Marketing Management
4th Edition by Mark Johnston Greg Marshall
all chapters 1-14
VersionY1 1
,TABLE OF CONTENT
Y Y
PartYOne:YDiscoverYMarketingYManagementY
CHAPTERY1:YMarketingYinYToday’sYBusinessYMilieuY
CHAPTERY2:YMarketingYFoundations:YGlobal,YEthical,YSustainableY
CHAPTERY3:YElementsYofYMarketingYStrategy,YPlanning,YandYCompetitionY
PartYTwo:YUseYInformationYtoYDriveYMarketingYDecisionsY
CHAPTERY4:YMarketYResearchYEssentialsY
CHAPTERY5:YCRM,YBigYData,YandYMarketingYAnalyticsY
CHAPTERY6:YUnderstandYConsumerYandYBusinessYMarketsY
CHAPTERY7:YSegmentation,YTargetYMarketing,YandYPositioningY
PartYThree:YDevelopYtheYValueYOffering—TheYProductYExperienceY
CHAPTERY8:YProductYStrategyYandYNewYProductYDevelopmentY
CHAPTERY9:YBuildYtheYBrandY
CHAPTERY10:YServiceYasYtheYCoreYOfferingY
PartYFour:YPriceYandYDeliverYtheYValueYOfferingY
CHAPTERY11:YManageYPricingYDecisionsY
CHAPTERY12:YManageYMarketingYChannels,YLogistics,YandYSupplyYChainY
PartYFive:YCommunicateYtheYValueYOfferingY
CHAPTERY13:YPromotionYEssentials:YDigitalYandYSocialYMediaYMarketingY
CHAPTERY14:YPromotionYEssentials:YLegacyYApproachesYandYPersonalYSellingY
VersionY1 2
,ChapterY1
StudentYname:_Y
TRUE/FALSEY-YWriteY'T'YifYtheYstatementYisYtrueYandY'F'YifYtheYstatementYisYfalse.
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YManagementYDefined
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2) MarketingYisYrelevantYonlyYtoYpeopleYinYtheYorganizationYwhoYworkYdirectlyYinYtheYmarketingYdepartme
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2)YYYYY
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YManagementYDefined
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3)YYYYY
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4) PeterYDruckerYstatedYthatYsinceYitYisYtheYcustomerYwhoYdefinesYvalue,YtheYbusinessYenterpriseYhasYo
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4)YYYYY
⊚Y true
⊚Y false
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DifficultyY:Y 1YEasy
TopicY:YTheYConceptYofYCustomerY Value
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02YDefineYwhatYmarketingYandYmarketingYmanagementYreallyYareYandYhowYtheyYconYGradableY:Yautomatic
SourceY:YChapterY01YTestY BankY>YTFYQu.Y04YPeterY DruckerY statedYthatYsinceYitYisYtheYcu...
5) SustainabilityYrefersYtoYbusinessYpracticesYthatYprolongYtheYlifeYcycleYofYaYproduct.
5)YYYYY
⊚Y true
⊚Y false
QuestionYDetails
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