences
Prescriptive: addresses nursing interventions - action oriented
Metaparadigm - ✔✔concepts of a person, environment, health, nursing
Major theoretical models - ✔✔-Practice based theory guides and shapes nursing
practice
