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Recruitment _____ is defined as a process that provides the organization with a pool of
qualified job candidates from which to choose.
Internal candidates People who are already working for the company and meet the
qualifications for the job position are called _____.
Executive search firm A company is going through a rough period owing to faulty
management practices, increased bureaucracy, and a lack of strategic planning in its operations.
To overcome this deterioration, there is a move to replace some of its top managers including the
CEO. Which of the following types of recruitment strategies would be recommended for hiring a
new CEO for the company?
Yield ratio The percentage of applicants from one source who make it to the next stage in
the selection process is referred to as the _____.
Reliability _____ refers to the degree in which other selection techniques yield similar
data over time.
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Recency bias Derek Pierce, the hiring manager, was collating the scores of the twelve
candidates who were interviewed a week earlier. He put together their interview ratings, scores
on pre-employment tests as well as the details of their background checks and sent it to be
reviewed by the managers and supervisors. When the list of selected candidates was sent back,
he felt that some promising candidates had been left out. Consulting the list, he realized that
those who were chosen were interviewed in the last two days of a weeklong interview schedule.
Derek decided that this biased selection had to be reworked. Which of the following bias is
reflected here?
Aptitude _____ tests measure a person's ability to learn new skills.
Assertive Casey, an HR manager, is known for communicating such that he stands up for
his rights while maintaining respect for the rights of others he deals with. Casey has a(n) _____
communication style.
Feedback process Which of the following is a differentiating factor between active and
passive listening?
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Competitive Donna Grennan is an HR manager at a software development firm with a
diverse and multicultural workforce comprising of Asians, Hispanics, and others. Around the
time of Halloween, she approached their CEO Juan Cruz with a plan to conduct a special
program for all employees. Her idea was to create an opportunity where all employees can
showcase their culture, in addition to the typical Halloween celebrations, by coming to the office
in their traditional clothes and bringing some of their native cuisines. Juan shot down her idea
before she had even finished presenting her plans and told her, instead, about the various
employee participation initiatives he had scheduled for Christmas. Juan represents the _____
listening style in this scenario.
Departments Raul would like to start his own company but knows he would need to staff
areas for production, accounting, marketing, and human resources. Which part of organization
design is he considering?
Customer loyalty What is the key to success when a company adopts a focused strategy?
Accountability Meredith told the management team that Gregor would have the report in
by next week because she had asked him to complete the project by then. Meredith is
demonstrating