Instructions:
Use this worksheet to categorize the characteristics of the Hackensack Alliance ACO innovation as being disruptive, sustainin g, and
both disruptive and sustaining. Use the resources, including the Hackensack case study, in this assignment to complete the chart.
Please include examples in each of the columns below.
Disruptive Innovation Disruptive and Sustaining Innovation Sustaining Innovation
• There is potential for • As stated in each column, there are • The initiation of the 4G tablets in
disruptive innovation in the characteristics of both types of the Hackensack Alliance ACO
broader adoption of the 4G innovation. The 4G tablets and article contained many sustaining
tablet strategy of care. telemedicine is not a new technology or Innovation qualities. For starters,
Suppose these devices can strategy. I work for Veterans Affairs, and tablets are not a new monitoring
lead to more people we use this technology and have very method in the healthcare
receiving care through these robust telemedicine programs for our industry. However, they build on
4G tablets (amongst the veterans who cannot leave home or live existing telemedicine and remote
other Bluetooth items for in rural areas. If this approach proves care monitoring technologies. This
anthropometric data), sustainable and continues to be adopted system the ACO created is
allowing more people to by healthcare organizations to reduce improving the ability and
receive care inside their admission rates; we could be entering a availability of healthcare
homes while reducing new era in healthcare, marking it as a providers to manage chronic care
hospital readmissions. In that disruptive innovation. As previously patients at home (Hackensack
case, it could challenge the stated, this is not a new idea; however, it Alliance Accountable Care
traditional hospital- enhances those telemedicine programs Organization, 2014). This
centered/outpatient-centered already out there by increasing the enhanced idea and
models of care. In this availability of the healthcare staff and implementation extend existing
circumstance, this could real-time monitoring, thus marking it as a care strategies by allotting more
become a disruptive sustainable innovation (Hackensack frequent and real-time
innovation over time. I agree Alliance Accountable Care Organization, communication between patients
with Jason Hwang that by 2014). and their providers and nurses
empowering patients with without leaving the safety and
these technologies, the comfort of their homes. To finalize
program is investing in an my opinion on the sustaining
earlier unused, underutilized, innovation characteristics, this
or disregarded resource in strategy of 4G tablets was not
healthcare delivery today new to the market. However, it
(Christensen, 2009). enhanced the efficiency of care
and successfully reduced
readmissions while reducing costs
and improving outcomes
(Hackensack Alliance Accountable