MBA 704- Chapter 13 & 14 Questions
and Answers 100% Pass
Warren Bennis - ✔✔-"effective leadership cannot exist without the full inclusion, initiatives and the
cooperation of employees;" one cannot be a great leader without great followers
Barry Posner - ✔✔-"leaders need to be human"
Difference between leaders & managers - ✔✔Leaders conquer the context-the volatile, turbulent,
ambiguous surroundings that sometimes seem to conspire against us and will surely suffocate us if we let
them-while managers surrender to it"
Authentic Leaders - ✔✔-Luthans & Colleagues: "to know oneself, to be consistent with oneself, and to
have positive and strength-based orientations toward one's development and the development of others."
-Bill George: "bring people together around a shared mission and values and empower them to lead in
order to serve their customers while creating value for all their stakeholders."
Iowa Leadership Studies - ✔✔-Late 1930s by Ronald Lippitt & Ralph K. White under general direction of
Kurt Lwin at University of Iowa
-Three different styles of leadership: authoritarian (strict/no participation) , democratic (encouraged
group collaboration) , laissez-faire (complete freedom)
-Experiments were designed to examine patterns in aggressive behavior and productive behavior of the
group based on the leadership style
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-Conclusion: different styles of leadership can produce different, complex reactions from the same or
similar groups
Ohio State Leadership Studies - ✔✔-Two dimensions of leadership:
1. Consideration= recognition of individual needs and relationships
2. Initiating structure= task or goal orientation
--Studies show only how leaders carry out their leadership function
-Two-dimensional approach lessened the gap between the strict task orientation of the scientific
management movement and the human relations emphasis
-Multilevel leadership: person, dyad, group, and collective/community
Early Michigan Leadership Studies - ✔✔-Conduced around same time as the Ohio State studies
-Results: Supervisors of high-producing section were more general rather than close in their supervisory
styles and be employee-centered; whereas, supervisors in low-producing sections were close, production-
centered.
-Employee satisfaction is NOT directly related to productivity, the type of supervision was key to
performance.
**General, employee-centered supervisor= standard-bearer for the traditional human relations approach
to leadership
Great person theory of leadership - ✔✔-Some individuals are born with certain traits that allow them to
emerge out of any situation or period of history to become leaders
-Avolio & Luthans: leadership is affect by BOTH nature (genetics) and nurture (development)
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Trait theory of Leadership - ✔✔-Identifying the personality traits of the leader
-Biggest problems facing managers: they think they know what the qualities of a successful leader; yet
almost any adjective can be used to describe a successful leader
-"Big Five" personality traits led to strong empirical support for the leader trait perspective
Situational approach - ✔✔-Initially called "Zeitgeist;" German for "spirit of the time"
-The leader is viewed as a product of the time and the situation; the person with the particular qualities or
traits that a situation requires will emerge as a leader
-Serves as the basis for situational/"contingency"/contextual theories of leadership
Traits to States and Skills Development - ✔✔-Positive Organizational Behavior (POB) aids in
understanding and developing leadership
--Optimism, hope, resiliency, emotional intelligence, and especially self-efficacy are related to effective
leaders
-Skill development: Yukl- creativity, organization, persuasiveness, diplomacy and tactfulness, knowledge
of the task, and the ability to speak well.
-Study of leader "competencies"
1. Drive
2. Leadership motivation
3. Integrity
4. Self-confidence
5. Intelligence
6. Knowledge of the business
Author. Katelyn Whitman, ©2025 All Rights Reserved.