6 Sigma latest exam review 2024
"Six Sigma" measures the capability of a process
to perform defect-free work with a failure rate of: - 3.4 parts per million (or
99.9997%)
The goal of Six Sigma is improved: - Process performance and increased
customer satisfaction
*through variability and defect reduction, resulting in consistently producing high
quality services, products, or processes.
Reducing poor quality is accomplished by: - - Understanding who your customers
are and what is important to them
- Understanding customer feedback, called
the Voice of the Customer, and determining the necessary requirements for your
product
- Prioritizing issues related to your product
- Determining internal processes and what causes variation
- Determining what causes defects
- Developing ways to address the defects
- Developing metrics to standardize and measure the changes made in the process
,6 Sigma latest exam review 2024
Six Sigma designates clear roles for people within
the project using: - Colored Belts
In statistics, ________ is a measure that is used to
quantify the amount of variation or dispersion of a
set of data values. - Sigma
"The objective of an organization is the
optimization of the total system and not the
optimization of individual subsystems." - Theory of optimization
(PDCA) Cycle stands for: - Plan , Do, Check, Act
By using _____________________, organizations
can discover internal problems that may or may
not be apparent. - research and data collection
The Six Sigma problem solving strategy all begins
, 6 Sigma latest exam review 2024
with a simple equation: - y = f(x)
For y = f(x), the Y represents: - The desired outcome, result, or goal you want to
achieve.
Defining the _________ includes what the
customers' requirements are for product and
what their expectations are: both positive and
negative - Voice of the Customer (VOC)
How can you collect data to determine the needs
of the customer and the Voice of the Customer? - Surveys, interviews, in person,
focus groups,
email, or phone
Six Sigma team formation typically consists of: - Stakeholders, executives,
champions, and team
members (yellow belts) who are led by a green
belt or black belt.
"Six Sigma" measures the capability of a process
to perform defect-free work with a failure rate of: - 3.4 parts per million (or
99.9997%)
The goal of Six Sigma is improved: - Process performance and increased
customer satisfaction
*through variability and defect reduction, resulting in consistently producing high
quality services, products, or processes.
Reducing poor quality is accomplished by: - - Understanding who your customers
are and what is important to them
- Understanding customer feedback, called
the Voice of the Customer, and determining the necessary requirements for your
product
- Prioritizing issues related to your product
- Determining internal processes and what causes variation
- Determining what causes defects
- Developing ways to address the defects
- Developing metrics to standardize and measure the changes made in the process
,6 Sigma latest exam review 2024
Six Sigma designates clear roles for people within
the project using: - Colored Belts
In statistics, ________ is a measure that is used to
quantify the amount of variation or dispersion of a
set of data values. - Sigma
"The objective of an organization is the
optimization of the total system and not the
optimization of individual subsystems." - Theory of optimization
(PDCA) Cycle stands for: - Plan , Do, Check, Act
By using _____________________, organizations
can discover internal problems that may or may
not be apparent. - research and data collection
The Six Sigma problem solving strategy all begins
, 6 Sigma latest exam review 2024
with a simple equation: - y = f(x)
For y = f(x), the Y represents: - The desired outcome, result, or goal you want to
achieve.
Defining the _________ includes what the
customers' requirements are for product and
what their expectations are: both positive and
negative - Voice of the Customer (VOC)
How can you collect data to determine the needs
of the customer and the Voice of the Customer? - Surveys, interviews, in person,
focus groups,
email, or phone
Six Sigma team formation typically consists of: - Stakeholders, executives,
champions, and team
members (yellow belts) who are led by a green
belt or black belt.
