TEST BANK for Operations Management,14th Edition by William J Stevenson All Chapters 1 – 19,Complete

TEST BANK
Operations Management,14th Edition
by William J Stevenson
All Chapters 1 – 19,Complete

,TableYofYContents
ChapterY01YIntroductionYtoYOperationsYManagementYCh
apterY02YCompetitiveness,YStrategy,YandYProductivityYC
hapterY03YForecasting
ChapterY04YProductYandYServiceYDesig
nYChapterY04SYReliability
ChapterY05YStrategicYCapacityYPlanningYforYProductsYandYService
sYChapterY05SYDecisionYTheory
ChapterY06YProcessYSelectionYandYFacilityYLayou
tYChapterY07YWorkYDesignYandYMeasurementYCh
apterY07SYLearningYCurves
ChapterY08YLocationYPlanningYandYAnalysis
ChapterY08SYTheYTransportationYModelYCh
Y


apterY09YManagementY ofYQualityYChapterY
10YQualityYControl
ChapterY10SYAcceptanceYSampling
ChapterY11YAggregateYPlanningYandYMasterYScheduling
ChapterY12YMRPYandYERP
Y


ChapterY13YInventoryYManagementY
ChapterY14YJITYandYLeanYOperation
sYChapterY14SYMaintenance
ChapterY15YSupplyYChainYManagemen
tYChapterY16YScheduling
ChapterY17YProjectYManagement

,ChapterY18YManagementYofYWaitingYLinesY
ChapterY19YLinearYProgramming




Chapter 01 Introduction to Operations Management
Y Y Y Y Y




Student:


1. OperationsYmanagersYareYresponsibleYforYassessingYconsumerYwantsYandYneedsYandYsellingY
andYpromotingYtheYorganization'sYgoodsYorYservices.
True False



2. Often,YtheYcollectiveYsuccessYorYfailureYofYcompanies'YoperationsYfunctionsYwillYimpactY
theYabilityYofYaYnationYtoYcompeteYwithYotherYnations.
True False



3. CompaniesYareYeitherYproducingYgoodsYorYdeliveringYservices.YThisYmeansYthatYonlyYoneYofYt
heYtwoYtypesYofYoperationsYmanagementYstrategiesYareYused.
True False



4. Operations,Ymarketing,YandYfinanceYfunctionYindependentlyYofYeachYotherYinYmo
stYorganizations.
True False



5. TheYgreaterYtheYdegreeYofYcustomerYinvolvement,YtheYmoreYchallengingYtheYdesignYa
ndYmanagementYofYoperations.
True False

, 6. GoodsYproducingYorganizationsYareYnotYinvolvedYinYserviceYactivities
.YTrue False



7. ServiceYoperationsYrequireYadditionalYinventoryYbecauseYofYtheYunpredictabilityYofYconsum
erYdemand.
True False



8. TheYvalueYofYoutputsYisYmeasuredYbyYtheYpricesYcustomersYareYwillingYtoYpayYforYgoodsY
orYservices.
True False



9. TheYuseYofYmodelsYwillYguaranteeYtheYbestYpossibleYdecisio
ns.YTrue False



10. PeopleYwhoYworkYinYtheYfieldYofYoperationsYshouldYhaveYskillsYthatYincludeYbothYknowledg
eYandYpeopleYskills.
True False



11. AssemblyYlinesYachievedYproductivityYbutYatYtheYexpenseYofYstandardYofYlivin
g.YTrue False



12. TheYoperationsYmanagerYhasYprimaryYresponsibilityYforYmakingYoperationsYsystemYdesig
nYdecisions,YsuchYasYsystemYcapacityYandYlocationYofYfacilities.
True False


True False