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1. process of in- moral awareness, ethical judgement, ethical behavior
dividual ethical
decision making
behavior
2. more likely to Peers consider it morally problematic
recognize moral Moral language is used when problem is presented. Like
issue when if boss says I don't know if we can do this but...
Decision could cause serious harm to others
3. sound ethical de- Gather the facts
cision making Define the ethical issues. What are issues involved or
secondary.
Identify the affected parties. These are groups affected by
my actions
Identify the consequences
Identify the obligations. Have you made any promises. u78
Consider your character and integrity
Think creatively about potential actions
Check your gut
4. Pygmalion effect people's expectations or beliefs determine their behavior
and performance, thus serving to make their expectations
come true.
expectations from managers actually come true
5. what shapes eth- the pygmalion effect
ical decisions rewards and punishments
goals
diffusion of responsibility
6. diffusion of re- the tendency for individuals to feel diminished responsibil-
sponsibility ity for their actions when they are surrounded by others
who are acting the same way
7. deindividuation the loss of self-awareness and self-restraint occurring in
group situations that foster arousal and anonymity
8. ethics vs law The relationship between ethics and the law. Sometimes
the law does not include things that are unethical.
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, BA 300 Exam 1
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Corporate rules as "law"- individuals break rules
Discrimination laws-the fair employment act. Does an ugly
person mean that they are going to make less revenue
then someone who is goodlooking
9. whistleblower states that no employer can discharege, threaten, or dis-
law criminate against any employee because the employee in
good faith reported or caused to be reported something
that was believed to be a violation of a law or rule.
10. cognitive biases: fact gathering. its the way we think through a problem
gathering facts
11. confirmation trap A cognitive bias that may influence your choice of which
facts to gather and where to look (88)
Happens due to our tendency to look for information that
will confirm our preferred answer/choice or neglect to
search for evidence that might prove us wrong
In an attempt to overcome the confirmation trap, it's impor-
tant to consciously try to think of ways you could be wrong
(89)
You may still miss some important facts, but you'll miss
less than if you didn't think at all
12. cognitive biases: Looking at consequences
looking at conse- Reduced number of consequences
quences Consequences for self vs. others
Consequences as risk
Illusion of optimism(that they have done the right thing and
things are going to work out well
and illusion of control
Escalation of commitment-you might buy property just
because you are committed to it and pay too much for it
So...
Invite input, especially from those who disagree with you
so you can get a different mindset and opions.
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