Test Bank-
Kinn's The Medical Assistant: An Applied Learning Approach
By Brigitte Niedzwiecki ,
15th Edition
, Young: Kinn's The Medical Assistant, 15th Edition
Chapter 01: Becoming A Successful Student
Test Bank
COMPLETION
1. Medical Assistants Play A Vital Role In The Healthcare Team And Are Expected To
Display Such As Dependability, Respectful Patient Care, Empathy, Initiative,
Positive Attitude, And Teamwork.
ANS:
Professional Behaviors
Professional Behaviors Are Actions That Identify The Medical Assistant As A Member Of
The Healthcare Profession.
PTS: 1
2. Learning Styles Are Determined By Your Individual Method Of , Or
Examining, New Material And The Way You Process It Or Make It Your Own.
ANS:
Perceiving
Perceiving Is The Method Individuals Use To Examine Information And Recognize It
As Real. PTS: 1
3. Can Evaluate Conflicting Information And Make A Decision To Act
Based On Their Knowledge And Willingness To Be Open Minded About All
Possibilities.
ANS:
Critical Thinkers
Critical Thinking Involves Considering All Aspects Of A Situation When Making Decisions
Or Before Taking Action.
PTS: 1
REF: Affect: I. 1. Apply Critical Thinking Skills In Performing Patient Assessment
And Care
4. Learning Are The Ways That You Like To Learn And That Have Proven
Successful In The Past.
ANS:
Preferences
Learning Preferences Determine Individual Learning Methods.
, Test Bank 1-3
PTS: 1
5. Problem Solving And Management Techniques Are Keys To Your Success.
ANS:
Conflict
Conflict Management Involves Attempting To Resolve An Issue In A Private Place,
Clearly Stating Your Feelings About The Situation, And Working Together To Reach A
Solution.
PTS: 1
6. The First Step To Reaching A Solution To A Problem Or Conflict Is To Identify The
.
ANS:
Problem
Central
Issue
The Cause Of The Conflict Must Be Identified Before Solutions Can Be
Researched. PTS: 1
7. Methods For Determining Possible Solutions To A Conflict Are To Brainstorm Or To Make
A(N)
List.
ANS:
Pros And Cons
Developing A Pros And Cons List Helps The Individual Identify Possible
Solutions. PTS: 1
8. Once You Have Decided On A Solution To The Problem, It Is Essential To The
Outcomes Of Your Solution And Decide Whether It Solved The Problem Or Whether
Another Approach Should Be Tried.
ANS:
Evaluate
Evaluating The Outcome Of The Attempted Solution Helps Determine Whether It Is
The Correct One Or Whether An Alternate Solution Should Be Tried.
PTS: 1
9. Allows You To Express Your Thoughts And Feelings Honestly And
Enables You To Stand Up For Yourself In A Reasonable And Rational Manner Without
An Emotional Scene.
, Test Bank 1-4
ANS:
Assertive Communication
Assertive Communication Enables Us To Be Honest And Direct With Others While At
The Same Time Being Emotionally Honest With Ourselves. The Goal Of Assertive
Behavior Is To Treat Others With Respect While Acknowledging Our Own Feelings
About The Problem.
PTS: 1
REF: Cog: IV. 15. Discuss The Role Of Assertiveness In Effective
Professional Communication
10. Creating A(N) Can Be An Effective Way To Represent The Main Idea Of
The Topic And Its Important Details With A Figure Or Picture.
ANS:
Mind Map
Mind Maps Help Learners Organize And Visualize More Complex
Material. PTS: 1
MATCHING
Match Each Term With The Correct Definition.
a. Learning Style E. Empathy
b. Reflection F. Perceiving
c. Professional Behaviors G. Critical Thinking
d. Processing
1. The Constant Practice Of Considering All Aspects Of A Situation In Deciding What To
Believe Or What To Do
2. Those Actions That Identify The Medical Assistant As A Member Of A Healthcare
Profession, Including Dependability, Respectful Patient Care, Initiative, Positive
Attitude, And Teamwork
3. The Way An Individual Looks At Information And Sees It As Real
4. The Way An Individual Perceives And Processes Information To Learn New Material
5. The Way Individuals Internalize New Information And Make It Their Own
6. The Process Of Considering New Information And Internalizing It To Create New
Ways Of Examining Information
7. Sensitivity To The Individual Needs And Reactions Of Patients
1. ANS: G PTS: 1
REF: Affect: I. 1. Apply Critical Thinking Skills In Performing Patient Assessment
And Care | Affect: IV. 1. Demonstrate Empathy In Communicating With Patients,
Family And Staff
2. ANS: C PTS: 1
3. ANS: F PTS: 1
4. ANS: A PTS: 1
Kinn's The Medical Assistant: An Applied Learning Approach
By Brigitte Niedzwiecki ,
15th Edition
, Young: Kinn's The Medical Assistant, 15th Edition
Chapter 01: Becoming A Successful Student
Test Bank
COMPLETION
1. Medical Assistants Play A Vital Role In The Healthcare Team And Are Expected To
Display Such As Dependability, Respectful Patient Care, Empathy, Initiative,
Positive Attitude, And Teamwork.
ANS:
Professional Behaviors
Professional Behaviors Are Actions That Identify The Medical Assistant As A Member Of
The Healthcare Profession.
PTS: 1
2. Learning Styles Are Determined By Your Individual Method Of , Or
Examining, New Material And The Way You Process It Or Make It Your Own.
ANS:
Perceiving
Perceiving Is The Method Individuals Use To Examine Information And Recognize It
As Real. PTS: 1
3. Can Evaluate Conflicting Information And Make A Decision To Act
Based On Their Knowledge And Willingness To Be Open Minded About All
Possibilities.
ANS:
Critical Thinkers
Critical Thinking Involves Considering All Aspects Of A Situation When Making Decisions
Or Before Taking Action.
PTS: 1
REF: Affect: I. 1. Apply Critical Thinking Skills In Performing Patient Assessment
And Care
4. Learning Are The Ways That You Like To Learn And That Have Proven
Successful In The Past.
ANS:
Preferences
Learning Preferences Determine Individual Learning Methods.
, Test Bank 1-3
PTS: 1
5. Problem Solving And Management Techniques Are Keys To Your Success.
ANS:
Conflict
Conflict Management Involves Attempting To Resolve An Issue In A Private Place,
Clearly Stating Your Feelings About The Situation, And Working Together To Reach A
Solution.
PTS: 1
6. The First Step To Reaching A Solution To A Problem Or Conflict Is To Identify The
.
ANS:
Problem
Central
Issue
The Cause Of The Conflict Must Be Identified Before Solutions Can Be
Researched. PTS: 1
7. Methods For Determining Possible Solutions To A Conflict Are To Brainstorm Or To Make
A(N)
List.
ANS:
Pros And Cons
Developing A Pros And Cons List Helps The Individual Identify Possible
Solutions. PTS: 1
8. Once You Have Decided On A Solution To The Problem, It Is Essential To The
Outcomes Of Your Solution And Decide Whether It Solved The Problem Or Whether
Another Approach Should Be Tried.
ANS:
Evaluate
Evaluating The Outcome Of The Attempted Solution Helps Determine Whether It Is
The Correct One Or Whether An Alternate Solution Should Be Tried.
PTS: 1
9. Allows You To Express Your Thoughts And Feelings Honestly And
Enables You To Stand Up For Yourself In A Reasonable And Rational Manner Without
An Emotional Scene.
, Test Bank 1-4
ANS:
Assertive Communication
Assertive Communication Enables Us To Be Honest And Direct With Others While At
The Same Time Being Emotionally Honest With Ourselves. The Goal Of Assertive
Behavior Is To Treat Others With Respect While Acknowledging Our Own Feelings
About The Problem.
PTS: 1
REF: Cog: IV. 15. Discuss The Role Of Assertiveness In Effective
Professional Communication
10. Creating A(N) Can Be An Effective Way To Represent The Main Idea Of
The Topic And Its Important Details With A Figure Or Picture.
ANS:
Mind Map
Mind Maps Help Learners Organize And Visualize More Complex
Material. PTS: 1
MATCHING
Match Each Term With The Correct Definition.
a. Learning Style E. Empathy
b. Reflection F. Perceiving
c. Professional Behaviors G. Critical Thinking
d. Processing
1. The Constant Practice Of Considering All Aspects Of A Situation In Deciding What To
Believe Or What To Do
2. Those Actions That Identify The Medical Assistant As A Member Of A Healthcare
Profession, Including Dependability, Respectful Patient Care, Initiative, Positive
Attitude, And Teamwork
3. The Way An Individual Looks At Information And Sees It As Real
4. The Way An Individual Perceives And Processes Information To Learn New Material
5. The Way Individuals Internalize New Information And Make It Their Own
6. The Process Of Considering New Information And Internalizing It To Create New
Ways Of Examining Information
7. Sensitivity To The Individual Needs And Reactions Of Patients
1. ANS: G PTS: 1
REF: Affect: I. 1. Apply Critical Thinking Skills In Performing Patient Assessment
And Care | Affect: IV. 1. Demonstrate Empathy In Communicating With Patients,
Family And Staff
2. ANS: C PTS: 1
3. ANS: F PTS: 1
4. ANS: A PTS: 1
