NCAR 2.0 Exam with Questions and Answers

NCAR 2.0 Exam with Questions and Answers In the Consultation tile, what does the Model Match feature do? ANSWER -Helps you perform a feature-based Needs Assessment -Allows customers to select features that interest them, and then finds the models that match After delivery is completed in NCAR, how does a customer receive record of the delivery that includes links to manuals, guides, and other information? ANSWER The app will email the information to the address provided Tips shown for features during the Feature Presentation step: ANSWER Are reminders to Dealership staff on how to properly present a feature Who must electrically sign the tablet to confirm completion of the delivery? ANSWER Both the customer and Dealership staff Based on survey responses, what are the benefits of using NCAR app? ANSWER Select all What should you do if a Delivery Readiness task cannot be completed prior to the customer delivery? ANSWER Select "no" and add explanation What NCAR functionality can be accessed via the Moble App? ANSWER Only non-customer-facing functionality (e.g. Customer Search, Browse Inventory, Delivery Readiness) The Feature Selection step only lists features linked to the specific VIN entered. ANSWER