While monitoring and controlling the project, the project manager and the team have consistently
received broken equipment from a particular vendor. They have spoken with the vendor and
implemented a new process that will ensure the equipment does not show up broken. This seems to
have solved the problem. What is the next step the project manager should take?
A. Investigate the problem
B. Check the solution
C. Analyze the problem
D. Solve the problem - correct answer B. Check the solution
Explanation
{When encountering any problem on a project, the project manager should first identify the problem,
define the problem, investigate, analyze, solve, and then check the solution. In this situation, the
problem has already been solved, so the next step would be to check the solution to ensure the problem
has actually been solved.}
Senior management has requested an update to the current product upgrade project. The project
manager knows she has to keep the information high level and as short as possible. Which resource
would be the best to show senior management?
A. Milestone chart
B. Project schedule network diagram
C. WBS dictionary
D. WBS - correct answer A. Milestone chart
Explanation
{A milestone chart shows only the major start and end of the major deliverables. All other choices such
as the WBS, WBS dictionary, and the network diagram are very detailed.}
,Peter is working on a project that he knows little about. He was assigned by the project management
office (PMO) and they have almost complete control over the project. What type of PMO best describes
this scenario?
A. Controlling
B. Directive
C. Guiding
D. Supportive - correct answer B. Directive
Mary's new project staff are some of the best talents in the company. The team members will use their
own methodologies and prefer to be in control of the project; they would only like to be provided
templates and lessons learned from other projects. What type of PMO would be best for this project?
A. Controlling
B. Directive
C. Supportive
D. Managing - correct answer C. Supportive
Pat is working in an organization where she does project management full time. However, she still needs
to consults with functional managers in order to acquire her project team. What organizational structure
type best describes this situation?
A. Functional
B. Strong Matrix
,C. Project Oriented
D. Weak Matrix - correct answer D. Weak Matrix
Chris has just gotten a new job at a company where everyone works from home. His job is to manage a
team of software developers around the world to create a new billing system. Everyone on the project
will be working from home, and Chris will be managing the project full time. What type of organizational
structure is this?
A. Virtual
B. Online
C. Virtual Strong Matrix
D. Online Strong Matrix - correct answer A. Virtual
ABX Shipping is a large global company with many departments, some of which are have part-time
project management and others, such as research and development, where it is full time. Where the
project managers work determines their control over resources. What organizational structure best
describes this organization?
A. Mixed
B. Multinational
C. Project Oriented
D. Hybrid - correct answer D. Hybrid
, Mark has just started a new job as a project coordinator for a company. He will be working with a group
to develop their new website. Mark finds working on this project to be difficult due to always needing
the company owner's approval for budget matters. He also has very few resources to work with because
the company is very small. What organizational structure best describes this scenario?
A. Organic
B. Owner Functional
C. Shareholder Functional
D. Weak Matrix - correct answer A. Organic
Mark has just started working for a company that has little to no project management framework or
functions. He notices that most people manage projects on their own with no oversight or established
processes. Mark has spoken the CEO and they have decided to change this. What is this organization
lacking?
A. Governance
B. Certified Project Management
C. Functional Management
D. Strong Functional Management - correct answer A. Governance
Mark has gotten a new job at a company that is about to create a new product. This new product will be
a very complex software that may take years to create and have many different groups of people. Mark
has decided to break up this complex project into smaller subprojects and manage them individually.
What is Mark managing?
A. Portfolio