IPPS-A CRM 360 Degree View- Test
Questions & Answers
The 360-Degree View page allows an HR Professional to ________________. (Select all that
apply) Correct Ans-view the information of only one Member at a time.
view and create a case for the Member being viewed.
The 360 Degree View pulls HR related information from _______. Correct Ans-Human
Capital Management (HCM)
Where in the 360-Degree View are Members benefit elections located? Correct Ans-Benefits
Information
An HR Professional or a Help Desk Agent has the ability to view these types of Member
information. (Select all that apply) Correct Ans-Pay summary
Benefits information
Absence information
An HR Professional is able to update Member benefit information from the 360-Degree View
page. Correct Ans-False
Questions & Answers
The 360-Degree View page allows an HR Professional to ________________. (Select all that
apply) Correct Ans-view the information of only one Member at a time.
view and create a case for the Member being viewed.
The 360 Degree View pulls HR related information from _______. Correct Ans-Human
Capital Management (HCM)
Where in the 360-Degree View are Members benefit elections located? Correct Ans-Benefits
Information
An HR Professional or a Help Desk Agent has the ability to view these types of Member
information. (Select all that apply) Correct Ans-Pay summary
Benefits information
Absence information
An HR Professional is able to update Member benefit information from the 360-Degree View
page. Correct Ans-False
