CMAA Exam 2 Questions & Answers
100% Solved!!
An office manager asks a medical administrative assistant to mail a letter to a patient
who is being dismissed from the practice. Which of the following methods should the
assistant use to mail the letter? - ANSWERScertified mail
A medical administrative assistant should verify a patient's CPT code for which of the
following processes? - ANSWERSobtaining prior authorization
Prior to an invasive procedure, a patient asks a medical administrative assistant about
other options that are available. Which of the following actions should the assistant
take? - ANSWERSadvise the patient to ask the provider about alternatives
Which of the following abbreviations should a medical administrative assistant use to
document a patient history of a stroke? - ANSWERSCVA
Which of the following items is appropriate to purchase with petty cash? -
ANSWERSpostage owed for an equipment delivery
When performing closing procedures for the day, which of the following must be
secured with a lock and key? - ANSWERSprovider's prescription pad
Which of the following is the abbreviation for an electroencephalogram? -
ANSWERSEEG
A medical administrative assistant observes another office worker altering notes in a
patient's record to justify medical necessity so that payment is made. What is this type
of action considered? - ANSWERSfraud
A patient receives an explanation of benefits stating services will not be covered
because out-of-pocket medical expenses have not been met. The amount owed is
defined as which of the following? - ANSWERSdeductible
Which of the following is an example of open hours scheduling? - ANSWERSpatients
arrive at their own convenience
Which of the following is the most efficient method for a medical administrative assistant
to collect payment for services? - ANSWERScollect due amounts at the time of the
patient's visit
Which of the following medical terms refers to the removal of all or part of an organ or
tissue? - ANSWERSlymphadenectomy
, A patient refuses to pay his copayment. Which of the following actions should the
medical administrative assistant take? - ANSWERSinform the patient that the
copayment is due at the time of service
A third-party payer is requesting documentation to support billed services. Which of the
following is the appropriate document the medical administrative assistant should
forward to the third-party payer? - ANSWERSprogress notes
Which of the following actions is a medical administrative assistant's priority when
pulling daily charts? - ANSWERSreview the appointment schedule
In addition to a witness and the adult patient, which of the following individuals must be
present for an informed consent signature? - ANSWERSprovider
All pages of a patient's medical record must include which of the following information? -
ANSWERSpatient name
Which of the following medical record filing systems protects patients' privacy and
allows for unlimited expansion in a high-volume office? - ANSWERSnumeric
Which of the following should a medical administrative assistant give to a patient when
scheduling a routine return visit? - ANSWERSan appointment reminder
A new patient provides a medical administrative assistant with her parent's Medicare
card. The patient states that she is a dependent and is eligible to use the card. Which of
the following actions should the assistant take? - ANSWERSexplain to the patient that
Medicare does not cover dependents
According to the Affordable Care Act (ACA) of 2010, what is the maximum allowable
time from the date of service that a claim can be submitted to Medicare? -
ANSWERS12 months
When a patient requires a diagnostic procedure, which of the following is required? -
ANSWERSwritten order from the provider
A patient who has Medicare and had a physical examination 10 months ago calls to
schedule another physical within the week. Which of the following actions is appropriate
for the medical administrative assistant to take? - ANSWERSexplain that the physical
cannot be scheduled for another 2 months
Which of the following actions should a medical administrative assistant take when
scheduling a new patient for a physical examination? - ANSWERSinform the patient of
the appointment cancellation policy
100% Solved!!
An office manager asks a medical administrative assistant to mail a letter to a patient
who is being dismissed from the practice. Which of the following methods should the
assistant use to mail the letter? - ANSWERScertified mail
A medical administrative assistant should verify a patient's CPT code for which of the
following processes? - ANSWERSobtaining prior authorization
Prior to an invasive procedure, a patient asks a medical administrative assistant about
other options that are available. Which of the following actions should the assistant
take? - ANSWERSadvise the patient to ask the provider about alternatives
Which of the following abbreviations should a medical administrative assistant use to
document a patient history of a stroke? - ANSWERSCVA
Which of the following items is appropriate to purchase with petty cash? -
ANSWERSpostage owed for an equipment delivery
When performing closing procedures for the day, which of the following must be
secured with a lock and key? - ANSWERSprovider's prescription pad
Which of the following is the abbreviation for an electroencephalogram? -
ANSWERSEEG
A medical administrative assistant observes another office worker altering notes in a
patient's record to justify medical necessity so that payment is made. What is this type
of action considered? - ANSWERSfraud
A patient receives an explanation of benefits stating services will not be covered
because out-of-pocket medical expenses have not been met. The amount owed is
defined as which of the following? - ANSWERSdeductible
Which of the following is an example of open hours scheduling? - ANSWERSpatients
arrive at their own convenience
Which of the following is the most efficient method for a medical administrative assistant
to collect payment for services? - ANSWERScollect due amounts at the time of the
patient's visit
Which of the following medical terms refers to the removal of all or part of an organ or
tissue? - ANSWERSlymphadenectomy
, A patient refuses to pay his copayment. Which of the following actions should the
medical administrative assistant take? - ANSWERSinform the patient that the
copayment is due at the time of service
A third-party payer is requesting documentation to support billed services. Which of the
following is the appropriate document the medical administrative assistant should
forward to the third-party payer? - ANSWERSprogress notes
Which of the following actions is a medical administrative assistant's priority when
pulling daily charts? - ANSWERSreview the appointment schedule
In addition to a witness and the adult patient, which of the following individuals must be
present for an informed consent signature? - ANSWERSprovider
All pages of a patient's medical record must include which of the following information? -
ANSWERSpatient name
Which of the following medical record filing systems protects patients' privacy and
allows for unlimited expansion in a high-volume office? - ANSWERSnumeric
Which of the following should a medical administrative assistant give to a patient when
scheduling a routine return visit? - ANSWERSan appointment reminder
A new patient provides a medical administrative assistant with her parent's Medicare
card. The patient states that she is a dependent and is eligible to use the card. Which of
the following actions should the assistant take? - ANSWERSexplain to the patient that
Medicare does not cover dependents
According to the Affordable Care Act (ACA) of 2010, what is the maximum allowable
time from the date of service that a claim can be submitted to Medicare? -
ANSWERS12 months
When a patient requires a diagnostic procedure, which of the following is required? -
ANSWERSwritten order from the provider
A patient who has Medicare and had a physical examination 10 months ago calls to
schedule another physical within the week. Which of the following actions is appropriate
for the medical administrative assistant to take? - ANSWERSexplain that the physical
cannot be scheduled for another 2 months
Which of the following actions should a medical administrative assistant take when
scheduling a new patient for a physical examination? - ANSWERSinform the patient of
the appointment cancellation policy
