Questions and CORRECT Answers
The technician's role in the Quality Assurance includes: (select all that apply)
□ Completing the accuracy scan at Production
□ Using the appropriate shelf dividers to identify high-risk medications
□ Validating the customer's address prior to ringing up prescriptions at Drive-Thru and
Pick-Up
□ Informing customers that the medication they are taking is high risk - CORRECT
ANSWER - ■ Completing the accuracy scan at Production
■ Using the appropriate shelf dividers to identify high-risk medications
■ Validating the customer's address prior to ringing up prescriptions at Drive-Thru and
Pick-Up
□ Informing customers that the medication they are taking is high risk
1. The customer receipt portion of the prescription label includes the following information:
(select all that apply)
□ Third party information (if applicable)
□ Medication name
□ Promised date and time, and number of prescriptions in the order
□ Patient information (name, address, DOB) - CORRECT ANSWER - ■ Third party
information (if applicable)
■ Medication name
■ Promised date and time, and number of prescriptions in the order
■ Patient information (name, address, DOB)
As part of the pre-quality assurance check, the employee stationed at Production should match
the NDC on the medication to the NDC on the prescription label
O True
,O False - CORRECT ANSWER - True
Amoxicillin suspensions can be reconstituted by anyone in the pharmacy
O True
O False - CORRECT ANSWER - False
Which of the following medication types are taken by mouth?
O Otic preparations
O Elixirs
O Suppositories
O Ophthalmic preparations - CORRECT ANSWER - Elixirs
The prescriber is required to provide all of the following on a prescription EXCEPT:
O Directions for use
O Patient's name
O Medication name
O All of the above are required - CORRECT ANSWER - All of the above are required
A prescription calls for 180ml of Promethazine with Codeine. How many oz will be dispensed?
O 3 oz
O 9oz
O 6oz
O 4oz - CORRECT ANSWER - 6oz
When processing prescriptions in the pharmacy computer system it is important to validate that
prescriptions are being filled for the correct patient by verifying his/her address and date of
birth
O True
, O False - CORRECT ANSWER - True
Insulin must be stored in
O Large item area
O Refrigerator
O Over-the-counter section
O Secured safe - CORRECT ANSWER - Refrigerator
As an important security measure, the following are the only individual who should have access
to the pharmacy department unaccompanied
O Pharmacy technicians
O Store managers
O Pharmacists
O Loss prevention managers - CORRECT ANSWER - Pharmacists
When working at the Prescription Pick-Up station it is important to: (select all that apply)
□ Log off your register if you leave the station
□ Make sure your register drawer is closed at all times (unless conducting a cash transaction with
a customer)
□ Wear your clean, white pharmacy lab coat, with a name badge, at all times
□ Call for assistance is there are three or more people in line, or you need help with a transaction
- CORRECT ANSWER - ■ Log off your register if you leave the station
■ Make sure your register drawer is closed at all times (unless conducting a cash transaction with
a customer)
■ Wear your clean, white pharmacy lab coat, with a name badge, at all times
■ Call for assistance is there are three or more people in line, or you need help with a transaction
11. The store manager can enter the pharmacy to retrieve a person's prescription when an
emergency occurs after hours