Questions and CORRECT Answers
Human Resources - CORRECT ANSWER - major challenge in an organization
human capital - CORRECT ANSWER - what you know - education, experience, skills
social capital - CORRECT ANSWER - who you know - networks, connections, friends
positive psychological capital - CORRECT ANSWER - who you are in terms of
confidence, hope, optimism, resiliency, and who you become
firms in 1995 and 2005 did what? - CORRECT ANSWER - prominent initiatives were
restructuring (downsizing), cost reduction programs, globalizing supply chains, creating shared
services and Lean Six Sigma (almost perfect) quality programs
What is Gallup World Poll? - CORRECT ANSWER - a representative sample of the
population of over 100 countries
paradigm comes from the Greek paradeigma - CORRECT ANSWER - which translates as
"model, pattern, or example
paradigm is now used to mean what? - CORRECT ANSWER - a broad model, a
framework, a way of thinking, or a scheme to understand reality
in the words of popular futurist, Joel Barker what does paradigm establish? - CORRECT
ANSWER - written or unwritten rules, defines the boundaries, and tells one how to write
behave within the boundaries to be successful
, James Brian Quinn offers the "intelligent paradigm" which has what type of organization? -
CORRECT ANSWER - "the organization of enterprises and effective strategies will
depend more on development and deployment of intellectual resources than on the management
of physical assets.
paradigm effect - CORRECT ANSWER - a situation arises in which those in the existing
paradigm may not even see the changes that are occurring, let alone reason and draw logical
inferences and perceptions about the changes
management has what 3 major dimensions - CORRECT ANSWER - technical, conceptual,
and human
Douglas McGregor's theory x is about what? - CORRECT ANSWER - give people
incentives and moral will boost
about 1/8th of the real word organization do what according to Jeff Pfeffer - CORRECT
ANSWER - buy into the important that people are the advantage to a company
five sources to prevent implementation and sustainability - CORRECT ANSWER - hollow
talk, debilitating fear, destructive internal competiton, poorly designed and complex
measurement system , and mindless reliance on precedent
what is evidence based management - CORRECT ANSWER - a business that gets it done
instead of just talking about it
what was Kurt Lewin's theory? - CORRECT ANSWER - no action without research, no
research without action
Hawthorne effect - CORRECT ANSWER - the tendency for people to behave differently
when they know they are being studied
- CORRECT ANSWER -