Ford found itself at a disadvantage in the China market relative to GM because the Chinese developed a
joint-venture with GM in the 1990s. Ford also ran into domestic challenges beginning in 2008 and was
humiliated with both GM and Chrysler by Congress. Ford has responded to these challenges by:
a. paying off TARP money faster than both GM and Chrysler
b. successfully rebounding after bankruptcy proceedings
c. making the resolve to "go it alone"
d. developing a joint venture with India to counter the GM-China joint venture - ANSWER:making the
resolve to "go it alone"
Which type of challenge necessitates changes in individual and group behavior, information flows, work
design, social interactions, and organizational structure?
- challenge of managing ethical behavior
- challenge of work force diversity
- challenge of globalization
- all of the above - ANSWER:all of the above
A transnational organization is one where:
a. an organization's nationality is held strongly in the consciousness of managers even though the
organization competes on a global scale
b. the global viewpoint supersedes national issues
c. the global and national interests are linked in an overriding perspective
d. a prevalent ethnic viewpoint begins to be held strongly in the consciousness of managers -
ANSWER:the global viewpoint supersedes national issues
While traditional classroom management development is important, IBM takes 10% of their top
management prospects and:
a. sends them around the world as part of their Corporate Service Core
b. builds teamwork through an Outward Bound experience
,c. assigns them to 10 member teams who engage in joint ventures with the Peace Corps
d. exposes them to the cultural attributes of key countries - ANSWER:sends them around the world as
part of their Corporate Service Core
Which of the following was NOT recommended as a technique for increasing the sensitivity of
differences between people from various cultures?
a. describing one another's culture +
b. cultural sensitivity training +
c. role analysis technique (RAT) d. cross-cultural task forces or teams + - ANSWER:role analysis technique
(RAT)
While the globalization of business affects all parts of the organization, which area of the organization is
particularly affected?
a. marketing
b. operations
c. MIS
d. human resources - ANSWER:human resources
The two determinants of one's personality are heredity (genetics) and the environment. Larry Ellison,
cofounder and CEO of Oracle attributes much of his success to his personality and states that his
personality was mostly shaped by his:
a. love of hiking and sailing
b. penchant for having fun which led him to drop out of two universities
c. relationship with his father
d. service in the Air Force - ANSWER:relationship with his father
According to the proponents of interactional psychology, all of the following are correct except:
a. behavior is a function of heredity and physical stature
b. people vary in terms of cognitive, affective, motivational, and ability factors+
c. a situation can be viewed objectively+
, d. one's subjective view of the situation can also be important+ - ANSWER:behavior is a function of
heredity and physical stature
A relatively stable set of characteristics that influence an individual's behavior defines:
a. behavioral predispositions
b. Personality
c. the integrative approach to behavior
d. the approach emphasizing the perceptual process - ANSWER:Personality
Personality is shaped by:
a. consequences of behavior and the environment
b. the person and the situation
c. thinkings and feelings
d. heredity and environment - ANSWER:heredity and environment
Which traits are associated with less absenteeism at work?
a. extraversion and emotional stability
b. introversion and emotional stability
c. extraversion and conscientiousness
d. introversion and conscientiousness - ANSWER:introversion and conscientiousness
The traits associated with high-performing employees are:
a. extraversion and agreeableness
b. agreeableness and conscientiousness
c. conscientiousness and emotional stability
d. emotional stability and agreeableness - ANSWER:emotional stability and agreeableness
Which of the following is not considered one of the "Big Five" personality traits?
a. Heredity