ISO 50001 ALL EXAM QUESTIONS AND
VERIFIED ANSWERS
Which ISO standard are the procedures for cradle-to-grave assessment in?
A. ISO 26000
B. ISO 13485
C. ISO 50001
D. ISO 9000
E. ISO 14000 - ANSWER E. ISO 14000
A buyer makes most of their purchasing decisions based on what two
considerations?
A. quality and location
b. warranty and brand
c. cost and quality
d. brand and advertising
e. availability and cost - ANSWER c. cost and quality
_____ and _____ is the essence of business organizations.
A. Products; services
B. Operations; supply chain management.
C. HR; accounting.
D. Services; operations
E.Product design; strategic management - ANSWER A. Products; services
Making plans for how products that have reached the end of their useful lives
will be dealt with is the primary subject of:
A. cradle-to-grave assessment.
B. end-of-life programs.
C. life-cycle analysis.
D. three R's programs.
E. process mapping. - ANSWER B. end-of-life programs.
Service design generally differs from product design in which of the following
ways?
,A. Service design tends to focus on tangible factors.
B. There is less latitude in detecting and correcting errors prior to delivery.
C. There is a lesser requirement to be aware of competitors' offerings.
D. There is less visibility to customers.
E. There is no difference. - ANSWER B. There is less latitude in detecting and
correcting errors prior to delivery.
The term "degrees of newness" is associated with:
A. average age of employees.
B. average length of time on the job.
C. total years of business experience.
D. degree of design change.
E. average age of the capital equipment. - ANSWER D. degree of design
change.
The process of dismantling and inspecting a competitor's new or revised product
for the purpose of gleaning design ideas is called:
A. design by imitation.
B. product analysis.
C. reverse engineering.
D. benchmarking.
E. disassembly. - ANSWER C. reverse engineering
The assessment of the environmental impact of a product or service throughout
its useful life is called:
A. flow diagramming.
B. service blueprinting.
C. quality function deployment
D. process mapping
E. life cycle analysis. - ANSWER E. life cycle analysis.
Which of the following statements about CAD is not true?
A. It increases the productivity of designers.
B. It uses computer graphics.
C. It requires a good database.
D. Some systems permit engineering or cost analysis of proposed designs.
E. It is used successfully by all manufacturing companies. - ANSWER E. It is
used successfully by all manufacturing companies.
, Excitement characteristics are categories in the _________ model.
A. bipolar
B. Kano
C. Pareto
D. quality
E. service matrix - ANSWER B. Kano
Products or services with a high degree of similarity of features and components
are called:
A. generic
B. copy-cat
C. rip-offs
D. product families
E. product/service matrix. - ANSWER D. product families
Which of the following is not an advantage of standardization?
A. The opportunity to freeze design at a very early stage.
B. Fewer parts to deal with in inventory.
C. Reduced training cost and time.
D. Purchasing is more routine.
E. Inventory management is less complex. - ANSWER A. The opportunity to
freeze design at a very early stage.
The research and development activity which starts after positive research
results are available and attempts to turn these results into useful commercial
applications is:
A. basic research.
B. applied research.
C. development.
D. redesign.
E.commercial research. - ANSWER C. development.
A disadvantage of global teams for product design is that:
A. customers may have different needs in different countries.
B. the product designed may have increased marketability and utility.
C. the diversity of an international team may be a detriment.
VERIFIED ANSWERS
Which ISO standard are the procedures for cradle-to-grave assessment in?
A. ISO 26000
B. ISO 13485
C. ISO 50001
D. ISO 9000
E. ISO 14000 - ANSWER E. ISO 14000
A buyer makes most of their purchasing decisions based on what two
considerations?
A. quality and location
b. warranty and brand
c. cost and quality
d. brand and advertising
e. availability and cost - ANSWER c. cost and quality
_____ and _____ is the essence of business organizations.
A. Products; services
B. Operations; supply chain management.
C. HR; accounting.
D. Services; operations
E.Product design; strategic management - ANSWER A. Products; services
Making plans for how products that have reached the end of their useful lives
will be dealt with is the primary subject of:
A. cradle-to-grave assessment.
B. end-of-life programs.
C. life-cycle analysis.
D. three R's programs.
E. process mapping. - ANSWER B. end-of-life programs.
Service design generally differs from product design in which of the following
ways?
,A. Service design tends to focus on tangible factors.
B. There is less latitude in detecting and correcting errors prior to delivery.
C. There is a lesser requirement to be aware of competitors' offerings.
D. There is less visibility to customers.
E. There is no difference. - ANSWER B. There is less latitude in detecting and
correcting errors prior to delivery.
The term "degrees of newness" is associated with:
A. average age of employees.
B. average length of time on the job.
C. total years of business experience.
D. degree of design change.
E. average age of the capital equipment. - ANSWER D. degree of design
change.
The process of dismantling and inspecting a competitor's new or revised product
for the purpose of gleaning design ideas is called:
A. design by imitation.
B. product analysis.
C. reverse engineering.
D. benchmarking.
E. disassembly. - ANSWER C. reverse engineering
The assessment of the environmental impact of a product or service throughout
its useful life is called:
A. flow diagramming.
B. service blueprinting.
C. quality function deployment
D. process mapping
E. life cycle analysis. - ANSWER E. life cycle analysis.
Which of the following statements about CAD is not true?
A. It increases the productivity of designers.
B. It uses computer graphics.
C. It requires a good database.
D. Some systems permit engineering or cost analysis of proposed designs.
E. It is used successfully by all manufacturing companies. - ANSWER E. It is
used successfully by all manufacturing companies.
, Excitement characteristics are categories in the _________ model.
A. bipolar
B. Kano
C. Pareto
D. quality
E. service matrix - ANSWER B. Kano
Products or services with a high degree of similarity of features and components
are called:
A. generic
B. copy-cat
C. rip-offs
D. product families
E. product/service matrix. - ANSWER D. product families
Which of the following is not an advantage of standardization?
A. The opportunity to freeze design at a very early stage.
B. Fewer parts to deal with in inventory.
C. Reduced training cost and time.
D. Purchasing is more routine.
E. Inventory management is less complex. - ANSWER A. The opportunity to
freeze design at a very early stage.
The research and development activity which starts after positive research
results are available and attempts to turn these results into useful commercial
applications is:
A. basic research.
B. applied research.
C. development.
D. redesign.
E.commercial research. - ANSWER C. development.
A disadvantage of global teams for product design is that:
A. customers may have different needs in different countries.
B. the product designed may have increased marketability and utility.
C. the diversity of an international team may be a detriment.
