Change Management Exam Questions with Verified Answers Latest Update 2024 (Rated A+)

Change Management Exam Questions with Verified Answers Latest Update 2024 (Rated A+) Email Initiative - Answers Send a brief email to everyone on the top management team explaining your ideas on why an EIS makes sense for them. 8 step change management process - Answers Once an organisation has made the decision to transform, it is up to the HR manager to ensure staff do not feel intimidated. They do this by careful planning and by using this process. Memo Initiative - Answers Write and send to any five of the top managers a brief memo on how some of the specific features of the EIS will improve transparency of information flows in the company. individuals, workteams and the business itself. - Answers For change to be effective, any approaches adopted must consider three factors Management training Initiative - Answers For five members of the top management team, organise a week long residential training programme at a nearby business school on the potential benefits of an EIS and how to actually use such a system. step 1 of 8 step change management process - Answers This is the most critical step, and requires the most time and energy. Staff need to believe that change is necessary and while 'scaremongering' isn't helpful, honest dialogue and open discussions about potential threats - as well as opportunities for growing the business - can help motivate an urgent need for change. Questionnaire Initiative - Answers Write and distribute to all the top managers a survey aimed at assessing their current level of interest in becoming regular EIS users. step 7 of 8 step change management process - Answers Build on the change A quick win is not enough evidence to claim success - management must continue to set goals and build on the change over a longer period of time, analysing what is working well and what can be improved. Directors meeting Initiative - Answers Organise a special interdepartmental meeting in the main conference room with all the five directors and the CEO to share and discuss thoughts and plans for the EIS project. step 3 of 8 step change management process - Answers Create a vision for change A vision statement must be clear, succinct and easily understood by staff. It is built on the reasons for change and the future of the organisation. Coalition team members must know their 'vision speech', which should take only a few minutes to say. Workshop Initiative - Answers Help one of the top managers to organise and lead a demonstration and discussion session on EIS for all the top managers interested in the topic. step 2 of 8 step change management process - Answers Form a powerful coalition The employers leading change should be drawn from different departments and levels across the organisation, where seniority is not the determining factor for all team positions. Once selected, team building is critical as this coalition must be committed to spreading the same message and building momentum around the need for change. Face-to-face meeting Initiative - Answers Fix a meeting with one of the top managers in order to persuade him/her that the EIS would make sense to implement. step 5 of 8 step change management process - Answers Remove obstacles Identifying structures and processes that are blocking change, as well as staff members who are resisting change, helps management address obstacles. Some organisations will choose to outsource this step to specialist change leaders with expertise in delivering change (which includes taking appropriate action to remove any barriers to change). Covert lobbying Initiative - Answers Without the formal approval of the Directors concerned, suggest to a group of selected Managers that they meet the CEO to promote the implementation of the EIS. Redundancy - Answers Voluntary or forced, this option occurs when an organisation no longer requires a person to perform the duties attached to a particular position, or the duties can be allocated to other employees Coffee break Initiative - Answers Spend some time at the company bar in order to see which groups of top managers meet regularly for a coffee. Transition to new, same-level position - Answers An option for employees when they are being impacted by change where they receive the same seniority/pay level already held by employees, but the position title and duties will change. Personal Profile Initiative - Answers Build a personal profile on any five members of the top management team by talking informally with your network at EuroComm HQ. (2 days) NOTE - Each person's profile includes a qualitative description of the individual and an indication of how difficult it will be to move that individual through the four change phases. step 6 of 8 step change management process - Answers Create short-term wins Without sharing some early successes during this process, change leaders run the risk of critics hurting progress. Setting and achieving short-term goals and targets, therefore, is critical. As further motivation, staff who help in these successes may be rewarded by the organisation.