HRIR 3021 MIDTERM Exam Questions
100% Correct Solutions
The external labor market consists of:
a) contract workers in the organization
b) current employees of the organization
c) individuals who are actively seeking employment
d) employees who have direct contact with customers
e) employees of the immediate competitors of the organization - Answers -✔✔ c)
individuals who are actively seeking employment
Managing cultural diversity involves:
a) forming different pay structures for various groups
b) creating separate career tracks for employees with families
c) avoiding the use of affirmative action policies
d) reducing cultural diversity by selective hiring
e) encouraging career development for women and minorities - Answers -✔✔ e)
encouraging career development for women and minorities
Baker Corp., a financial services company, specializes in customers' preferences and
cost efficient processes. They also encourage self-managing teams that make all
decisions regarding business development and the sale of services to their customers.
The firm ensures that there is a good fit between its work system and its people. This
scenario implies that Baker has a:
a) workforce analysis system
b) high-performance work system
c) supply chain system
d) total quality management system
e) holistic management system - Answers -✔✔ b) high-performance work system
Sean works at Rowen Corp., and environmentally conscious apparel company. He
primarily focuses on the tests and needs of the firm's customers. He achieves this by
managing a team that regularly interacts with customers through various promotional
activities and events. He also provides insights on how to product eco-friendly outfits
through his specialized knowledge of cost efficient manufacturing processes. This
implies that Sean:
a) is an HR professional
b) encourages centralized decision making
c) is a knowledge worker
d) encourages a narrow business focus
e) belongs to the external labor market - Answers -✔✔ c) is a knowledge worker
What is necessary for the success of employee empowerment?
,a) The jobs must be designed in such a manner that the managers have complete
control over business processes.
b) Employees must be properly trained to exert their wider authority and use info
resources such as the internet
c) Pay and other rewards should reflect employees' loyalty to the organization and not
their authority
d) Employers should provide feedback only when employees resign and are about to
leave the organization
e) Employers should create jobs that minimize the need for employees to come up with
innovative ideas and solutions - Answers -✔✔ c) Pay and other rewards should reflect
employees loyalty to the organization and not their authority
Brady works at a machine production facility assembling small parts in a specialized
devision. In addition to his regular job duties, Brady works in tandem with his other
coworkers to schedule work, select new team members, and carry out multiple
assembly tasks. This style of work is best described as:
a) centralized
b) a virtual team
c) teamwork
d) agile development
e) knowledge work - Answers -✔✔ c) teamwork
Lennon, the branch manager of a local bank, wants to initiate a teamwork system
because he believes it will improve the performance of the branch. Which statement
provides valid support for Lennon's idea?
a) Teamwork encourages centralized decision making, which will lower costs
b) Teamwork eliminate the need for quality control
c) Teamwork makes work motivating for employees and helps reduce labor costs
d) Teamwork simplifies each job to a few tasks, reducing costs
e) Teamwork reduces errors because team members must communicate face to face -
Answers -✔✔ c) Teamwork makes work motivating for employees and helps reduce
labor costs
What is a challenge for human resource management during mergers?
a) scrutinizing balance sheets
b) evaluating the financial worth of the new company
c) developing competitively priced products
d) developing conflict resolution skills
e) sustaining the brand image of the company - Answers -✔✔ d) developing conflict
resolution skills
As part of a company wide business strategy, Smith Inc. conducts a comprehensive
examination of its critical work technique to increase the efficiency. The results of the
examination are used to create a strategy to provide high quality goods and services to
the firm's customers. Which HRM practice is Smith Inc. using?
a) outsourcing
, b) reengineering
c) downsizing
d) merger
e) acquisition - Answers -✔✔ b) reengineering
Which of the following reflects a core value of total quality management?
a) providing quality training to specific employees
b) detecting errors and correcting them as they appear in an error prone product or
service
c) developing generalized methods and processes that focus one on meeting the needs
of external customers
d) encouraging cooperation with vendors, suppliers and customer to improve quality
e) measuring an employee's progress based on how productive the employee appears -
Answers -✔✔ d) encouraging cooperation with vendors, suppliers and customers to
improve quality
Xeon Inc., a maker of chocolate products, assigns its packaging and labeling to First
Choice U.S.A., a firm that specializes in packaging and labeling other companies'
products. Which HRM practice is Xeon Inc., using in this scenario?
a) acquiring
b) reengineering
c) downsizing
d) benchmarking
e) outsourcing - Answers -✔✔ e) outsourcing
The practice of having another company provide services is known as:
a) benchmarking
b) downsizing
c) codeterming
d) outsourcing
e) reegineering - Answers -✔✔ d) outsourcing
A downsizing strategy at City Corp. has resulted in negative stock returns and lower
profitability following the layoffs. Which statement best explains the reason for these
negative results?
a) downsizing tends to eliminate good performers instead of poor performers first
b) downsizing demands the HR department have a third party vendor provide services,
which results in lower revenues
c) downsizing conducts a complete review of the organization's critical work processes,
which results in heavy expenditures
d) the HRM of a firm must provide downsized employees with multiple stock options
e) when labor costs fall after a downsizing, sales per employee also tend to fall -
Answers -✔✔ e) when labor costs fall after a downsizing, sales per employee also tend
to fall
100% Correct Solutions
The external labor market consists of:
a) contract workers in the organization
b) current employees of the organization
c) individuals who are actively seeking employment
d) employees who have direct contact with customers
e) employees of the immediate competitors of the organization - Answers -✔✔ c)
individuals who are actively seeking employment
Managing cultural diversity involves:
a) forming different pay structures for various groups
b) creating separate career tracks for employees with families
c) avoiding the use of affirmative action policies
d) reducing cultural diversity by selective hiring
e) encouraging career development for women and minorities - Answers -✔✔ e)
encouraging career development for women and minorities
Baker Corp., a financial services company, specializes in customers' preferences and
cost efficient processes. They also encourage self-managing teams that make all
decisions regarding business development and the sale of services to their customers.
The firm ensures that there is a good fit between its work system and its people. This
scenario implies that Baker has a:
a) workforce analysis system
b) high-performance work system
c) supply chain system
d) total quality management system
e) holistic management system - Answers -✔✔ b) high-performance work system
Sean works at Rowen Corp., and environmentally conscious apparel company. He
primarily focuses on the tests and needs of the firm's customers. He achieves this by
managing a team that regularly interacts with customers through various promotional
activities and events. He also provides insights on how to product eco-friendly outfits
through his specialized knowledge of cost efficient manufacturing processes. This
implies that Sean:
a) is an HR professional
b) encourages centralized decision making
c) is a knowledge worker
d) encourages a narrow business focus
e) belongs to the external labor market - Answers -✔✔ c) is a knowledge worker
What is necessary for the success of employee empowerment?
,a) The jobs must be designed in such a manner that the managers have complete
control over business processes.
b) Employees must be properly trained to exert their wider authority and use info
resources such as the internet
c) Pay and other rewards should reflect employees' loyalty to the organization and not
their authority
d) Employers should provide feedback only when employees resign and are about to
leave the organization
e) Employers should create jobs that minimize the need for employees to come up with
innovative ideas and solutions - Answers -✔✔ c) Pay and other rewards should reflect
employees loyalty to the organization and not their authority
Brady works at a machine production facility assembling small parts in a specialized
devision. In addition to his regular job duties, Brady works in tandem with his other
coworkers to schedule work, select new team members, and carry out multiple
assembly tasks. This style of work is best described as:
a) centralized
b) a virtual team
c) teamwork
d) agile development
e) knowledge work - Answers -✔✔ c) teamwork
Lennon, the branch manager of a local bank, wants to initiate a teamwork system
because he believes it will improve the performance of the branch. Which statement
provides valid support for Lennon's idea?
a) Teamwork encourages centralized decision making, which will lower costs
b) Teamwork eliminate the need for quality control
c) Teamwork makes work motivating for employees and helps reduce labor costs
d) Teamwork simplifies each job to a few tasks, reducing costs
e) Teamwork reduces errors because team members must communicate face to face -
Answers -✔✔ c) Teamwork makes work motivating for employees and helps reduce
labor costs
What is a challenge for human resource management during mergers?
a) scrutinizing balance sheets
b) evaluating the financial worth of the new company
c) developing competitively priced products
d) developing conflict resolution skills
e) sustaining the brand image of the company - Answers -✔✔ d) developing conflict
resolution skills
As part of a company wide business strategy, Smith Inc. conducts a comprehensive
examination of its critical work technique to increase the efficiency. The results of the
examination are used to create a strategy to provide high quality goods and services to
the firm's customers. Which HRM practice is Smith Inc. using?
a) outsourcing
, b) reengineering
c) downsizing
d) merger
e) acquisition - Answers -✔✔ b) reengineering
Which of the following reflects a core value of total quality management?
a) providing quality training to specific employees
b) detecting errors and correcting them as they appear in an error prone product or
service
c) developing generalized methods and processes that focus one on meeting the needs
of external customers
d) encouraging cooperation with vendors, suppliers and customer to improve quality
e) measuring an employee's progress based on how productive the employee appears -
Answers -✔✔ d) encouraging cooperation with vendors, suppliers and customers to
improve quality
Xeon Inc., a maker of chocolate products, assigns its packaging and labeling to First
Choice U.S.A., a firm that specializes in packaging and labeling other companies'
products. Which HRM practice is Xeon Inc., using in this scenario?
a) acquiring
b) reengineering
c) downsizing
d) benchmarking
e) outsourcing - Answers -✔✔ e) outsourcing
The practice of having another company provide services is known as:
a) benchmarking
b) downsizing
c) codeterming
d) outsourcing
e) reegineering - Answers -✔✔ d) outsourcing
A downsizing strategy at City Corp. has resulted in negative stock returns and lower
profitability following the layoffs. Which statement best explains the reason for these
negative results?
a) downsizing tends to eliminate good performers instead of poor performers first
b) downsizing demands the HR department have a third party vendor provide services,
which results in lower revenues
c) downsizing conducts a complete review of the organization's critical work processes,
which results in heavy expenditures
d) the HRM of a firm must provide downsized employees with multiple stock options
e) when labor costs fall after a downsizing, sales per employee also tend to fall -
Answers -✔✔ e) when labor costs fall after a downsizing, sales per employee also tend
to fall
