CSA NCSO Exam Prep with Complete Questions
and Answers graded A+ 2025
(CSA) What type of system is a complete system that maintains high standards throughout every
part of a company's organization? - Answer- Health and Safety Management System HSMS
(CSA) What are the three factors of Due Diligence? - Answer- Forseeability
Preventability
Control
(CSA) What type of losses are cost associated with loss-type incidents? - Answer- Absolute
Losses.
(WIB) State the action employers must take if there is a reportable incident? - Answer- Report
the time, and nature of incident to OH&S.
Carry out an investigation.
Prepare a report with the circumstances and any corrective actions.
Ensure a copy of the report is available to an OH&S officer on demand.
Provide copy of report OH&S, JWSHSC or HSR. If there is no JWSHSC or HSC then the
workers.
Include JWSHSC or HSC in investigation.
Retain reports at least 2 years.
Do not disturb the scene unless to attend to the injured or killed/prevent further injury.
(WIB) State the main reason why companies should conduct investigations? - Answer- Prevent
further incidents.
(WIB) Identify the significance of incident pyramids? - Answer- They show a summary of a
company's incident data.
,(WIB) State two questions that should be answered by an investigation policy and procedure? -
Answer- What type of incidents will be investigated.
Who will be involved in doing investigations.
(WIB) List the four steps in the SIP (simplified investigation process) in the correct order? -
Answer- Secure the scene.
Collect the evidence.
Analyze the causes.
Write the report.
(WHMIS) What are the 2 types of hazard classes? - Answer- Physical
Health
(WHMIS) Which health hazard pictogram represent Acute toxicity/can cause death or toxicity
with short exposure? - Answer- Skull & Crossbones
(WHMIS) What are the two signal words in WHMIS 2015? - Answer- Danger
Warning
(WIB) Identify at least five actions an investigator should take once they have arrived on scene?
- Answer- Protect themselves.
Identify all existing/potential hazards.
Begin logging events and their actions.
Freeze the scene.
Account for all workers in the area.
Ensure all injured worker receive care.
Control access to the scene.
Begin assessing the scene.
Begin protecting evidence.
Begin identifying witnesses.
,(WIB) Describe two differences between Losses and Incidents? - Answer- Losses = Occur after
incidents & Result when harm and/or damage occurs.
Incidents = Occurs before the loss & Results from energy transfers.
(WIB) What are the two components of step 1 "Secure the Scene" with the SIP (Simplified
Investigation Process)? - Answer- Identify the Losses.
Classify the Incident.
(WIB) List the four types of evidence from most time-sensitive to least time-sensitive? - Answer-
Position (most time-sensitive).
People
Parts
Paper (least time-sensitive).
(WIB) State at least five initial questions an investigator needs to answer? - Answer- What was
going on prior to the incident?
What tasks were being done before the incident?
Who was involved?
What hazard controls were in place?
What equipment and tools were being used?
What was each person doing prior to the incident?
How did workers respond?
Where was each person located prior to incident?
What happened once the incident started?
What were the events leading up to the incident?
Where did workers go after the incident?
What was out of the ordinary?
, What did workers think was the cause and why?
(WIB) State at least five best practices when conducting an interview? - Answer- Get initial
statements as soon as possible.
Meet with workers individually in a comfortable location.
Put workers at ease by being courteous and considerate.
Ask workers how they are feeling.
Explain the purpose of the investigation.
Use-open ended questions and try not to interrupt.
Let workers talk freely and listen carefully.
Ask questions at the right time to keep the investigation moving forward.
Take written notes and record exact words used by workers.
Focus specifically on what workers directly experienced.
Use pictures and diagrams to assist in the interview.
Provide feedback so witnesses know you understand what they said.
Get workers to sign their statements and provide them a copy.
(WIB) Identify the different types of incident causes for Direct and Basic causes? - Answer-
Direct = Substandard Practices & Conditions Practices.
Basic = Personal Factors & Job/System Factors.
(WIB) Identify the (8) recommended sections of an investigation report? - Answer- Incident
Type.
Basic Incident Identifiers.
Details on all injured workers.
Witness Names.
Description of the incident.
Identification of the direct, basic, and root causes.
and Answers graded A+ 2025
(CSA) What type of system is a complete system that maintains high standards throughout every
part of a company's organization? - Answer- Health and Safety Management System HSMS
(CSA) What are the three factors of Due Diligence? - Answer- Forseeability
Preventability
Control
(CSA) What type of losses are cost associated with loss-type incidents? - Answer- Absolute
Losses.
(WIB) State the action employers must take if there is a reportable incident? - Answer- Report
the time, and nature of incident to OH&S.
Carry out an investigation.
Prepare a report with the circumstances and any corrective actions.
Ensure a copy of the report is available to an OH&S officer on demand.
Provide copy of report OH&S, JWSHSC or HSR. If there is no JWSHSC or HSC then the
workers.
Include JWSHSC or HSC in investigation.
Retain reports at least 2 years.
Do not disturb the scene unless to attend to the injured or killed/prevent further injury.
(WIB) State the main reason why companies should conduct investigations? - Answer- Prevent
further incidents.
(WIB) Identify the significance of incident pyramids? - Answer- They show a summary of a
company's incident data.
,(WIB) State two questions that should be answered by an investigation policy and procedure? -
Answer- What type of incidents will be investigated.
Who will be involved in doing investigations.
(WIB) List the four steps in the SIP (simplified investigation process) in the correct order? -
Answer- Secure the scene.
Collect the evidence.
Analyze the causes.
Write the report.
(WHMIS) What are the 2 types of hazard classes? - Answer- Physical
Health
(WHMIS) Which health hazard pictogram represent Acute toxicity/can cause death or toxicity
with short exposure? - Answer- Skull & Crossbones
(WHMIS) What are the two signal words in WHMIS 2015? - Answer- Danger
Warning
(WIB) Identify at least five actions an investigator should take once they have arrived on scene?
- Answer- Protect themselves.
Identify all existing/potential hazards.
Begin logging events and their actions.
Freeze the scene.
Account for all workers in the area.
Ensure all injured worker receive care.
Control access to the scene.
Begin assessing the scene.
Begin protecting evidence.
Begin identifying witnesses.
,(WIB) Describe two differences between Losses and Incidents? - Answer- Losses = Occur after
incidents & Result when harm and/or damage occurs.
Incidents = Occurs before the loss & Results from energy transfers.
(WIB) What are the two components of step 1 "Secure the Scene" with the SIP (Simplified
Investigation Process)? - Answer- Identify the Losses.
Classify the Incident.
(WIB) List the four types of evidence from most time-sensitive to least time-sensitive? - Answer-
Position (most time-sensitive).
People
Parts
Paper (least time-sensitive).
(WIB) State at least five initial questions an investigator needs to answer? - Answer- What was
going on prior to the incident?
What tasks were being done before the incident?
Who was involved?
What hazard controls were in place?
What equipment and tools were being used?
What was each person doing prior to the incident?
How did workers respond?
Where was each person located prior to incident?
What happened once the incident started?
What were the events leading up to the incident?
Where did workers go after the incident?
What was out of the ordinary?
, What did workers think was the cause and why?
(WIB) State at least five best practices when conducting an interview? - Answer- Get initial
statements as soon as possible.
Meet with workers individually in a comfortable location.
Put workers at ease by being courteous and considerate.
Ask workers how they are feeling.
Explain the purpose of the investigation.
Use-open ended questions and try not to interrupt.
Let workers talk freely and listen carefully.
Ask questions at the right time to keep the investigation moving forward.
Take written notes and record exact words used by workers.
Focus specifically on what workers directly experienced.
Use pictures and diagrams to assist in the interview.
Provide feedback so witnesses know you understand what they said.
Get workers to sign their statements and provide them a copy.
(WIB) Identify the different types of incident causes for Direct and Basic causes? - Answer-
Direct = Substandard Practices & Conditions Practices.
Basic = Personal Factors & Job/System Factors.
(WIB) Identify the (8) recommended sections of an investigation report? - Answer- Incident
Type.
Basic Incident Identifiers.
Details on all injured workers.
Witness Names.
Description of the incident.
Identification of the direct, basic, and root causes.
