ASQ Lean Six Sigma Green Belt exam
questions with answers
Defects - ** VERIFIED ANSWERS **✔✔No more than 3.4 million defects per million opportunities
Pareto Principle - ** VERIFIED ANSWERS **✔✔Roughly 80% of the effects come from 20% of the
causes.
Juran Trilogy - ** VERIFIED ANSWERS **✔✔Quality planning, Improvement cycle, Quality control
Control Charts - ** VERIFIED ANSWERS **✔✔Graphic presentations of process data over time,
with predetermined control limits
assignable causes of variation - ** VERIFIED ANSWERS **✔✔any variation-causing factors that can
be identified and eliminated
PDCA cycle - ** VERIFIED ANSWERS **✔✔a plan-do-check-act cycle using observed data for
continuous improvement of operations
Ishikawa - ** VERIFIED ANSWERS **✔✔Ishikawa = Fishbone Diagram: cause and effect.
Walter Shewhart - ** VERIFIED ANSWERS **✔✔Statistical Quality Control
measurable objectives - ** VERIFIED ANSWERS **✔✔defined targets established to measure
improvements in quality
Voice of the Customer (VOC) - ** VERIFIED ANSWERS **✔✔Data that represents the needs and
wants of your customers.
,customer loyalty - ** VERIFIED ANSWERS **✔✔when customers buy a product from the same
supplier again and again
Risk of defects - ** VERIFIED ANSWERS **✔✔To lower, reduce the number of suppliers
Reducing inventory - ** VERIFIED ANSWERS **✔✔To lower maintaining capital from the
company
cost efficiency - ** VERIFIED ANSWERS **✔✔achieving a desired level of outputs with a minimal
level of inputs and resources
balanced scorecard - ** VERIFIED ANSWERS **✔✔Project meets company's goal and customers
needs with 4 perspectives: financial, customer, internal business processes, and employee learning
and growth
Lean - ** VERIFIED ANSWERS **✔✔Improve customer loyalty and product quality by reducing
waste
Color scorecard metrics - ** VERIFIED ANSWERS **✔✔Red, Yellow, Green
Lean vs Six Sigma - ** VERIFIED ANSWERS **✔✔Eliminating waste vs Increasing quality
Theory of Constraints - ** VERIFIED ANSWERS **✔✔Profit improvement by Greater gain comes
from identifying which parts of the process is a constraint to the whole
change agent - ** VERIFIED ANSWERS **✔✔someone who is a catalyst in helping organizations to
deal with old problems in new ways
Theory of Constraints- profits - ** VERIFIED ANSWERS **✔✔Operating expense, inventory =
reduce
, Throughput= create and deliver product to customer/generate money, increase
Lean Management - ** VERIFIED ANSWERS **✔✔Reducing waste and cost in a methodical
manner to optimize processes.
Five principles: Value, Value stream, Flow and pull, Empowerment, Perfection
Information flows - ** VERIFIED ANSWERS **✔✔The way the customer interacts with the
company
Data that moves throughout the supply chain
Inventory lead times - ** VERIFIED ANSWERS **✔✔Time line
Current value stream map - ** VERIFIED ANSWERS **✔✔8 types of waste
Rework - ** VERIFIED ANSWERS **✔✔Defect
Waiting - ** VERIFIED ANSWERS **✔✔Form of waste
Overproduction - ** VERIFIED ANSWERS **✔✔Form of waste
A condition in which production of goods exceeds the demand for them
Transport - ** VERIFIED ANSWERS **✔✔Poor layout on warehouse or production floor
Key Performance Indicators (KPIs) - ** VERIFIED ANSWERS **✔✔The quantifiable metrics a
company uses to evaluate progress toward critical success factors
questions with answers
Defects - ** VERIFIED ANSWERS **✔✔No more than 3.4 million defects per million opportunities
Pareto Principle - ** VERIFIED ANSWERS **✔✔Roughly 80% of the effects come from 20% of the
causes.
Juran Trilogy - ** VERIFIED ANSWERS **✔✔Quality planning, Improvement cycle, Quality control
Control Charts - ** VERIFIED ANSWERS **✔✔Graphic presentations of process data over time,
with predetermined control limits
assignable causes of variation - ** VERIFIED ANSWERS **✔✔any variation-causing factors that can
be identified and eliminated
PDCA cycle - ** VERIFIED ANSWERS **✔✔a plan-do-check-act cycle using observed data for
continuous improvement of operations
Ishikawa - ** VERIFIED ANSWERS **✔✔Ishikawa = Fishbone Diagram: cause and effect.
Walter Shewhart - ** VERIFIED ANSWERS **✔✔Statistical Quality Control
measurable objectives - ** VERIFIED ANSWERS **✔✔defined targets established to measure
improvements in quality
Voice of the Customer (VOC) - ** VERIFIED ANSWERS **✔✔Data that represents the needs and
wants of your customers.
,customer loyalty - ** VERIFIED ANSWERS **✔✔when customers buy a product from the same
supplier again and again
Risk of defects - ** VERIFIED ANSWERS **✔✔To lower, reduce the number of suppliers
Reducing inventory - ** VERIFIED ANSWERS **✔✔To lower maintaining capital from the
company
cost efficiency - ** VERIFIED ANSWERS **✔✔achieving a desired level of outputs with a minimal
level of inputs and resources
balanced scorecard - ** VERIFIED ANSWERS **✔✔Project meets company's goal and customers
needs with 4 perspectives: financial, customer, internal business processes, and employee learning
and growth
Lean - ** VERIFIED ANSWERS **✔✔Improve customer loyalty and product quality by reducing
waste
Color scorecard metrics - ** VERIFIED ANSWERS **✔✔Red, Yellow, Green
Lean vs Six Sigma - ** VERIFIED ANSWERS **✔✔Eliminating waste vs Increasing quality
Theory of Constraints - ** VERIFIED ANSWERS **✔✔Profit improvement by Greater gain comes
from identifying which parts of the process is a constraint to the whole
change agent - ** VERIFIED ANSWERS **✔✔someone who is a catalyst in helping organizations to
deal with old problems in new ways
Theory of Constraints- profits - ** VERIFIED ANSWERS **✔✔Operating expense, inventory =
reduce
, Throughput= create and deliver product to customer/generate money, increase
Lean Management - ** VERIFIED ANSWERS **✔✔Reducing waste and cost in a methodical
manner to optimize processes.
Five principles: Value, Value stream, Flow and pull, Empowerment, Perfection
Information flows - ** VERIFIED ANSWERS **✔✔The way the customer interacts with the
company
Data that moves throughout the supply chain
Inventory lead times - ** VERIFIED ANSWERS **✔✔Time line
Current value stream map - ** VERIFIED ANSWERS **✔✔8 types of waste
Rework - ** VERIFIED ANSWERS **✔✔Defect
Waiting - ** VERIFIED ANSWERS **✔✔Form of waste
Overproduction - ** VERIFIED ANSWERS **✔✔Form of waste
A condition in which production of goods exceeds the demand for them
Transport - ** VERIFIED ANSWERS **✔✔Poor layout on warehouse or production floor
Key Performance Indicators (KPIs) - ** VERIFIED ANSWERS **✔✔The quantifiable metrics a
company uses to evaluate progress toward critical success factors
