WGU C215 Study Guide
Final Exam | Exam
Questions And Answers |
Latest Update 2024 |
Graded A+
QUESTION; Total Quality Management (TQM) Philosophy - ANSWER-1. customer
focus
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
QUESTION; Process Capability Index (Cpk) - ANSWER-Basic function of Six Sigma.
Measures the process potential and performance of processes. The higher the
range of Cpk, the improved is the ability of the process to complete its necessities.
,QUESTION; Six Sigma - ANSWER-A disciplined, data-driven approach and
methodology for eliminating defects (driving toward six standard deviations
between the mean and the nearest specification limit) in any process - from
manufacturing to transactional and from product to service.
QUESTION; Design Capacity - ANSWER-The theoretical maximum output of a
system in a given period under ideal conditions.
QUESTION; Location Analysis - ANSWER-proximity to customers, transportation,
source of labor, community attitude, proximity to suppliers, and many other
factors.
The technique for determining location decisions.
QUESTION; Line Processes - ANSWER-A type of process used to produce a large
volume of a standardized product.
■ Limited customization and high volume
QUESTION; Batch Processes - ANSWER-A type of process used to produce a small
number of products in groups or batches based on customer orders or
specifications.
■ High customization moderate volume
QUESTION; Project Processes - ANSWER-A type of process used to make a one-at-
a-time product exactly to customer specifications.
,■ Most custom and lowest volume
QUESTION; Continuous Processes - ANSWER-A type of process that operates
continually to produce a high volume of a fully standardized product.
- No customization and as high a volume as possible
QUESTION; Bottleneck - ANSWER-Longest task in the process.
QUESTION; Flexible Manufacturing System (FMS) - ANSWER-A type of automated
system that combines the flexibility of intermittent operations with the efficiency
of continuous operations.
QUESTION; Output/Input Control - ANSWER-A technique for monitoring the flow
of jobs between work centers.
QUESTION; Value-Added - ANSWER-The net increase created during the
transformation of inputs into final outputs.
QUESTION; Hybrid Layouts - ANSWER-Layouts that combine characteristics of
process and product layouts.
- Group technology layouts.
- Cell technology layouts.
- Grocery stores use hybrid layouts
, QUESTION; Relationship Chart (REL) - ANSWER-Table that reflects opinions of
managers with regard to the importance of having any two departments close
together.
QUESTION; Rectilinear Distance - ANSWER-The shortest distance between two
locations using north-south and east-west movements.
QUESTION; From-To Matrix - ANSWER-Table that gives the number of trips or
units of product moved between any pair of departments.
QUESTION; Block Plan - ANSWER-Schematic showing the placement of resources
in a facility.
QUESTION; Mean Observed Times - ANSWER-The average of the observation
times for each of the work elements.
QUESTION; Normal Time - ANSWER-The mean observed time multiplied by the
performance rating factor by the frequency of occurrence.
QUESTION; Standard Time - ANSWER-The length of time it should take a qualified
worker using appropriate process and tools to complete a specific job, allowing
time for personal fatigue and unavoidable delays.
QUESTION; Just-in-Time (JIT) - ANSWER-A philosophy designed to achieve high-
volume production through elimination of waste and continuous improvement.
Based on a "pull" system rather than a "push" system. The three elements are
just-in-time manufacturing, total quality management, and respect for people.
Final Exam | Exam
Questions And Answers |
Latest Update 2024 |
Graded A+
QUESTION; Total Quality Management (TQM) Philosophy - ANSWER-1. customer
focus
2. continuous improvement
3. employee empowerment
4. use of quality tools
5. product design
6. process management
7. managing supplier quality
QUESTION; Process Capability Index (Cpk) - ANSWER-Basic function of Six Sigma.
Measures the process potential and performance of processes. The higher the
range of Cpk, the improved is the ability of the process to complete its necessities.
,QUESTION; Six Sigma - ANSWER-A disciplined, data-driven approach and
methodology for eliminating defects (driving toward six standard deviations
between the mean and the nearest specification limit) in any process - from
manufacturing to transactional and from product to service.
QUESTION; Design Capacity - ANSWER-The theoretical maximum output of a
system in a given period under ideal conditions.
QUESTION; Location Analysis - ANSWER-proximity to customers, transportation,
source of labor, community attitude, proximity to suppliers, and many other
factors.
The technique for determining location decisions.
QUESTION; Line Processes - ANSWER-A type of process used to produce a large
volume of a standardized product.
■ Limited customization and high volume
QUESTION; Batch Processes - ANSWER-A type of process used to produce a small
number of products in groups or batches based on customer orders or
specifications.
■ High customization moderate volume
QUESTION; Project Processes - ANSWER-A type of process used to make a one-at-
a-time product exactly to customer specifications.
,■ Most custom and lowest volume
QUESTION; Continuous Processes - ANSWER-A type of process that operates
continually to produce a high volume of a fully standardized product.
- No customization and as high a volume as possible
QUESTION; Bottleneck - ANSWER-Longest task in the process.
QUESTION; Flexible Manufacturing System (FMS) - ANSWER-A type of automated
system that combines the flexibility of intermittent operations with the efficiency
of continuous operations.
QUESTION; Output/Input Control - ANSWER-A technique for monitoring the flow
of jobs between work centers.
QUESTION; Value-Added - ANSWER-The net increase created during the
transformation of inputs into final outputs.
QUESTION; Hybrid Layouts - ANSWER-Layouts that combine characteristics of
process and product layouts.
- Group technology layouts.
- Cell technology layouts.
- Grocery stores use hybrid layouts
, QUESTION; Relationship Chart (REL) - ANSWER-Table that reflects opinions of
managers with regard to the importance of having any two departments close
together.
QUESTION; Rectilinear Distance - ANSWER-The shortest distance between two
locations using north-south and east-west movements.
QUESTION; From-To Matrix - ANSWER-Table that gives the number of trips or
units of product moved between any pair of departments.
QUESTION; Block Plan - ANSWER-Schematic showing the placement of resources
in a facility.
QUESTION; Mean Observed Times - ANSWER-The average of the observation
times for each of the work elements.
QUESTION; Normal Time - ANSWER-The mean observed time multiplied by the
performance rating factor by the frequency of occurrence.
QUESTION; Standard Time - ANSWER-The length of time it should take a qualified
worker using appropriate process and tools to complete a specific job, allowing
time for personal fatigue and unavoidable delays.
QUESTION; Just-in-Time (JIT) - ANSWER-A philosophy designed to achieve high-
volume production through elimination of waste and continuous improvement.
Based on a "pull" system rather than a "push" system. The three elements are
just-in-time manufacturing, total quality management, and respect for people.
