11/14/2024 12:19 PM
Ivy tech business 101 final Study Guide
Questions With Verified Answers
Which of the following is considered to be the most important reference group? -
answer✔Family
An autocratic leadership style would be likely to result in.. - answer✔employees who act as
followers.
Following __________, it is common for firms to outsource the most routine and mundane
tasks to an outside company. - answer✔job redesign
Billy's favorite part of his job is the chance to meet and socialize with others working on the
same film crew. Billy is at which level of Maslow's hierarchy? - answer✔Esteem
Reinforcement theory is based on the assumption that... - answer✔individuals will act in a way
that results in rewards.
Which of the following is not considered to be part of the marketing environment? -
answer✔Technology
Which of the following is an example of a primary drive? - answer✔The desire for food
Joseph says, "There are two ways to do everything: my way and the wrong way." Based on this
comment, Joseph is a(n)... - answer✔autocratic leader
No matter how well the football team plays, they will win few games because they are in a
league that consists mainly of stronger and larger schools. Expectancy theory predicts that the
football team's motivation will be low due to... - answer✔high performance-to-reward
expectations.
Willie says, "I love volunteering at Big Brothers. It's great to see the happiness on a boy's face
when I take him to a ball game or read a book with him." Willie's motivation is... -
answer✔intrinsic.
1|Page
, ©BRIGHTSTARS EXAM SOLUTIONS
11/14/2024 12:19 PM
Which of the following is an example of an internal/primary source of information? -
answer✔Studies conducted by the marketing research department
Which of the following is not part of the marketing mix? - answer✔Market
In the original Hawthorne studies, Western Electric engineers found that... - answer✔increased
lighting and decreased lighting both improved performance.
Julian wastes a lot of time at work. His boss, Brittney, makes him stay after hours until all of his
tasks are complete. Brittney is using... - answer✔Theory X.
Frederick Herzberg proposed that job satisfaction and job dissatisfaction... - answer✔each
existed on a separate scale.
In 1994, IBM began a program to allow some workers to work from home. This reduced facility
costs and increased employee flexibility and morale. This program is an example of... -
answer✔telecommuting.
Julie likes her generous hourly pay at the housecleaning firm where she works, but hates the
boring, repetitive, dead-end nature of her job. Julie's job gives her - answer✔satisfaction and
dissatisfaction
Which of the following steps in the marketing research process includes sampling? -
answer✔Designing the research study
Which of the following is not a major type of market? - answer✔Niche
Which of the following is not a characteristic of the way organizations purchase goods and
services compared to the way consumers purchase goods and services? -
answer✔Organizations are less likely to involve trained specialists
Which of the following is not relevant for formulating objectives? - answer✔They are all
relevant
Which of the following is not a part of the definition of leadership? - answer✔Coercion and
force
Which of the following is the psychological factor that involves the awareness of cues or
stimuli? - answer✔Perception
In participative management, workers __________. Employee empowerment calls for workers
to __________. - answer✔provide input to decision makers; make decisions
2|Page