GMS 200 – Midterm questions with
complete solutions
Ethics - correct answer ✔✔code of moral principles that set standards of conduct of what is good and
right
Organizations as open system - correct answer ✔✔composed or interrelated parts that function
together
Line Manager - correct answer ✔✔Responsible for work activities that directly affect organization's
outputs
Staff Manager - correct answer ✔✔have technical expertise to advise/ support line workers
Functional Manager - correct answer ✔✔responsible for a single area of activity
General Managers - correct answer ✔✔responsible for activities covering many functional areas
Adminstrators - correct answer ✔✔managers who work in public/ non-profit organizations
General Environment - correct answer ✔✔consists of all the background conditions in the external
environment of an organization
Economic Conditions - correct answer ✔✔the economic conditions of the general environment details
the health of the economy in terms of inflation, income levels, GDP, unemployment, and job out-look.
Legal-Political Conditions - correct answer ✔✔by staying abreast of the legal-political conditions of the
general environment, managers are aware of the prevailing philosophy and objectives of the political
party or parties running the government, as well as laws and government regulations.
, Internet Censorship - correct answer ✔✔is the deliberate blockage and denial of public access to
information posted on the Internet
Technological Conditions - correct answer ✔✔with the development and availability of new technologies
in the general environment, managers need to constantly monitor how these advances affect the work
being done by employees.
Socio-cultural Conditions - correct answer ✔✔changes in the norms, customs, and social values on such
matters as human rights, ethics, gender roles, and life styles, along with environmental trends in
education and related social institutions, as well as demographic patterns all will affect how
organizations are managed.
Specific Environment - correct answer ✔✔consists of all the actual organizations, groups, and persons
with whom an organization interacts and conducts business.
Stakeholders - correct answer ✔✔the persons, groups, and institutions who are affected by the
organization's performance
Competitive Advantage - correct answer ✔✔refers to a core competency that clearly sets and
organization apart from competitors and gives it an advantage over them in the marketplace
Cost - correct answer ✔✔operating with lower costs than one's competitors and thus earning profits
with prices that competitors have difficulty matching
Quality - correct answer ✔✔creating products and services that are demonstrably higher quality for
customers than what is being offered by the competition
Delivery - correct answer ✔✔outperforming competitors by delivering products and services to
customers faster and on-time, while continuing to develop timely new products
Flexibility - correct answer ✔✔adjusting and tailoring products and services to fit customer needs in
ways that are difficult for competitors to match
complete solutions
Ethics - correct answer ✔✔code of moral principles that set standards of conduct of what is good and
right
Organizations as open system - correct answer ✔✔composed or interrelated parts that function
together
Line Manager - correct answer ✔✔Responsible for work activities that directly affect organization's
outputs
Staff Manager - correct answer ✔✔have technical expertise to advise/ support line workers
Functional Manager - correct answer ✔✔responsible for a single area of activity
General Managers - correct answer ✔✔responsible for activities covering many functional areas
Adminstrators - correct answer ✔✔managers who work in public/ non-profit organizations
General Environment - correct answer ✔✔consists of all the background conditions in the external
environment of an organization
Economic Conditions - correct answer ✔✔the economic conditions of the general environment details
the health of the economy in terms of inflation, income levels, GDP, unemployment, and job out-look.
Legal-Political Conditions - correct answer ✔✔by staying abreast of the legal-political conditions of the
general environment, managers are aware of the prevailing philosophy and objectives of the political
party or parties running the government, as well as laws and government regulations.
, Internet Censorship - correct answer ✔✔is the deliberate blockage and denial of public access to
information posted on the Internet
Technological Conditions - correct answer ✔✔with the development and availability of new technologies
in the general environment, managers need to constantly monitor how these advances affect the work
being done by employees.
Socio-cultural Conditions - correct answer ✔✔changes in the norms, customs, and social values on such
matters as human rights, ethics, gender roles, and life styles, along with environmental trends in
education and related social institutions, as well as demographic patterns all will affect how
organizations are managed.
Specific Environment - correct answer ✔✔consists of all the actual organizations, groups, and persons
with whom an organization interacts and conducts business.
Stakeholders - correct answer ✔✔the persons, groups, and institutions who are affected by the
organization's performance
Competitive Advantage - correct answer ✔✔refers to a core competency that clearly sets and
organization apart from competitors and gives it an advantage over them in the marketplace
Cost - correct answer ✔✔operating with lower costs than one's competitors and thus earning profits
with prices that competitors have difficulty matching
Quality - correct answer ✔✔creating products and services that are demonstrably higher quality for
customers than what is being offered by the competition
Delivery - correct answer ✔✔outperforming competitors by delivering products and services to
customers faster and on-time, while continuing to develop timely new products
Flexibility - correct answer ✔✔adjusting and tailoring products and services to fit customer needs in
ways that are difficult for competitors to match
