Questions and CORRECT Answers
Paradigm - CORRECT ANSWER - a model; an example
Theory X - CORRECT ANSWER - assumes that workers are basically lazy, error-prone,
and extrinsically motivated by money and, thus, should be directed from above.
Organizational Behavior Approach - CORRECT ANSWER - Employees are complex, and
theoretical understanding supported by research is needed before applications are made to
manage employees
One-eighth Situation - CORRECT ANSWER - Only 1/8 of organizations buy into
importance and value of human resources, incorporate high performance work practices, and
stick with these practices
knowing-doing gap - CORRECT ANSWER - the gap between what people know and what
they actually do
evidence-based management - CORRECT ANSWER - Using hard facts and empirical
evidence to make decisions
Hawthorne studies - CORRECT ANSWER - A series of studies during the 1920s and
1930s that provided new insights into individual and group behavior
Hawthorne effect - CORRECT ANSWER - productivity increases when workers are given
special attention and were enjoying a novel, interesting experienced
meta-analysis - CORRECT ANSWER - A research technique that combines the statistical
results of many studies of the same question, yielding an estimate of the size and consistency of a
variable's effects.