WGU C182 Exam 2025 Questions and Answers
100% Pass
What network always has two hops? - ✔✔A Star network.
What is IT? - ✔✔It consists of hardware, software and the users of technology
How does IT support the business? - ✔✔communication, both internal and external, sharing of resources,
facilitating the integration of departments, management of information, securing company and employee
information, and ensuring that the organization runs according to ethical practices.
What is a system? - ✔✔A combination of independent parts all working together to accomplish a certain
goal
What are the core components of IT? - ✔✔Hardware, software, and users
What is IT? - ✔✔Technology used in creating, maintaining, and making information accessible
Who are considered to be personnel in IT? - ✔✔Network engineers, computer scientists and
administrators
Part of the definition of IT? Does it enables the processing of data? - ✔✔True
Part of the definition of IT? The people who supply and support the use of Information Technology in
organizations. - ✔✔True
Part of the definition of IT? Analyze profit and loss data and information for businesses. - ✔✔False
Part of the definition of IT? Software, data, and computer networks - ✔✔True
Does IT include Stand-alone TV monitors and computer desks? - ✔✔No
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,Does IT include Computer networks and IT personnel? - ✔✔Yes
What is an administrator? - ✔✔Someone who is in charge of some portion of the IT infrastructure
What is system administration? - ✔✔The process of maintaining the operating system of a computer
system
What is a device driver? - ✔✔A program designed to control a particular device connected to the
computer, such as the printer
What does an Administrator do? - ✔✔Administer the computers in an organization; install software;
modify/update operating system; create accounts; train users; secure system; troubleshoot system; add
hardware.
What does a Network Administrator do? - ✔✔They are the person responsible for installation,
configuration, maintenance, securing, and troubleshooting of the computer network
What does a Database Administrator do? - ✔✔They are an IT person whose job is to manage the database
management system and database(s), and whose duties include software installation, security of data,
creation of accounts to access the database, and configuring the database to be accessible over network.
What does a Security Administrator do? - ✔✔They must stay informed of the many different types of
attacks, such as denial of service attacks on web servers, IP spoofing to intercept messages, and buffer
overflow.
What does a Web Administrator do? - ✔✔They must install, configure, maintain, secure, and
troubleshoot the web serve
What types of training do IT personnel provide? - ✔✔Training and help desk support
What responsibilities does an IT trainer have? - ✔✔Teaching new and current users how to use the IT
infrastructure. This may include such simple things as logging into the computer system, setting up
Page 2/37
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,printers, accessing shared files, and perhaps training employees in how to use work-related software.
They may also create documentation, helpful websites, and even audiovisual demos, or lead group or
individualized training sessions
What responsibilities does an IT help desk person have? - ✔✔They might simply act as a switchboard,
routing the problem to the proper IT person. In other cases, the help desk person can solve the problem
directly, often over the phone but sometimes by e-mail or in person.
How does an IT degree differ from a Computer Science degree? - ✔✔An IT degree usually requires less
math and fewer programming skills
What are the most important skills for an IT professional? - ✔✔Troubleshooting and code writing skills
Is communication a skill that an IT professional should have? - ✔✔Yes
What are some other skills that an IT professional should have? - ✔✔Enjoy playing around with the
computer.
Enjoy learning on your own.
Enjoy technology.
Enjoy troubleshooting.
Enjoy communicating with others.
What is the DIKW Hierarchy? - ✔✔Data, Information, Knowledge, Wisdom
What is Data in the DIKW hierarchy? - ✔✔It is the input directly received by the human (or computer).
The starting point for your task.
What is Information in the DIKW hierarchy? - ✔✔It is often defined in the hierarchy as meaning that the
data have had one or more processes applied to the data to transform it into a more useful form. The
processing of your data.
Page 3/37
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, What is Knowledge in the DIKW hierarchy? - ✔✔It is sometimes defined as information that has been put
to use or a synthesis of several different sources of information. One way to think of knowledge is that it
is information placed into a context, perhaps the result of experience gained from using information. You
will gain insight into your information here.
What is Wisdom in the DIKW hierarchy? - ✔✔Making decisions based on your knowledge.
What is an Information System? - ✔✔A collection of data, information, technical components and human
resources used to support management of an organization. It is technology neutral.
What makes data relevant? - ✔✔This means that the data being used must apply directly to the decision
being made
What makes data timely? - ✔✔Data must be efficient and must be provided in a timely manner so that
companies can utilize it in their business. When there is a delay in data, it may no longer be of use or
properly serve its purpose.
What makes data thorough? - ✔✔This means that the data must be complete. Data that is not thorough
might contain errors or lapses of data.
What makes data accurate? - ✔✔This is most likely to be secured if data is captured as close to the point
of activity as possible. It should be captured as close to the source as possible.
What makes data reliable? - ✔✔It should reflect stable and consistent data collection processes. Data
integrity and quality are essential to reliability..
What 4 processes does a computer perform? - ✔✔(I)nput, (P)rocessing, (O)utput, (S)torage - IPOS
In the IPOS process, what performs the Input of data (data, numbers, images and sounds)? - ✔✔The user
In the IPOS process, what performs the Processing of the data into Information? - ✔✔The computer
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100% Pass
What network always has two hops? - ✔✔A Star network.
What is IT? - ✔✔It consists of hardware, software and the users of technology
How does IT support the business? - ✔✔communication, both internal and external, sharing of resources,
facilitating the integration of departments, management of information, securing company and employee
information, and ensuring that the organization runs according to ethical practices.
What is a system? - ✔✔A combination of independent parts all working together to accomplish a certain
goal
What are the core components of IT? - ✔✔Hardware, software, and users
What is IT? - ✔✔Technology used in creating, maintaining, and making information accessible
Who are considered to be personnel in IT? - ✔✔Network engineers, computer scientists and
administrators
Part of the definition of IT? Does it enables the processing of data? - ✔✔True
Part of the definition of IT? The people who supply and support the use of Information Technology in
organizations. - ✔✔True
Part of the definition of IT? Analyze profit and loss data and information for businesses. - ✔✔False
Part of the definition of IT? Software, data, and computer networks - ✔✔True
Does IT include Stand-alone TV monitors and computer desks? - ✔✔No
Page 1/37
Crafted for Academic Insight by KatelynWhitman. All rights reserved © 2025
,Does IT include Computer networks and IT personnel? - ✔✔Yes
What is an administrator? - ✔✔Someone who is in charge of some portion of the IT infrastructure
What is system administration? - ✔✔The process of maintaining the operating system of a computer
system
What is a device driver? - ✔✔A program designed to control a particular device connected to the
computer, such as the printer
What does an Administrator do? - ✔✔Administer the computers in an organization; install software;
modify/update operating system; create accounts; train users; secure system; troubleshoot system; add
hardware.
What does a Network Administrator do? - ✔✔They are the person responsible for installation,
configuration, maintenance, securing, and troubleshooting of the computer network
What does a Database Administrator do? - ✔✔They are an IT person whose job is to manage the database
management system and database(s), and whose duties include software installation, security of data,
creation of accounts to access the database, and configuring the database to be accessible over network.
What does a Security Administrator do? - ✔✔They must stay informed of the many different types of
attacks, such as denial of service attacks on web servers, IP spoofing to intercept messages, and buffer
overflow.
What does a Web Administrator do? - ✔✔They must install, configure, maintain, secure, and
troubleshoot the web serve
What types of training do IT personnel provide? - ✔✔Training and help desk support
What responsibilities does an IT trainer have? - ✔✔Teaching new and current users how to use the IT
infrastructure. This may include such simple things as logging into the computer system, setting up
Page 2/37
Crafted for Academic Insight by KatelynWhitman. All rights reserved © 2025
,printers, accessing shared files, and perhaps training employees in how to use work-related software.
They may also create documentation, helpful websites, and even audiovisual demos, or lead group or
individualized training sessions
What responsibilities does an IT help desk person have? - ✔✔They might simply act as a switchboard,
routing the problem to the proper IT person. In other cases, the help desk person can solve the problem
directly, often over the phone but sometimes by e-mail or in person.
How does an IT degree differ from a Computer Science degree? - ✔✔An IT degree usually requires less
math and fewer programming skills
What are the most important skills for an IT professional? - ✔✔Troubleshooting and code writing skills
Is communication a skill that an IT professional should have? - ✔✔Yes
What are some other skills that an IT professional should have? - ✔✔Enjoy playing around with the
computer.
Enjoy learning on your own.
Enjoy technology.
Enjoy troubleshooting.
Enjoy communicating with others.
What is the DIKW Hierarchy? - ✔✔Data, Information, Knowledge, Wisdom
What is Data in the DIKW hierarchy? - ✔✔It is the input directly received by the human (or computer).
The starting point for your task.
What is Information in the DIKW hierarchy? - ✔✔It is often defined in the hierarchy as meaning that the
data have had one or more processes applied to the data to transform it into a more useful form. The
processing of your data.
Page 3/37
Crafted for Academic Insight by KatelynWhitman. All rights reserved © 2025
, What is Knowledge in the DIKW hierarchy? - ✔✔It is sometimes defined as information that has been put
to use or a synthesis of several different sources of information. One way to think of knowledge is that it
is information placed into a context, perhaps the result of experience gained from using information. You
will gain insight into your information here.
What is Wisdom in the DIKW hierarchy? - ✔✔Making decisions based on your knowledge.
What is an Information System? - ✔✔A collection of data, information, technical components and human
resources used to support management of an organization. It is technology neutral.
What makes data relevant? - ✔✔This means that the data being used must apply directly to the decision
being made
What makes data timely? - ✔✔Data must be efficient and must be provided in a timely manner so that
companies can utilize it in their business. When there is a delay in data, it may no longer be of use or
properly serve its purpose.
What makes data thorough? - ✔✔This means that the data must be complete. Data that is not thorough
might contain errors or lapses of data.
What makes data accurate? - ✔✔This is most likely to be secured if data is captured as close to the point
of activity as possible. It should be captured as close to the source as possible.
What makes data reliable? - ✔✔It should reflect stable and consistent data collection processes. Data
integrity and quality are essential to reliability..
What 4 processes does a computer perform? - ✔✔(I)nput, (P)rocessing, (O)utput, (S)torage - IPOS
In the IPOS process, what performs the Input of data (data, numbers, images and sounds)? - ✔✔The user
In the IPOS process, what performs the Processing of the data into Information? - ✔✔The computer
Page 4/37
Crafted for Academic Insight by KatelynWhitman. All rights reserved © 2025
