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7 People-Centered Strategies of Effective Companies 1. Job Security
2. Careful Hiring
3. Power to the People
4. generous pay for performance
5. Lots of training
6.less emphasis on status
7. trust building
Organizational Behavior (OB) inter-disciplinary focus that is dedicated to better managing
and understanding people
-individual, group, organizational
Hawthorne Legacy showed that data-driven research can guide managerial actions.
Employee performance can improve by attending to individual needs, supportive supervision, &
group dynamics.
, BUSMHR 3200 Exam #1 Questions With
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The Writings of Mayo and Follett Follett was a pioneer as a woman in the male-
dominated industrial world of the 1920's and for seeing employees as attitudes, beliefs, & needs.
Went for a "pull" not "push" motivation strategy
MacGregor's Theory Y Old Theory X: Pessimistic & negative assumptions. People dislike
work, need punishment, & avoid responsibility
New Theory Y: Modern & positive assumptions. Natural, Self-direction, committed, seek
responsibility, imagination & creativity.
Contingency Approach using management concepts appropriately in differing situations
(not one best way).
Human Capittal the productive potential of an individual's knowledge & actions.
Social Capital productive potential resulting from strong relationships, goodwill, trust, and
cooperative effort.