ACTUAL Questions and CORRECT
Answers
motivation - CORRECT ANSWER - a need or desire that energizes and directs behavior
what does motivation explain - CORRECT ANSWER - what you do, how hard you do it,
and how long you do it
current corporate buzz word for motivation - CORRECT ANSWER - engagement
engaged employees - CORRECT ANSWER - those who invest in themselves in their job
and bring a lot of energy to their work
Motivations theories - CORRECT ANSWER - expectancy, goal setting, equity, and
psychological empowerment
expectancy theory explains - CORRECT ANSWER - cognitive process that employees go
through to make choice among different voluntary responses
Expectancy theory suggests that choices about behavior depends on - CORRECT
ANSWER - effort will result in performance (expectancy), performance will results in
outcomes (instrumentality), and outcomes will be valuable (valence)
good example of expectancy theory - CORRECT ANSWER - student's motivation in a
course
expectancy - CORRECT ANSWER - the belief that exerting a high level of effort will
result in the successful performance of some task
, What is expectancy shaped by - CORRECT ANSWER - self-efficacy
self-efficacy - CORRECT ANSWER - belief that a person has the capabilities needed to
execute the behaviors required for task success
Self-efficacy depends on - CORRECT ANSWER - analysis of the task and one's own
resources
How can self-efficacy be enhanced - CORRECT ANSWER - past accomplishments,
vicarious experience, verbal persuasion, and emotional cues
Instrumentality - CORRECT ANSWER - belief that successful performance will result in
certain outcomes
Reasons instrumentality can be hindered - CORRECT ANSWER - inadequate budget to
provide outcomes, use of policies that reward things besides performance (attendance of
seniority), and time delays in rewarding good performance
Valence - CORRECT ANSWER - anticipated value of the outcomes associated with
performance
Valences are influenced by - CORRECT ANSWER - the specific needs of the employee
What outcomes are linked to extrinsic motivation - CORRECT ANSWER - pay, bonus,
promotions
What outcomes are linked to intrinsic motivation - CORRECT ANSWER - enjoyment,
interestingness, and accomplishment
What type of incentives has a stronger impact on motivation that other sorts of outcomes -
CORRECT ANSWER - financial