HFT 1000 TEST QUESTIONS WITH
100% CORRECT ANSWERS
who manages table games? - Answer--dealers: keeps games going smoothly
-floor person: each 2-4 tables, looks for irregularities, deals with customer conflicts
-pit manager: most senior gaming supervisor, the "pit" encompasses several "floor
people" and their respective dealers
what does the casino manager deal with? - Answer--status reports
-radical changes in operations
-suspicions of misconduct
-personnel
-long term planning
who manages slots? - Answer--slot attendants: supervise an assigned area, cater to
customer needs
-slot shift managers: oversee slot personnel, verify major slot payoffs, sign major
jackpot slips
-slot manager: slot operations, works on promotional programs
what are "comps"? - Answer-free items players can receive as bonuses for playing at
the casino; more play=more comps
who are low rollers? - Answer--people who play the nickel, dime and quarter slots
-bus programs accommodate low rollers
-each person will leave approx $40-$5 of their own money at the casino
who are medium rollers? - Answer--previously casinos ignored this player because
there were too many
-now the casino immediately puts personal info into the computer and hands back a
player's club card, then their personal file keeps track of the play
who are high rollers? - Answer--people who gamble large amounts of money at the
tables
-to expedite the "high roller's" requests the casino employs a "host" who takes care of
every need the high roller thinks of
-everything is "comped"
what are the perks of being a high roller? - Answer--managers and marketing people
guarantee each person will be treated to the level of their spending habits
100% CORRECT ANSWERS
who manages table games? - Answer--dealers: keeps games going smoothly
-floor person: each 2-4 tables, looks for irregularities, deals with customer conflicts
-pit manager: most senior gaming supervisor, the "pit" encompasses several "floor
people" and their respective dealers
what does the casino manager deal with? - Answer--status reports
-radical changes in operations
-suspicions of misconduct
-personnel
-long term planning
who manages slots? - Answer--slot attendants: supervise an assigned area, cater to
customer needs
-slot shift managers: oversee slot personnel, verify major slot payoffs, sign major
jackpot slips
-slot manager: slot operations, works on promotional programs
what are "comps"? - Answer-free items players can receive as bonuses for playing at
the casino; more play=more comps
who are low rollers? - Answer--people who play the nickel, dime and quarter slots
-bus programs accommodate low rollers
-each person will leave approx $40-$5 of their own money at the casino
who are medium rollers? - Answer--previously casinos ignored this player because
there were too many
-now the casino immediately puts personal info into the computer and hands back a
player's club card, then their personal file keeps track of the play
who are high rollers? - Answer--people who gamble large amounts of money at the
tables
-to expedite the "high roller's" requests the casino employs a "host" who takes care of
every need the high roller thinks of
-everything is "comped"
what are the perks of being a high roller? - Answer--managers and marketing people
guarantee each person will be treated to the level of their spending habits
