BUSMHR 3200 Exam 2 Lecture Notes
Questions With Complete Solutions
Total Rewards the sum total of all the things in the work experience that affect (or are
available) to an employee
Motivation psychological (and physiological) processes that underlie the direction,
intensity, and persistence of behavior or thought
"Equation" regarding performance P=A x M x O
(Performance=Ability x Motivation x Opportunity)
Needs physiological or psychological deficiencies that arouse and drive behavior
Maslow's Hierarchy of Needs (Strict) Physiological, Safety, Social, Esteem, Self-
Actualization
Alderfer's ERG Theory (Not Strict) Existence (Physiological/Safety Needs)
Relatedness (Social Needs)
Growth (Esteem, Self-Actualization Needs)
, BUSMHR 3200 Exam 2 Lecture Notes
Questions With Complete Solutions
McClelland's Theory of Needs motivation is a function of three different needs that vary
from individual to individual
Need for Achievement the desire to accomplish something difficult
Need for Affiliation the desire to spend time in social relationships and activities
Need for Power the desire to influence, coach, teach, or encourage others to achieve
(positive)
Job Enlargement increasing the scope of a job through extending the range of its job
duties and responsibilities generally within the same level and periphery
Job Enrichment method of motivating employees where a job is designed to have
interesting and challenging tasks which can require more skill and can increase pay
Questions With Complete Solutions
Total Rewards the sum total of all the things in the work experience that affect (or are
available) to an employee
Motivation psychological (and physiological) processes that underlie the direction,
intensity, and persistence of behavior or thought
"Equation" regarding performance P=A x M x O
(Performance=Ability x Motivation x Opportunity)
Needs physiological or psychological deficiencies that arouse and drive behavior
Maslow's Hierarchy of Needs (Strict) Physiological, Safety, Social, Esteem, Self-
Actualization
Alderfer's ERG Theory (Not Strict) Existence (Physiological/Safety Needs)
Relatedness (Social Needs)
Growth (Esteem, Self-Actualization Needs)
, BUSMHR 3200 Exam 2 Lecture Notes
Questions With Complete Solutions
McClelland's Theory of Needs motivation is a function of three different needs that vary
from individual to individual
Need for Achievement the desire to accomplish something difficult
Need for Affiliation the desire to spend time in social relationships and activities
Need for Power the desire to influence, coach, teach, or encourage others to achieve
(positive)
Job Enlargement increasing the scope of a job through extending the range of its job
duties and responsibilities generally within the same level and periphery
Job Enrichment method of motivating employees where a job is designed to have
interesting and challenging tasks which can require more skill and can increase pay
